SUCCESS STORY. Achieving Business Agility and Innovation with Red Hat. Paulo Santos Banco Cetelem - BNP Personal Finance

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SUCCESS STORY

Red Hat @ Cetelem

Achieving Business Agility and

Innovation with

Red Hat

Paulo Santos

CIO @ Banco Cetelem - BNP Personal Finance

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Uma volta pelo Mundo…

Presente em mais

de 28 países e em 4

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4

Números-chave

4.744 M€

Produto

Bancário

1.351 M€

Resultado Líquido

antes de Imposto

68,5 b€

Carteira

de Crédito

20.000 Colaboradores

27 M

Clientes

28 Países

4 Continentes

31 dezembro de 2015

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DISTRIBUIÇÃO

Concessão de crédito

destinada à aquisição de bens

para o lar e equipamento

pessoal , através de uma rede

alargada de parceiros.

Especialista e líder na concessão de crédito, direta e intermediada

AUTOMÓVEL

Soluções de financiamento

diversificadas e adaptadas à

aquisição de automóveis,

motos e outros veículos.

CRÉDITO

PESSOAL

(DIRETO)

Um conjunto de soluções

financeiras para o Cliente final,

destinadas à realização dos

mais variados projetos.

NEW CORE

PARTNERSHIPS

€

Soluções de financiamento

para o Cliente final através de

parcerias bancárias.

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Portugal - Números-chave de 2015 : Produção e carteira em franca

progressão e crescimento continuo da conta de resultados

335.000 Operações

de Crédito

54,9 M€

Resultados

antes

Impostos

2.800 Parceiros de

negócio

10,37%

Rácio de

Solvabilidade

1.235 M€

Carteira

de Crédito

599 Colaboradores

1,1 M

Clientes

No BRAND

EQUITY Index

-Categoria de

Crédito Pessoal

*

N.º 1

Source: Nielsen Brand Equity Index

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Know How reconhecido ao serviço dos grandes players do mercado

MAIORES PARCEIROS

DISTRIBUIÇÃO

MAIORES PARCEIROS

AUTO

NEW CORE

PARTNERSHIPS

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Cartão Universo

E Credito

App Cetelem Mobile

A inovação ao serviço de Clientes e Parceiros no centro da nossa

estratégia

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Internal

Call Center

support

Internal

Call Center

support

External

Partners

interfaces

External

Partners

interfaces

back-end

systems

back-end

systems

CTI

integration

CTI

integration

B2B2C

B2B

B2C

Card

Processing

Card

Processing

BUSINESS CHALLENGE

Integrated platform

with high availability

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BUSINESS CHALLENGE

The starting point:

• Several applications and components

• Replication of Business functionality

• Technical dispersion

• Distinct BO modeling approaches

• Non integrated architecture

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BUSINESS CHALLENGE

Which results in:

• Weak interoperability

• Weak auditing capability

• Weak isolation of business processes

• Harder maintenance

• Long development time

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FINDING THE RIGTH TECHNOLGY

In 2010 we decided to build a business case to support all the investment. We

have started with a PoC with several Software Vendors.

The results were clear and we decided to proceed with Red Hat

Xpand IT were the Red Hat and Middleware Experts that help us to find the

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JBoss Fuse 6.2.1

JBoss Operations Network 3.x

mod_cluster Apache Server 2.x

RHEL 6.7

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SOLUTION FEATURES

Service Governance

• Service Runtime Dependencies Graph

• Request/Response Monitoring

• Service Orchestration Monitoring

• Common Error Handling

• Centralized Validation Rules

• Communication Model Abstraction

• Service Message Correlation on Composite Services

• Service Execution Metrics

• Business Metrics

Automatic Compensation Service Execution

Automatic Service Execution Retrial (configurable)

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SOLUTION FEATURES

Methodic Integration Common to all Systems

• Standardized Communication Message

• Requests and Responses from services are XML/JSON

• Data Format Transformations

High Performance and Fault Tolerance

• Clustered Environment

• High Availability

• Load Balancing

Service Management

• Service Hot Deployment (No Downtime!)

• Multiple service versions in parallel

Service Version Endpoint Abstraction

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APPLICATIONS MIGRATION

(Several technologies)

Cetelem reduced technical dispersion with technological migrations

to standards

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Standardized Integration Platform

• Common Development Patterns to all Services

• SOA Best Practices enforce

Service Governance

• Service Execution Monitoring

• Service Catalog

• Service Execution Metrics

• Identify bottlenecks

• Business Analysis

High Performance Integration

• 350+ Services Deployed

• 1MM+ Service Executions per day

• Fastest Service mean execution 100 ms with DB access and XML marshaling/un-marshaling

Greater ROI with faster Development and Deployment

• Automatic Common Functionality (logging, routing…) to all Services

Integration components out-of-the-box

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

Reduced upfront costs

of proprietary licensing and reduced expected

maintenance costs by providing a standard and robust open-source platform



Service reuse

. Reusing existing services, rather than copying code or

implementation, enabled faster time to solution

Applications Base

. All ap

0 plications have as base implementation the SOA

Services



Business Entities

. XSD Entities are used to model data across all services.



Functional relevance

. Functionality can be presented at a granularity that is

appropriate for the consumer and for reutilization.



High quality Support

. JBoss leads in customer support satisfaction. (Velociti

Partners)

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• Migration for all Internal Custom Applications to JBoss EAP based on

standards

• JBoss Fuse services development growth

• BNP Paribas Personal Finance subsidiaries SOA Services Exchange

• Evaluate Private Cloud with OpenShift for JBoss Fuse and JBoss

EAP

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SUCCESS STORY

Red Hat @ Cetelem

Achieving Business Agility and

Innovation with

Red Hat

Paulo Santos

CIO @ Banco Cetelem - BNP Personal Finance