A Study on Employee Behavior Intention of Knowledge
Sharing in a R&D Organization
*
**
Cheng-Hui Chin
Chao-Yun Liang
* (Associate Administrator, Information Technology and Service Center, Industrial Technology Research Institute)
** (Professor and Chairman, Department of Information Communication, Yuan Ze University)
Planned Behavior. Industrial Technology Research Institute in Taiwan is chosen as the case under study. A questionnaire survey has been done respectively in two research groups which represent senior R & D e m p l o y e e a n d m e m b e r s i n community of practice of knowledge management, in order to find out the major determinants of employee intention of knowledge sharing. In conclusion, it has positive influences on employee intention of knowledge sharing by reinforcing the cooperative work relationship within employees and activating altruistic motive of knowledge sharing. In addition, it is
Abstract
helpful for knowledge sharing contextureby building up a trustful organizational This research studied the relations-
culture and adopting proper managerial hips among external variables, internal
variables, and employee intention of system
.
TPB
6,000 TPB
(1)
(intention) (2)
(attitude toward the behavior)
(subjective norm concerning
(A ) the behavior) (perceived
( ) (B )
behavioral control)
(3)
(beliefs concerning object)
(attitude toward
objects)
(external variables)
TPB
(
) ( 18)
A B A
A
3,000
500
( 179 35.8%
) 5 174
4)
Keywords Knowledge sharing; Intention of behavior; Theory of planned behavior
( 5)
( 6)
( 7) ( 8)
( 9 10) ( 11)
(
12)
( 13) ( 14)
( 15)
( 16) ( 1)
Hendriks
Herzberg Ajzen (Theory of Planned
Behavior TPB)
( 2)Davenport Prusak TPB Ajzen & Fishbein
(Theory of Reasoned Action, TRA)
( 17) ( 3)
(
TPB
6,000 TPB
(1)
(intention) (2)
(attitude toward the behavior)
(subjective norm concerning
(A ) the behavior) (perceived
( ) (B )
behavioral control)
(3)
(beliefs concerning object)
(attitude toward
objects)
(external variables)
TPB
(
) ( 18)
A B A
A
3,000
500
( 179 35.8%
) 5 174
4)
Keywords Knowledge sharing; Intention of behavior; Theory of planned behavior
( 5)
( 6)
( 7) ( 8)
( 9 10) ( 11)
(
12)
( 13) ( 14)
( 15)
( 16) ( 1)
Hendriks
Herzberg Ajzen (Theory of Planned
Behavior TPB)
( 2)Davenport Prusak TPB Ajzen & Fishbein
(Theory of Reasoned Action, TRA)
( 17) ( 3)
(
B 10
Cameron &
10 Quinn ( 19)
1,200
vs. vs.
500
B
e-mail 150
( 19)
54 1
53
( 1)
(
Cronbach's á )
(
) 1 ( 20)
( )
SPSS
(
)
t
( 1 7 1
(
7 )
)
( / )
1 ( )
Cronbach’s
- [ ] 1A, 1B, 1C, 1D .6824
- [ ] 1E, 1F, 1G, 1H .7935
[ ] 3, 18, 23, 29 .7411 [ ] 9, 16, 24 .7164
[ ] 4, 7 .6199
[ ] 11, 13, 14, 19, 20, 27 .7643 [ ] 8, 15, 26 .7479 [ ] 2, 6, 21, 22 .7174 [ ] 10, 17, 25 .7637 &
[ ] 1 .8815
[ ] 3~5 .8091
[ ] 4~7 .7582
[ ] 2 .8914
[ ] 2~3 .8786
B 10
Cameron &
10 Quinn ( 19)
1,200
vs. vs.
