Avaliação da qualidade das bibliotecas e rendimento dos alunos no exame nacional de desempenho dos estudantes (ENADE): estudo de caso da Unisidade Federal do Ceará (UFC)

(1)

! "

# $% & ' (

& ) * " # (+

) , & "

- # (+ - . +

/" - . # ' (+ - 0

1 2 & - - ) 3 /4 # 2 0(

$ , - 4 ) 5 4 / 0

- - ) 6 2

& " 1 # 2 & (

-- 4 - " 5 4 7 8

0 0 6 "

-- , " 7 6 5 9 " "

9 9! " 0 : " 6" / 5

" : " "

) 1 " 2 & $ )

-: 0 -: ) ; ! < 4 )

! ! #! !!(7 0 ) 5 : 7

0

-2 & 7 7 - 0

) = ) * - 4 1

) - 8

-) 0 ) 7 - 4 -:

2 & " 0 - 0 6 " ) 9 0

" " 1 ) / ) - ) =

*

! " # - > ! " >

->

31 4 , - ) 1 ? ; ) 0 ? ) - ?

; 1 " ) 1 2 6 ) !

) # 2 & ( 31 ) 1 1 - ) "" 1

(2)

6 1 - " ) - ? ? "

5 7 6 5 4 1 ; ? ) 1 ! 9! ?9 31 1

6" ? 1 " 1 ) ? 6 " )

31 " ; 1 1 ) 4 ? 1 2 & &

; 1 41 0 ?5 4 1 ) ; ! < 4 )

! ! #! !!(7 ;1 1 " - 1 ) ) - 4 7

31 ; 0 ? ) - ? ? 1 " )

1 2 & ? ; 1 1 0 4 4 1 ) ) ) )

1 0 ? ) ) 31 - 1 4 < ; 4 1

@ ) 4 4 1 - ) - ? ? 1 )

1 0 ? ) 4 ) 7 - 4 ? 2 & 31 1

-1 1 " 1 ) ) 1 ? 1 " " )

) ? "" ? ) ) - 1 ?

$#%&' ( A - ? % > 5 B 41 > 5

**-) *+ '(,-.'**

6" " 0 : 4 )

) " 8 " : CC.

" - 4 - " / "

" - - 7 " " " "

- - " & ) 7 - "

" " - D

- 8 " D

" 0 ) * 2 ! $ EEF7 5

7 - - " 7 )

" " - 0 ) " - " 5 6

* 7 0 7 " 7 4 ) )

- 0 4 0 8 "

" 7 " ) * 2 6 7 :

) " " 4 7 " "

" 7 - " " "

)

0 - - -D

4 / " 7 : 8

-" 7

- 7 ) 0

-4 0 -

(3)

0 4 ) 0 " "/ " 4/4 =

- " 0

$ 7 - " " 0

" 7 7 !

2 - ! " #!.2 !(7 0

6 2 & " 1 # 2 & (7 - "

" 1 0 )

$ ) 6 ) " 8 " 4/4

- . 8 ! " #. !( 5 "

" - " - - 7 : ) 4

-" " 2 &

- & 7 ) 59 4 " 4 A 0

- 2 & G

7 , - 4 " 0 : 5 4 /

0 - - )

# 2 & ( " ) " 9 A - ) 4 )

- 7 = 0 8 )

7 0 " ) " 5 7 7

1 )

/

0 -.' #1 #(,2 -.'

- ) " ) ) 8 4

1 / 0 "

8 - ) 5 # HHI(7

-- " / 9 /4 ) 0 8

" 3? 7 17 ! - 7 ! )) 7 B

- " 5 4 - "

" 4/4 - " ) / 2 % <

# EEF( ) - 4 / 7 ! # EEJ( )

-" / B )) # HHK( " "8

-4* - " 4 ) 7

(4)

6 - " 0 0

" 2 " " - * 7

-) " = = - )

" 5 4 7 " 8 7

" 7 0 "

6 9 9!

- " "

) 68 8 - 7

) " ' 7 7

- 7 " ) " - #M $!$7

HHH(

- = 0

-" 6 0 - - " 7 0 :

" * 7 " " " 9 /4 , =

" 8 " 9" 4/4

/3)

, 0( (# #1 #(,2 -.'

0 4 " - " ) 5 =

6" - 7 0 4 5 )

" - 0 : ) 0

" A N ) 5 0 : ) 7 :7 # ) O

) * P - (Q #R M& 7 HH 7 " J (

$ 4 " #3 (7 4

!4 # EEL( - 4 5 8 0

4 1 ) ) 4 " - 5 ) # HHE(7

S 3 ): 0

" ) ) 1

) 7 7 8 ) 7 " 8 7

) 7 - 7

) ) * 6

" "

(5)

" 7 " " 7 " - #&. !

