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CREATING A SUSTAINABLE DEVELOPMENT STRATEGY IN AN INDEPENDENT HOTEL, HURGHADA, THE RED SEA

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The conceptual framework consisted of theories of sustainable development in hospitality and hotels and perspectives of stakeholders and corporate social responsibility. The success of this study could contribute to the adoption of practices by hoteliers and policymakers in their pursuit of sustainable development functions.

Research background

Motive

Commissioning company

Tours and the author find the opportunity to promote, support and implement a unique sustainable development strategy in these hotels. An opportunity arises to create such a partnership approach between client and author that will be internationally comparable.

The research aim, the objectives, and the research question

Case study location and the hotels case study

Research method

Action research requires the researcher to have a consistent amount of data on the research issue, in light of the fact that the researcher must characterize and define the issue, see the required actions as taken and execute the change (McTaggart & Kemmis 2007) . During the creation of the research journal, the required measures were collected in a journal and the necessary changes were made as soon as possible.

Limitation

The thesis layout

Conceptual framework

History of sustainable development

Specifically, the green movement in the accommodation business was introduced through the presentation of different green initiative certificates and sustainable certification programs. The world's first totally sustainable and environmentally friendly hotel was built in the year 2008 (Fukey & Issac 2014).

Sustainability in the hospitality industry

The statement shows that the principle of sustainable development in the hotel industry was valid in the early 1990s, when the trend was to give more. He gives a brief account of the authentic roots and development of the idea of ​​sustainability and hopes to illustrate how the possibility of sustainability has progressed during this time in opposition to thoughts of progress (Du Pisani 2006, 83).

Sustainability in the hotels

While sustainability has become an undeniably significant corporate concern in the business world, the hospitality industry may have been somewhat slower to respond. This being said only three years after the fact Rheede and Blomme (2012) argued that the hospitality industry is beginning to accept responsibility for environmental sustainability.

Corporate Social Responsibility and stakeholder relations for sustainability

The financial figure will help to answer the research question and achieve the main objectives of the study by creating a sustainable development in the hotel. Often the researcher is a member of the organization; in this case, the researcher has a strong interest in the organization. The researcher was engaged in each phase of the strategy creation and implementation cycle, and the researcher actualized and applied the necessary changes directly or indirectly (by a member of management).

The management's main objective to achieve the highest financial gain with minimum investment and the researcher must deliver the best of the study objectives for all the stakeholders. A written policy will be provided to the hotel AM and any hotel will apply the same principles of the strategy in the future. Reliability is the extent to which the research method has been consistent, and the outcomes reflect the results of the.

The researcher transcribed from Arabic to English 5 interviews as the first step in the analysis cycle.

Figure 5 Tourism stakeholders, Ryan 2002
Figure 5 Tourism stakeholders, Ryan 2002

Current and types of sustainable practices in hotels in Egypt

The participants confirmed that there is no significant need for the sustainable development of the hotel now, but it is necessary for the future. The above statements will clearly explain the findings on the challenges and the role of external stakeholders as the main actor in the implementation of the sustainable development strategy. . Authorities, regulators and hotel associations in Egypt should provide assistance and planned rules on how and how to implement sustainable development. It is clear that the participants expressed their dissatisfaction, since the authorities have no role in the hotels to carry out sustainable development in Hurghada, the Red Sea, or any interest in making the execution accessible.

Using local suppliers has no effect or impact on the application of sustainability development in the hotel, as the results showed. M2 urged customers to accept that a sustainable development in place of the hotel may increase the price.

Qualitative analyses discussion

Indeed, guests have been important for environmental exercises in the hotel industry (Fry and Polonsky 2004). In fact, the hotel industry depends on the government to enforce laws and regulations to implement sustainability practices (Kasim 2007). As previously mentioned in the research, there is a lack of data regarding sustainable practices in the hotel industry (Kasim 2009).

However, the hotel part of the international chain has no problem with experts or training. Environmental performance, awareness and education are important elements to think about in the hotel industry.

Figure 10 current sustainability practices, developed by the author
Figure 10 current sustainability practices, developed by the author

Summary

The researcher was provided with a brief oral report stating that between April 2019 and February 2020, the hotel had achieved an overall savings of 6% in cost per guest since the. And a direct investment in energy-saving devices by the hotel will be proposed from 2021 to save 40% electricity in the next 2 years and reduce the hotel's footprint. From 2021, more steps towards sustainability will be made by the hotel management as the hotel business has been put on hold by the pandemic, but the strategy (sustainability development) and plans are still in place, as well as the increasing recognition of the hotel image and reputation, which will lead and associated with having an impressive effect on earnings growth.

Important findings have emerged that the Egyptian government and hotel association should issue guidelines or regulations and return to accommodations/hoteliers that will implement environmentally sustainable practices. Furthermore, all actors must work together to raise awareness and importance of sustainable practices and how they are necessary for society, the environment and the world, educating everyone.