500
B
e-mail 150
( 19)
54 1
53
( 1)
(
Cronbach's á )
(
) 1 ( 20)
( )
SPSS
(
)
t
( 1 7 1
(
7 )
)
( / )
1 ( )
Cronbach’s
- [ ] 1A, 1B, 1C, 1D .6824
- [ ] 1E, 1F, 1G, 1H .7935
[ ] 3, 18, 23, 29 .7411 [ ] 9, 16, 24 .7164
[ ] 4, 7 .6199
[ ] 11, 13, 14, 19, 20, 27 .7643 [ ] 8, 15, 26 .7479 [ ] 2, 6, 21, 22 .7174 [ ] 10, 17, 25 .7637 &
[ ] 1 .8815
[ ] 3~5 .8091
[ ] 4~7 .7582
[ ] 2 .8914
[ ] 2~3 .8786
A (
t
6.1593)
B ( 5.8528)
4
1 B 41
( 77.4%) 11 ( 20.8%)
1 2
30 ( )
3 A
39 5 ( )
B
4 5 6
A
153 ( 87.9%) 20 ( 11.5%) ( =1 =4 =7)
(A
)
(B
)
0
0%
11
20.8%
16
9.2%
4
7.5%
23
13.2%
1
1.9%
19
10.9%
4
7.5%
13
7.5%
0
0%
12
6.9%
0
0%
20
11.5%
9
17.0%
21
12.1%
2
3.8%
15
8.6%
1
1.9%
8
4.6%
1
1.9%
11
6.3%
7
13.2%
4
2.3%
0
0%
10
5.7%
6
11.3%
0
0%
6
11.3%
2
1.1%
1
1.9%
174
100.0%
53
100.0%
(A
)
(B
)
153
87.9%
41
77.4%
20
11.5%
11
20.8%
1
0.6%
1
1.9%
3
1.7% 4 7.5%
5 20.1% 8 15.1%
95
54.6%
35
66.0%
40
23.0%
5
9.4%
1
0.6%
1
1.9%
30
24
13.8%
14
26.4%
30
(
)~39
74
42.5%
18
34.0%
40
(
)~49
55
31.6%
14
26.4%
50
(
)
15
8.6%
6
11.3%
6
3.4%
1
1.9%
5
(
)
53
30.5%
21
39.6%
6
~9
30
17.2%
7
13.2%
10~15
44
25.3%
9
17.0%
16
(
)
43
24.7%
14
26.4%
A (
t
6.1593)
B ( 5.8528)
4
1 B 41
( 77.4%) 11 ( 20.8%)
1 2
30 ( )
3 A
39 5 ( )
B
4 5 6
A
153 ( 87.9%) 20 ( 11.5%) ( =1 =4 =7)
(A
)
(B
)
0
0%
11
20.8%
16
9.2%
4
7.5%
23
13.2%
1
1.9%
19
10.9%
4
7.5%
13
7.5%
0
0%
12
6.9%
0
0%
20
11.5%
9
17.0%
21
12.1%
2
3.8%
15
8.6%
1
1.9%
8
4.6%
1
1.9%
11
6.3%
7
13.2%
4
2.3%
0
0%
10
5.7%
6
11.3%
0
0%
6
11.3%
2
1.1%
1
1.9%
174
100.0%
53
100.0%
(A
)
(B
)
153
87.9%
41
77.4%
20
11.5%
11
20.8%
1
0.6%
1
1.9%
3
1.7% 4 7.5%
5 20.1% 8 15.1%
95
54.6%
35
66.0%
40
23.0%
5
9.4%
1
0.6%
1
1.9%
30
24
13.8%
14
26.4%
30
(
)~39
74
42.5%
18
34.0%
40
(
)~49
55
31.6%
14
26.4%
50
(
)
15
8.6%
6
11.3%
6
3.4%
1
1.9%
5
(
)
53
30.5%
21
39.6%
6
~9
30
17.2%
7
13.2%
10~15
44
25.3%
9
17.0%
16
(
)
43
24.7%
14
26.4%
(
)
( 3.7783) 77
60.1%
(4.1332)
30 66.6%
( ) 68.9%
( )
(A
35.9% B 53.3%)
7
( )
( 4.5029) (
4.7783) (
( ) 5.2124)
( 5.2516)
( 5.6571)
( 4.4717)
(A 4.8736 B
4.9434)
2.