!$ M.2B$+ M.!3$ 7 HHI(

" = - /4 7 ) 9

" & " - $M % ' 2 ! $ # HHL(7

0 ) 9 " "

1 ) 7 " 4

A 0 7 -D 7 " * 7 )

) *

" 0 "

" - 8 0 ) 5 4 " )

7 " - T 7 7

- - 7 T - " 5

0 # HHE7 " IU( 5 0 N ) *

- 5 D 7 "

-0 Q

# HHE( 4 "

-) 7 6 * "

0 " " " 7 - 6

A 0 / ) 7 0 - 0

0 0 / ) " 8 8

T 7 - 7 "

" "/ - - : ) ) - "

" 4

- 57 0 " ) " 8

* = - 7 " " ) " )

-4 " 7 - " 6 "

) 0 "

! " - 2 ! $7 0 : "

-0 2 7 - : " - " " 7

" *6 ) " " " "

-0 0 " 4 7 " " 0

, - : " " 0 : " 4/4

" 0 - :

(6)

" 7 1 7 - 7 ) 9 )

/4 " ) / 6"

-- ) "

-2 N - 5 4 - Q7 - "

4 - = " " 4/4 " 5 4 7

" - N M " 5 4 Q # !3M$

.%B$7 HHF( 2 - 2 ! $ " 5 5 ) 9

" - 0

-" - N Q

: " 4 7

4 - " " 0

= " 0 :7 - 5 7

- 0 4 7 " - ) 7

8 0 " " 5 4 7 " 0

# 2 ! $7 EEE7 " KUL(

/3/

**404 0'+#2 ,*0 # 0+5 0 674 02 4**

0 #0

' 2'+#8+' ( 9, 0( (#

#(,2 +0

* . ) - " "

4 ) 0 = 4

0 - 7 - 6 9 "

5 " 5 0

" 4 , - 0

$ 0 ) 5 " V # HHJ(

4 )

-" 1 " 1 4 5 -: 4

-4 7 ) 1 7

-4 - - " 0 0 0 - ) )

$ - - - "

- 0 = 6

" 5 4 0 " -

) 4

- % # HHL( 0 - -

-: 7 " 8 " ) 7 " ) "

(7)

-" 0 7 4 - 1 # EF (

4 ) " 4 " 8 4 " "

7 " 0 - " ,

-7 " " 4 5 .

- " ) * 7 5 4 0

6" - 8 0 . ! - 7 " 6"

0 7 " : " 7 8 7 8 7 8 7

" 8 D " , ) 0

4 0 " - - - # M !.%7 HHK(

2 7 " - % EIEU'EK7 % & 5

2 #%& ( 6 4* " - - 4 ,

= . !7 ) 9 " 0

0 " - - ! 4 % # EEK7 " (7

N - : ) 6 7 "

" - " 8 Q

& : FH7 - "

4 - " " " )

" 1 * & " 4 # HHI( 4

- M ) - # M (7 " EFI

7 ) 4 .

-- # . ( 4 6 2

# 2 (7 " , 4 -:

- ) " 1

7 - 4 !.2 !7 " 5 *

" - A - # 6 (7

-" 1 # 2 & (

-# ( # M !.%7 HHK7 " H(

2 6 - - 7 0 9 0

4 - 1 7

, - ! 4 M # HH 7 " I(7

* 8 7 N" " 9 0

-7 " " " - 5 7 - 9

-

(8)

+# 0 0 # 1:+'('

" 0 : " 6" / 5 " : "

" $ - " 0 )

" - 7 5 7 ,

) 6 2 & " 1

# 2 & (7 HHF7 #2P H( ) 1

" 2 & 4 " A

( " - " 1 A ) "

2 & U J 2 4 " ) J 7 I

J # 4 1 - 7 * " 4 1 (

U #% (

( " 1 A ) "

2 & 4 " I 7 H

# 4 1 1 / ( H # 4 ) (

$ ) -: 0 7 , 8

- ) A - 7 8 ) 7 1 7 0 " 7

1 ) $ ) " )

/ # HHE( " "

0 ) A B 7 3 4

! " UH 0 7

IH 0 "

$ ) -: ) ; ! < 4 ) !

! #! !!( 0 ) 5 : 7

5 A 6 7 7 7 M 4

. 0 7 ) U7 I7 7 7 H "

**-;*+# # (' # , + ('**

-: * A N Q7 N&

" Q NM " - - Q7 - :

- )

-N Q - 7

(9)

N& Q " 7 - ) 0 *

" U J 2 & "

S = NM " - - Q7 6

-) 0 * " U J "

2 - - 7 NB ) Q N Q7 4 "

9 ) 7 " - ) 0W* "

$ 4 ) - ) - 0

) 7 0 6 "

" - 5

$ - 7 0 = ) ) )

-M 4 " 2 & X

U J

-) 0 = " 6 " - 7 )

-M 4 . 0 " 4 " $ 4 )

= 5 - - ) 0 * 4 "

0 " 0

$ 4 ) 0 0 " ) 7 :

-) 0W* M 4 . 0 B - ) 0 *

" 0 S = ) * 7

" - M 4 " 2 &

) " ) 9 )

# 7 5 7 ) 7 . 7 " 5 7

4 " - 7 4 ( )

-$ " 1 0 4 )