Summary of the findings

This research confirms that employees' attention regarding sustainability development influenced the management's decisions to work for sustainable development and evaluated the position to implement sustainability exercises taking into account challenges and benefits of the implementation that will lead to significant change in the hotel activities. Limited interests of external stakeholders and involvement delay the implementation of sustainable practice in the hotel business, but external stakeholders' involvement, guests' interests and purchases from local suppliers are significant in the decision-making in the application of sustainability development. The strategy will be applied to most of the hotel AM department including, kitchen, restaurants, bars, front offices, housekeeping (rooms and public areas), delivery areas waste management areas and staff accommodation.

At this stage, a certain procedure and process were created to be implemented in operation in most of the hotel department including staff accommodation. There is an alignment between action research and the creation of strategy phases, which the researcher explains in the next section and appearing in one direction, the creation of strategy and its implementation in hotel practice.

Sustainable development strategy – Hotel AM

At this stage, documents were created to become a strategy filling system and part of the strategy. In this chapter, the researcher presents the main pillars of the strategy based on the research results, field visits and actual practical work in Hotel AM operation over the past 11 months (continued by the hotel team). Motivation: Stimulate cooperation between hotel departments and teams to achieve the objectives of the strategy and facilitate information/discussions.

Inspire teams to promote the strategy inside and outside of work, as the researcher cheers them on by repeating "say what you do, talk sustainability." Once these steps have been perceived/agreed on the time frame, the implementation of the strategy action is proposed.

The strategy, creation, and implementation

The hotel ensured that all employees performed and delivered their jobs according to the hotel's conduct. As mentioned above, limited access to the hotel due to Covid-19 and a lack of communication impacted the final phase of the research and strategy. However, at an earlier stage of the strategy planning, the management review recommendation process was created before the Covid-19 outbreak and will be provided by the hotel management.

The employees were the main capital of the hotel, as there were limited financial resources to make a big difference. Ensure the long-term financial health of the hotel and the local economy and pursue providing cost-effective services to all stakeholders.

Figure 12 Strategy creation stages, developed by author
Figure 12 Strategy creation stages, developed by author

Evaluation and trustworthiness

Reliability, to guarantee the reliability of the research, the author maintained the notes, documents and other records collected during the interview process. Sincerity, the researcher has presented the limitation of the research and the challenges that the research has faced with reference to the sincerity of the. The researcher had a limited opportunity to examine and assess the success of the research outside the research environment.

Three of the expert panel provided evidence that the research is international, transferable, affordable and. An important part of the investigation must be taken by the author and was a key element for the study.

Figure 14 shows the brief details of the panel and their feedback regarding the  research concept and worthiness
Figure 14 shows the brief details of the panel and their feedback regarding the research concept and worthiness

Implications

The research question is how to create and pilot a sustainable and environmental development strategy in independent hotels in Hurghada, Red Sea, Egypt. The qualitative method was justified as a research method to answer the research question. Through these stages, the researcher answers the research question, how to create a sustainable development strategy in Hotels in Hurghada, Red Sea.

In accordance with the answer to the research question, this research achieved its goal by creating a sustainable development strategy and its implementation in the hotel business. The qualitative method was justified as a research method for this research in the previous part of this research and is the correct method for providing an answer to the research question.

Limitations of the study

However, the researcher has taken steps to mitigate the limitation by examining the research through field fieldwork and travel industry experts and professionals, while the direction of this research does not negatively affect the usefulness, premises and contribution of this research . The practical work of this study, the field visit (observation and action research) and the creation of a sustainable development strategy in collaboration with the commissioning company and hotel AM will ensure acceptance of the findings.

Recommendations for further study

And finally, surveying a wider population of participants and observing employee engagement, stakeholder connections and impact, leadership attitudes toward change, collaboration with local educational institutions, and lastly, the relationship with the local population and communities. Proposals for additional research will focus on the hotel industry with a specific spotlight on hotel profiles as the researcher proposes to examine in particular the different characteristics of hotel ownership.

Concluding remarks

2005, A Study on Benefits of Applying Waste Recycling Programs in the Hotel Industry, PhD Thesis, Faculty of Tourism and Hotel Management, Helwan University. Political connections, guanxi and adoption of CSR policies in the Chinese hotel industry: Is there a link?. The missing component in the 'greening' of tourism: the environmental performance of the self-catering accommodation sector.

Integrating the eco-design concept in small and medium-sized enterprises, Experiences in the Flemish region of Belgium. I have the right to withdraw from participation in the project at any time for any reason.

Imagem

Figure 1 Egypt map (Tour Egypt 2019)
Table 1 The participant hotels  Hotel
Figure 2 Research model, developed by the author
Figure 3 Thesis layout, developed by the author
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Referências

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