6
1. (A
4.7725 B 4.6667)
5 ( )
( 5.3509) (A 4.4913 B 4.7421)
( 4.9808)
4
(A ) (B )
t
170 5.4784 0.9378 53 5.1447 1.0732 2.184* A>B 172 6.1593 0.9079 53 5.8528 1.2211 1.971
170 4.5029 1.1380 53 5.0165 0.8418 -3.545** B>A 170 4.9431 1.3741 53 4.4717 1.2789 2.216* A>B
** 0.01 ( )
* 0.05 ( )
5
(A ) (B )
t 170 4.7250 1.1347 53 4.9717 1.0327 -1.411
171 5.3509 1.0238 52 4.9808 1.1492 2.271* A>B 173 5.2124 0.8061 53 4.7783 0.8501 3.387** A>B 174 4.8736 1.0731 53 4.9434 0.8243 -0.501
174 5.6571 0.8746 53 5.2516 0.9335 2.909** A>B
6
(A ) (B )
t 170 4.7725 0.9528 53 4.6667 1.1041 0.679 173 4.4913 1.1550 53 4.7421 0.9644 -1.434
167 4.1332 1.1037 53 3.7783 1.1855 2.003* A>B * 0.05 ( )
** 0.01 ( )
(
)
( 3.7783) 77
60.1%
(4.1332)
30 66.6%
( ) 68.9%
( )
(A
35.9% B 53.3%)
7
( )
( 4.5029) (
4.7783) (
( ) 5.2124)
( 5.2516)
( 5.6571)
( 4.4717)
(A 4.8736 B
4.9434)
2.
6
1. (A
4.7725 B 4.6667)
5 ( )
( 5.3509) (A 4.4913 B 4.7421)
( 4.9808)
4
(A ) (B )
t
170 5.4784 0.9378 53 5.1447 1.0732 2.184* A>B 172 6.1593 0.9079 53 5.8528 1.2211 1.971
170 4.5029 1.1380 53 5.0165 0.8418 -3.545** B>A 170 4.9431 1.3741 53 4.4717 1.2789 2.216* A>B
** 0.01 ( )
* 0.05 ( )
5
(A ) (B )
t 170 4.7250 1.1347 53 4.9717 1.0327 -1.411
171 5.3509 1.0238 52 4.9808 1.1492 2.271* A>B 173 5.2124 0.8061 53 4.7783 0.8501 3.387** A>B 174 4.8736 1.0731 53 4.9434 0.8243 -0.501
174 5.6571 0.8746 53 5.2516 0.9335 2.909** A>B
6
(A ) (B )
t 170 4.7725 0.9528 53 4.6667 1.1041 0.679 173 4.4913 1.1550 53 4.7421 0.9644 -1.434
167 4.1332 1.1037 53 3.7783 1.1855 2.003* A>B * 0.05 ( )
** 0.01 ( )
10
t
8
Scheffe
2. Scheffe
9
( / )
3.
(A ) (B )
(%) (%) t 46 (35.9%) 32.0036 4.7337 24 (53.3%) 34.3542 7.7455 -1.360 31 (24.2%) 35.3118 9.4866 6 (13.3%) 33.5278 9.7698 0.420 17 (13.3%) 30.9510 2.7875 7 (15.6%) 32.8571 6.2705 -0.773 34 (26.6%) 32.4706 4.9986 8 (17.8%) 31.8750 2.8435 0.323 ** 0.01 ( )
* 0.05 ( )
8 ( )
9 ( )
5.4622 5.5614 -0.433 6.1417 6.2500 -0.500 4.5099 4.5185 -0.040
4.9933 4.7368 0.780
4.6883 4.9342 -0.892 5.3278 5.5000 -0.689
5.2516 4.8421 2.114* >
4.8824 4.8500 0.203
5.6492 5.7333 -0.402
4.7848 4.7778 0.030
4.5577 4.0877 1.701
4.1990 3.6447 2.075* >
* 0.05
( )
a b t 5.4286 (133) 5.6577 (37) -1.317
6.0761 (134) 6.4526 (38) -2.854** b>a 4.4323 (133) 4.7568 (37) -1.540
4.8972 (133) 5.1081 (37) -0.825 4.6698 (134) 4.9306 (36) -1.226
5.2370 (135) 5.7778 (36) -2.875** b>a 5.1360 (136) 5.4932 (37) -2.424* b>a 4.8015 (136) 5.1316 (38) -1.685
5.5711 (136) 5.9649 (38) -2.491* b>a 4.6942 (133) 5.0541 (37) -2.051* b>a 4.4436 (136) 4.6667 (37) -1.042
4.0902 (133) 4.3015 (34) -0.996
** 0.01 ( )
10
t
8
Scheffe
2. Scheffe
9
( / )
3.
