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Attributes of information systems design leading to user satisfaction – a banking case study

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Figure 1 Updated D&M IS Success Model (DeLone and McLean 2003)
Table 1 Original D&M summary of MIS Success Measures by Category (DeLone and McLean 1992)
Table 2 Factors posited as determinants of IS Success (Petter, DeLone and McLean 2013)
Figure 2 Determinants of IS success (Petter, DeLone and McLean 2013)
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