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Online consumer brand engagement

A consumer engagement systematic review: synthesis and research agenda

A consumer engagement systematic review: synthesis and research agenda

... five consumer engagement concepts that are core in our framework, one can argue that consumer engagement can overlay on various ...the brand (CBE), which is a central component of the ...

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The influence of cross-cultural effect on Kérastase (L'oreal Group) consumer-brand relationship and engagement

The influence of cross-cultural effect on Kérastase (L'oreal Group) consumer-brand relationship and engagement

... Since their appearance, social media platforms (SMP) have attracted large amounts of users, many of whom have merged these networks into their daily life (Boyd & Ellison, 2007), which in consequence attract the ...

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Analysing consumer-brand engagement through appreciative listening on social network platforms

Analysing consumer-brand engagement through appreciative listening on social network platforms

... The literature review reveals that Active Listening is present in several fields such as psychology, nursing, advocacy and communication, among others, and has helped those fields to overcome several difficulties. In ...

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Exploring young artists' digital performance using online community engagement

Exploring young artists' digital performance using online community engagement

... one consumer may have with a human ...human brand) – “They evolve into personae or identi- ties that are given heightened cultural significance in the social world ...their brand identity becomes ...

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Building online content on offline moments: opportunities for brands in social media

Building online content on offline moments: opportunities for brands in social media

... the brand and the consumer in ways one-way advertising cannot (Blattberg & Deighton, ...their online communication on the brand pages in social networks as well as the effects on ...

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Chanel’s perfume personality : the gap between identity and image

Chanel’s perfume personality : the gap between identity and image

... extensive online user- generated content (UGC) or word of mouth (WoM) and hence, attracted marketers’ attention (Goh et ...its consumer classes of the future, being prepared to make significant investments ...

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Do hedonic rewards at online communities affect consumer-fashion brand engagement? a PLS approach

Do hedonic rewards at online communities affect consumer-fashion brand engagement? a PLS approach

... Concerning hedonism, the interest in studying hedonic consumption arose due to the recognition by some authors, such as Babin et al. (1994), of its entertainment potential and emotional value, and that traditional ...

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Antecedentes e consequentes do consumer engagement com páginas de marcas na rede social Instagram

Antecedentes e consequentes do consumer engagement com páginas de marcas na rede social Instagram

... do consumer engagement com as páginas das marcas na rede social Instagram?”; e, 2) “Quais os consequentes do consumer engagement com as páginas das marcas na rede social ...o engagement ...

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Exploring the cross-cultural effect on consumer-brand relationship and engagement through social media platforms: the Kerastase example

Exploring the cross-cultural effect on consumer-brand relationship and engagement through social media platforms: the Kerastase example

... 27 Concerning the second investigation, Topic Sentiment Analysis, it enabled to group the main topics addressed by the customers at the online brand communities into conversation clusters and to know its ...

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A Digital Communication Strategy for Kiehl’s: Humanize an Online Engagement

A Digital Communication Strategy for Kiehl’s: Humanize an Online Engagement

... the brand is in and the competitive brands), the prosumer momentum (the consumer and the trends which will influence them) and the brand momentum (the brand ’s evolution and what will help it ...

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ENGAGEMENT WITH THE FASHION INDUSTRY ON INSTAGRAM ANTONIA SCHNEIDER – 2718

ENGAGEMENT WITH THE FASHION INDUSTRY ON INSTAGRAM ANTONIA SCHNEIDER – 2718

... affective consumer engagement receive continuous attention in the field of consumer behavior, consumer decision making and related marketing research (Hollebeek, 2011; Hoyer et ...the ...

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The impact of gender differences on consumer-brand relationships

The impact of gender differences on consumer-brand relationships

... The questionnaire was spread with the help of online tool of Google Forms, which is on of the most frequently applied tools for organizing a web survey. The Google Forms have numerous advantages of using, for ...

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Active engagement in the facebook brand pages of luxury hotels

Active engagement in the facebook brand pages of luxury hotels

... Analyzing question 15, 3/12 respondents said they never used Facebook to solve a matter with a brand. The others stated that they used private messages (8/9 who used Facebook to address a case). Two of them were ...

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Rev. Bras. Pesq. Tur.  vol.10 número2

Rev. Bras. Pesq. Tur. vol.10 número2

... Abstract: Social networks like Facebook have revolutionized communication strategies of the brands and its effects are clear and deep, and have transformed the way in which society is communicated to changed per- ...

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“Brand play” versus “Brand attack”

“Brand play” versus “Brand attack”

... a consumer or an ...“integrated” consumer or artist co-creators had chosen to attack the brand by distorting those elements in one of the two ways shown in Appendix, rather than simply playing with ...

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The Impact of E-Media on Customer Purchase Intention

The Impact of E-Media on Customer Purchase Intention

... of online information that are created, initiated, circulated and used by consumers intent on educating each other about products, brands, services, personalities, and issues is call social media ...the ...

4

O brand attachment e as marcas de comércio online: uma abordagem aos consumidores

O brand attachment e as marcas de comércio online: uma abordagem aos consumidores

... do brand attachment estabelecido entre marcas digitais e os seus ...o brand attachment estabelece uma relação direta de forma positiva tanto com a confiança que um consumidor tem por uma marca ...

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As plataformas de luxo que atuam online e a forma como criam engagement com os seus consumidores

As plataformas de luxo que atuam online e a forma como criam engagement com os seus consumidores

... 35 de marcas de luxo. Por outro lado, isto pode representar um desafio para as marcas de luxo por estas se estarem a aproximar das marcas comuns, ao usar o Facebook e outras redes sociais como forma de interagir com o ...

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Measuring Critical thinking in Problem Solving through Online Discussion Forums in First Year University Mathematics

Measuring Critical thinking in Problem Solving through Online Discussion Forums in First Year University Mathematics

... Asynchronous online course delivery has seen the most significant growth in the last decade ...anywhere”. Online learning is grounded in a collaborative constructivist view of teaching and ...designing ...

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How are employees engaged to the brand where they work for?

How are employees engaged to the brand where they work for?

... In the current investigation the communalities matrix was contemplated, which explains the percentage of explained variability for each variable when grouped in factor. This value must be greater than 0,6. Three items ...

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