(A ) (B )
(%) (%) t 46 (35.9%) 32.0036 4.7337 24 (53.3%) 34.3542 7.7455 -1.360 31 (24.2%) 35.3118 9.4866 6 (13.3%) 33.5278 9.7698 0.420 17 (13.3%) 30.9510 2.7875 7 (15.6%) 32.8571 6.2705 -0.773 34 (26.6%) 32.4706 4.9986 8 (17.8%) 31.8750 2.8435 0.323 ** 0.01 ( )
* 0.05 ( )
8 ( )
9 ( )
5.4622 5.5614 -0.433 6.1417 6.2500 -0.500 4.5099 4.5185 -0.040 4.9933 4.7368 0.780 4.6883 4.9342 -0.892 5.3278 5.5000 -0.689
5.2516 4.8421 2.114* >
4.8824 4.8500 0.203 5.6492 5.7333 -0.402 4.7848 4.7778 0.030 4.5577 4.0877 1.701
4.1990 3.6447 2.075* >
* 0.05
( )
a b t 5.4286 (133) 5.6577 (37) -1.317
6.0761 (134) 6.4526 (38) -2.854** b>a 4.4323 (133) 4.7568 (37) -1.540
4.8972 (133) 5.1081 (37) -0.825 4.6698 (134) 4.9306 (36) -1.226
5.2370 (135) 5.7778 (36) -2.875** b>a 5.1360 (136) 5.4932 (37) -2.424* b>a 4.8015 (136) 5.1316 (38) -1.685
5.5711 (136) 5.9649 (38) -2.491* b>a 4.6942 (133) 5.0541 (37) -2.051* b>a 4.4436 (136) 4.6667 (37) -1.042
4.0902 (133) 4.3015 (34) -0.996
** 0.01 ( )
) (
) (
) 0.746
74.6%
68.2%
6.4%
13
(
( )
0.657
65.7%
61.5%
2.8%
1.3% 11 12
11 12
( ) (
10 / / _
(
)
F
5.3333 (3)
3.7574 (34)
4.2060 (91)
4.2105 (38)
2.762
0.044
*
5
(
)
4.8462 (52)
6
~9
4.4405 (28)
10~15
4.1970 (44)
16
(
)
4.4841 (42)
2.731
0.046
*
30
4.5000 (24)
30
(
)~39
4.1268 (71)
40
(
)~49
3.9375 (52)
50
(
)
4.7143 (14)
2.780
0.043
*
*
0.05
(
)
11 ( )
R R2 R2
F F
1. .785 .615 .615 249.704 249.704 .595
2. .802 .644 .028 139.953 12.229 .197
3. .810 .657 .013 98.245 5.929 .134
R R2 R2
F F
1. .826 .682 .682 100.853 100.853 .651
2. .864 .746 .064 67.532 11.557 .307
) (
) (
) 0.746
74.6%
68.2%
6.4%
13
(
( )
0.657
65.7%
61.5%
2.8%
1.3% 11 12
11 12
( ) (
10 / / _
(
)
F
5.3333 (3)
3.7574 (34)
4.2060 (91)
4.2105 (38)
2.762
0.044
*
5
(
)
4.8462 (52)
6
~9
4.4405 (28)
10~15
4.1970 (44)
16
(
)
4.4841 (42)
2.731
0.046
*
30
4.5000 (24)
30
(
)~39
4.1268 (71)
40
(
)~49
3.9375 (52)
50
(
)
4.7143 (14)
2.780
0.043
*
*
0.05
(
)
11 ( )
R R2 R2
F F
1. .785 .615 .615 249.704 249.704 .595
2. .802 .644 .028 139.953 12.229 .197
3. .810 .657 .013 98.245 5.929 .134
R R2 R2
F F
1. .826 .682 .682 100.853 100.853 .651
2. .864 .746 .064 67.532 11.557 .307
) 0.150