" " 4/4 ) 6 - 7

& ! 1 # HHF7 " EF(7 4 A

: " " " 5

- 7 ) - " "

0 4 ) " 4 ) 7 )

4 ) - - 7 = " 5 4 7

" 5 - -* 7 ) )

- - 1

(10)

<

**'* 0(#**

-=# 6

20 0

, - 2 & : 1 ) = " "

. ! 7 ) ) - "

-- 4 " " - 0

-2 7 " 9 ) 0 " - 4

1 ) = - 8

! - )

0 ) 7 - 4 -: 2 & $

" 0 - " D " "

)

1 ' " :

) " " , 5 4 0

- ) = *

- " " ) = 4

" 4 6" & " 4 " 6 "

4 " M 6"

-#M (7 0 " " , - " " *

- ) 9 " ) -

) - " 8 7

0 7 ) " 4

**#># ?*20**

M3$%.27 X S " A - " 8

6 - , - 0 -.'7 " 7 - U7 7 " L9 UE7 HHE

M !.% : . 2 0

3 6 0 -.' #8+# * (# * +0+,0-=# (# (,2 -.' ,6# 0' 5

A A .2 7 HHK

MV %B$7 M ? + 4# #201#*+' (# 6 ( =# 6 404 0'+#2

,*0 # 0+5 0 5 A 8 + A & 7 EF L "

!3M$ .%B$7 '(# ' , '6#, (' #*+ ' (# #2, ' 6 #

6 #*(0@ A# % * # +0B 20C* # 04 0'+#2 *0 # 0+5 0 0 #0

'* # B?*20 # 0 # B?*20 HHF IE) 3 #& ( > & "

& 7 ' ! & " - A

(11)

2 ! $ 3 * ! " " : CC. A $2 M[2 .

2&. % !$ M $ 2!.2$ ! M.$M7 7 EEF7 * 0 333 7 EEE

&. ! !$ M.2B$7 X + M.!3$ 7 & - . #$ 4 ( 0 -.' # 2'16 '10 ' 674 02'A

" /" A . 7 HHI " IJ9J

\\\\\\ - - A " - ) 0 -.'7

" 7 - I7 7 " EI9 HL7 HHF

! & M$ ! $M] 7 3 & 1 - 4 / - - A 4 7

CC7 - / / # 0# #7 - E7 7 " 9UI7 HHI

& " - A Y1 "A'';;; - 'M %. V '-E 'Z A J HHE

^.!7 X ! - #* , -.' (# (# #16#*"' * ' B *0@ -=# A 4

* B HHE & #

! " ( > - 7

5 7 HHE

$ !7 ) 6 " 4

" (3 # 9,037 H7 " E9 UE7 HHI & "

-AY1 "A'';;; ' 'Z A U - HHE

B$ 227 X 0 -.' 1#(0 (' A " " :9 =

- 4 A : 7 HHK J"

R M& 7 7 M M.7 M 4: 7 M %7 2 D# +.' # + +:B02 # 0 -.' (#

(# #16#*"' M X A S <+ M 27 HH IK"

% 2 !3 M7 _ 0 -.' (# # 0-' (# 404 0'+#2 A 0 % 7

EEK

% .! $7 2 % # , 20C* #* 404 0'+#2 ,*0 # 0+ 0 4 0 #E A

- / ? " " , HHL 3 #& ( 9 & "

? & / 7 - ...7 7 HHL & " - A

Y1 "A'';;; 9 1 - I Z A 7 HHE

% R !.7 " 0 2 ' ( 6 #*(0@ B#1 # 2' L ! A 57 EEF

FH"

$M !7 D 6 (0B1 #(,2 20'* #1# B#*+# ! A

" 7 EEL IE "

$M$!.2.7 S " A * : +,(' #1

0 -.' (,2 20'* 7 ! 7 - H7 UI7 " KJ9 FJ7 ' 4 HHE

$M % ' 2 ! $ & 1 / " : % ?

# 0 + #2+ C*02 4# ' 1# 02 * '4 # 0( (F >02 20 % 140' #*

(,2 20C*7 - J7 I7 " 9 7 HHL & " - A Y';;; ' Z A J

, HHE

M $!7 - 55 8 - 0

- . A ! .2`M.$ 2 .$2 % & . %.$3 !

2.V M!.3`M. !7 7 M ) 7 HH * 0 333 M ) A

(12)

M $!$7 ! 0 -.' 0* +0+,20'* 8 0 -.' ( 6 #*(0@ B#1A

" " 4/4 "

3 ' . 3 7 HHH & " - A Y1 "A'';;; )" ' Z A J

HHE

! %7 0 -.' #1 *206 +C 0 A ) "

-) I ! A 57 EEJ

! .!! M&.7 _ - " " - " . A 0 -.'

,*0 # 0+5 0 #1 9,# +.'A ) " " A

7 EEL " U 9UJ

V %%!7 V : D# +.' ( 9, 0( (# #1 # 0-' (# 0*>' 1 -.' *' 0A

) * 5 2 M .!$ EHH

HHJ7 UL" 3 #& ( > 7 - !