15%
16 (p<.05)
( 11.9%
) 0.497 3.1%
49.7%
14
(
)
17
0.242
( )
24.2%
( )
0.287
28.7%
15
24.6%
( ) 4.1%
( ) 18
0.402
40.2%
( )
33.7%
( 6.5%
) 0.231
23.1%
13 ( )
R
R2 R2 F F
1. .346 .119 .119 21.283 21.283 .287
2. .388 .150 .031 13.793 5.670 .185
R
R2
R2
F F
1. .492 .242 .242 15.617 15.617 .492
14 ( )
15 ( )
R
R2 R2
F F
1. .581 .337 .337 78.886 78.886 .405 2. .634 .402 .065 51.743 16.640 .309
16 ( )
B t
( ) 17.202** 3.536 4.865 .000 1. .352** .129 .342 2.732 .009 2. .564* .276 .266 2.042 .047 3. .344* .168 .252 2.045 .046 F 15.811**
) 0.150
15%
16 (p<.05)
( 11.9%
) 0.497 3.1%
49.7%
14
(
)
17
0.242
( )
24.2%
( )
0.287
28.7%
15
24.6%
( ) 4.1%
( ) 18
0.402
40.2%
( )
33.7%
( 6.5%
) 0.231
23.1%
13 ( )
R
R2 R2 F F
1. .346 .119 .119 21.283 21.283 .287
2. .388 .150 .031 13.793 5.670 .185
R
R2
R2
F F
1. .492 .242 .242 15.617 15.617 .492
14 ( )
15 ( )
R
R2 R2
F F
1. .581 .337 .337 78.886 78.886 .405 2. .634 .402 .065 51.743 16.640 .309
16 ( )
B t
( ) 17.202** 3.536 4.865 .000 1. .352** .129 .342 2.732 .009 2. .564* .276 .266 2.042 .047 3. .344* .168 .252 2.045 .046 F 15.811**
F
21
Scheffe
p<.10
F
Ruppel & Harrington
Quinn
vs. vs.
15.4%
2.5%
20
( ) 0.494
19
49.4%
( ) 0.179
38% 17.9%
11.4%
17 ( )
18 ( )
R R2 R2
F F
1. .496 .246 .246 50.561 50.561 .392
2. .535 .287 .041 30.954 8.802 .227
R R2 R2
F F
1. .481 .231 .231 14.153 14.153 .481
19 ( )
20 ( )
R R2 R2
F F
1. .392 .154 .154 29.454 29.454 .375
2. .423 .179 .025 17.531 4.899 .159
R R2 R2
F F
F
21
Scheffe
p<.10
F
Ruppel & Harrington
Quinn
vs. vs.
15.4%
2.5%
20
( ) 0.494
19
49.4%
( ) 0.179
38% 17.9%
11.4%
17 ( )
18 ( )
R R2 R2
F F
1. .496 .246 .246 50.561 50.561 .392
2. .535 .287 .041 30.954 8.802 .227
R R2 R2
F F
1. .481 .231 .231 14.153 14.153 .481
19 ( )
20 ( )
R R2 R2
F F
1. .392 .154 .154 29.454 29.454 .375
2. .423 .179 .025 17.531 4.899 .159
R R2 R2
F F
24
22
F
Scheffe
4.592 (p<.01)
F 4.137 (p<.05)
F 3.390 (p<.05)
F
12.927 (p<.01) 3.994 (p<.05)
(
)
Wilks' Lambda 0.818 23
(p<.05) Pillai's Trace 0.189 (p<.05)
F
8.584 (p<.01)
Scheffe
Wilks' Lambda 0.899(p<.05)
Pillai's Trace 0.101 (p<.05)
F
1.178 (p>.05) F
2.845 (p<.05) ( 21)
(
)
(
)
( =1 =4 =7)
27%
46%
1.
( ) F 20.9167 (24)
21.0000 (7) 17.0000 (7) 16.8000 (5)
4.386 .009*
10.3750 (24) 10.1429 (7)
8.375 (8) 9.2000 (5)
3.910 .015*
24
22
F
Scheffe
4.592 (p<.01)
F 4.137 (p<.05)
F 3.390 (p<.05)
F
12.927 (p<.01) 3.994 (p<.05)
(
)
Wilks' Lambda 0.818 23
(p<.05) Pillai's Trace 0.189 (p<.05)
F
8.584 (p<.01)
Scheffe
Wilks' Lambda 0.899(p<.05)
Pillai's Trace 0.101 (p<.05)
F
1.178 (p>.05) F
2.845 (p<.05) ( 21)
(
)
(
)
( =1 =4 =7)
27%
46%
1.
( ) F 20.9167 (24)
21.0000 (7) 17.0000 (7) 16.8000 (5)
4.386 .009*
10.3750 (24) 10.1429 (7)
8.375 (8) 9.2000 (5)
3.910 .015*
25 26
F
1.193 (p>.05) Scheffe
F
4.776 (p<.01)
(p<.01) (p<.01)
Scheffe
(p>.05)
(p<.05) F 2.649 (p>.05)
22 ( ) 23 ( )
Intercept Eya F * a 198.300 b 192.550 c 632.217 d 631.283 6314.246 24010.206 43459.787 13390.850 36.682 82.566 111.508 265.004 10 10 10 10 19.830 19.255 63.222 63.128 6.709 .701 1.932 2.423 .000 .717 .075 .027 .664 .171 .362 .416 298.800 1126.800 1744.800 1517.200 1097.000 40910.000 73985.000 23695.00 100.500 934.250 1112.583 885.917 67.864 94.937 239.860 145.027 76.423 28.879 261.384 170.116 44 44 44 44 45 45 45 45 34 34 34 34 5 5 5 5 2 2 2 2 3 3 3 3 1 1 1 1 2.956 27.478 32.723 26.056 13.573 18.987 47.972 29.005 38.211 14.440 130.692 85.058 12.227 27.522 37.169 88.335 6314.246 24010.2 43459.8 13390.8 4.592 .691 1.466 1.113 12.927 .526 3.994 3.264 .003 .634 .227 .372 .403 .092 .177 .141 .432 .030 .190 .161 .267 .081 .091 .230 .000 .596 .028 .050 .013 .404 .348 .029 4.137 1.002 1.136 3.390 2136.163 873.799 1328.110 513.918 .000 .000 .000 .000 .984 .963 .975 .938
a. R =.664( R =.565)
b. R =.171( R =-.073)
c. R =.362( R =.175)
d. R =.416( R =.244)
( ) F 14.0000 (6)
14.5000 (4) 15.7500 (4) 8.5000 (2)
8.584 .003**
15.5833 (12) 14.0000 (1) 13.5000 (2) 15.5000 (4)
.957 .438
18.6667 (6) 17.5000 (2) 17.0000 (2) 18.1000 (10)
.994 .417
25 26
F
1.193 (p>.05) Scheffe
F
4.776 (p<.01)
(p<.01) (p<.01)
Scheffe
(p>.05)
(p<.05) F 2.649 (p>.05)
22 ( ) 23 ( )
Intercept Eya F * a 198.300 b 192.550 c 632.217 d 631.283 6314.246 24010.206 43459.787 13390.850 36.682 82.566 111.508 265.004 10 10 10 10 19.830 19.255 63.222 63.128 6.709 .701 1.932 2.423 .000 .717 .075 .027 .664 .171 .362 .416 298.800 1126.800 1744.800 1517.200 1097.000 40910.000 73985.000 23695.00 100.500 934.250 1112.583 885.917 67.864 94.937 239.860 145.027 76.423 28.879 261.384 170.116 44 44 44 44 45 45 45 45 34 34 34 34 5 5 5 5 2 2 2 2 3 3 3 3 1 1 1 1 2.956 27.478 32.723 26.056 13.573 18.987 47.972 29.005 38.211 14.440 130.692 85.058 12.227 27.522 37.169 88.335 6314.246 24010.2 43459.8 13390.8 4.592 .691 1.466 1.113 12.927 .526 3.994 3.264 .003 .634 .227 .372 .403 .092 .177 .141 .432 .030 .190 .161 .267 .081 .091 .230 .000 .596 .028 .050 .013 .404 .348 .029 4.137 1.002 1.136 3.390 2136.163 873.799 1328.110 513.918 .000 .000 .000 .000 .984 .963 .975 .938
a. R =.664( R =.565)
b. R =.171( R =-.073)
c. R =.362( R =.175)
d. R =.416( R =.244)
( ) F 14.0000 (6)
14.5000 (4) 15.7500 (4) 8.5000 (2)
8.584 .003**
15.5833 (12) 14.0000 (1) 13.5000 (2) 15.5000 (4)
.957 .438
18.6667 (6) 17.5000 (2) 17.0000 (2) 18.1000 (10)
.994 .417
(MANOVA)
( )
Wilks' Lambda 0.771 (p>.05)
Herzberg
( / )
24 ( )
( ) F
14.0000 (6) 15.5833 (12)
18.6667 (6)
15.599 .000**
14.5000 (4) 14.0000 (1) 17.5000 (2)
2.063 .242
15.7500 (4) 13.5000 (2) 17.0000 (2)
4.397 .079
11.0000 (1) 15.5000 (4) 14.6000 (5)
2.314 .226
**. 0.01 ( )
25 ( )
( )
F
20.5385 (13) 17.0000 (1) 17.5455 (11) 21.4545 (11)
1.193 .328
19.8667 (15) 23.1667 (12) 20.2667 (15) 22.4545 (11)
4.776 .005**
24.6154 (13) 24.5000 (4) 23.5000 (8) 20.8889 (9)
2.649 .067
(MANOVA)
( )
Wilks' Lambda 0.771 (p>.05)
Herzberg
( / )
24 ( )
( ) F
14.0000 (6) 15.5833 (12)
18.6667 (6)
15.599 .000**
14.5000 (4) 14.0000 (1) 17.5000 (2)
2.063 .242
15.7500 (4) 13.5000 (2) 17.0000 (2)
4.397 .079
11.0000 (1) 15.5000 (4) 14.6000 (5)
2.314 .226
**. 0.01 ( )
25 ( )
( )
F
20.5385 (13) 17.0000 (1) 17.5455 (11) 21.4545 (11)
1.193 .328
19.8667 (15) 23.1667 (12) 20.2667 (15) 22.4545 (11)
4.776 .005**
24.6154 (13) 24.5000 (4) 23.5000 (8) 20.8889 (9)
2.649 .067
(
22)
(
)
( 23)
( ) F 20.5385 (13)
19.8667 (15) 24.6154 (13)
8.802 .001**
17.0000 (1) 23.1667 (12)
24.5000 (4)
1.747 .210
17.5455 (11) 20.2667 (15) 23.5000 (8)
5.253 .011*
21.4545 (11) 22.4545 (11) 20.8889 (9)
0.350 .708
** 0.01 ( ) * 0.05 ( )
(
22)
(
)
( 23)
( ) F 20.5385 (13)
19.8667 (15) 24.6154 (13)
8.802 .001**
17.0000 (1) 23.1667 (12)
24.5000 (4)
1.747 .210
17.5455 (11) 20.2667 (15) 23.5000 (8)
5.253 .011*
21.4545 (11) 22.4545 (11) 20.8889 (9)
0.350 .708
** 0.01 ( ) * 0.05 ( )
( )
2.
3.
1.
(
( )
2.
3.
1.
(
6:2 (1999): 91-100.
2 T. H. Davenport, "Ten Principles of Kn- owledge Management and Four Case Studies," Knowledge and Process Management 4:3 (1997): 187-208.
Ajzen
3 T. H Davenport and L. Prusak, Worki- ng Knowledge: How Organizations Manage What They Know (Boston: Harvard Business School Press, 1998). 4 D. Constant, S. Kiesler, and L. Sproull,
"What's Mine is Ours, or Is It? A Study o f A t t i t u d e a b o u t I n f o r m a t i o n S h a r i n g , " I n f o r m a t i o n S y s t e m s Research 5:4 (1994): 400-421.
5 G. W. Bock, and Y. G.. Kim, "Breaking the Myths of Rewards: and Exploratory Study of Attitudes about Knowledge Sharing," Information Resources Management Journal 15:2 (2002): 14-21. 6
91 6 7
( )
90 211-262 1 P. Hendriks, "Why Share Knowledge? 8
T h e I n f l u e n c e o f I C T o n t h e
Motivation for Knowledge Sharing," 1 3 ( 90 Knowledge and Process Management ) 59-83
9 17 Icek Ajzen and M. Fishbein, Underst- anding Attitude and Predicting Social 2001 Behavior (Englewood Cliffs NJ:
90 5 Prentice Hall, 1980).
( 2001) 18 Icek Ajzen, "Theory of Planned The- 343-362 o r y , " < h t t p : / / w w w -10 P. Wright, "Do Incentive Schemes Pro- u n i x . o i t . u m a s s . E d u /
mote Knowledge-sharing," Knowledge ~aizen/tpb.html>(12 March 2003) Management Review 1:2 (1998): 4-6. 19 Kim S. Cameron and Robert E. Quinn, 11 3 Diagnosing and Changing Organiza- 12 tional Culture: Based on The Compet-
97 ( 90 ing Values Framework (New York: Ad-) 38-39 dison-Wesley, 1999).
13 C. P. Ruppel, and S. J. Harrington, 20
"Sharing Knowledge through Intranets: Cameron & Quinn a Study of Organizational Culture and
Intranet Implementation," IEEE
21 13 Tr a n s a c t i o n s o n P r o f e s s i o n a l
22 6 Communication 44:1 (2001): 37-51.
23 14 13
15 6
1 2 90 16
69-93
6:2 (1999): 91-100.
2 T. H. Davenport, "Ten Principles of Kn- owledge Management and Four Case Studies," Knowledge and Process Management 4:3 (1997): 187-208.
Ajzen
3 T. H Davenport and L. Prusak, Worki- ng Knowledge: How Organizations Manage What They Know (Boston: Harvard Business School Press, 1998). 4 D. Constant, S. Kiesler, and L. Sproull,
"What's Mine is Ours, or Is It? A Study o f A t t i t u d e a b o u t I n f o r m a t i o n S h a r i n g , " I n f o r m a t i o n S y s t e m s Research 5:4 (1994): 400-421.
5 G. W. Bock, and Y. G.. Kim, "Breaking the Myths of Rewards: and Exploratory Study of Attitudes about Knowledge Sharing," Information Resources Management Journal 15:2 (2002): 14-21. 6
91 6 7
( )
90 211-262 1 P. Hendriks, "Why Share Knowledge? 8
T h e I n f l u e n c e o f I C T o n t h e
Motivation for Knowledge Sharing," 1 3 ( 90 Knowledge and Process Management ) 59-83
9 17 Icek Ajzen and M. Fishbein, Underst- anding Attitude and Predicting Social 2001 Behavior (Englewood Cliffs NJ:
90 5 Prentice Hall, 1980).
( 2001) 18 Icek Ajzen, "Theory of Planned The- 343-362 o r y , " < h t t p : / / w w w -10 P. Wright, "Do Incentive Schemes Pro- u n i x . o i t . u m a s s . E d u /
mote Knowledge-sharing," Knowledge ~aizen/tpb.html>(12 March 2003) Management Review 1:2 (1998): 4-6. 19 Kim S. Cameron and Robert E. Quinn, 11 3 Diagnosing and Changing Organiza- 12 tional Culture: Based on The Compet-
97 ( 90 ing Values Framework (New York: Ad-) 38-39 dison-Wesley, 1999).
13 C. P. Ruppel, and S. J. Harrington, 20
"Sharing Knowledge through Intranets: Cameron & Quinn a Study of Organizational Culture and
Intranet Implementation," IEEE
21 13 Tr a n s a c t i o n s o n P r o f e s s i o n a l
22 6 Communication 44:1 (2001): 37-51.
23 14 13
15 6
1 2 90 16
69-93
