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Quality in the Public Service

Improving the healthcare service quality in Chinese Public Class-A Hospitals: from frontline healthcare professional's perspectives

Improving the healthcare service quality in Chinese Public Class-A Hospitals: from frontline healthcare professional's perspectives

... health. In this study about the interviewees' working conditions, it is showed that healthcare professionals in Class-A hospitals work over eight hours on ...had the experience to work ...

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TY AND EFFICIENCY IN LOCAL PUBLIC ADMINISTRATION

TY AND EFFICIENCY IN LOCAL PUBLIC ADMINISTRATION

... Abstract: The need for efficiency and quality in the managerial document is more acutely felt at all levels of governance from Romanian ...administration. In a modern democratic ...

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Quality Business Service Provider in Community Enterprise

Quality Business Service Provider in Community Enterprise

... difficulty in analysis which affected the impact assessment of the basic ...and the experience was mandatory and didn’t impact the assessment. The participants were satisfied ...

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Charting service quality gaps

Charting service quality gaps

... functional quality in service industries makes HR management highly ...achievements. The right people should be selected and the tendency to recruit quickly, accepting candidates with ...

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The public service broadcasting and the construction of a public sphere

The public service broadcasting and the construction of a public sphere

... of public broadcasting includes some basic elements established since the radio arrival in the UK and the creation of the British Broadcasting Corporation (BBC), the first ...

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Audiol., Commun. Res.  vol.18 número4

Audiol., Commun. Res. vol.18 número4

... for the services provided and do not claim their citizen rights for access to public ser- vices, which should be considered in the analysis of quality indicators from the ...

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The constitutionality of the early prorogation of public service concessions

The constitutionality of the early prorogation of public service concessions

... And, in the judgment of TC 003.379/2015-9 37 , the Plenary of the Court of Auditors of the Union considered “constitutional” the prorogation of all concessions of the ...

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Assessing obstetrics perceived service quality at a public hospital

Assessing obstetrics perceived service quality at a public hospital

... topic in terms of its influence on perceived service ...made in terms of analyzing this influence on patients’ perceived service ...As the distance from the hospital increases, ...

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Assessing obstetrics perceived service quality at a public hospital

Assessing obstetrics perceived service quality at a public hospital

... perceived quality and all of them face some type of critiques. For the purpose of this research, and taking into account Croning and Taylor’s (1994) input, the Servperf scale was used as a starting ...

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The public: consumers or citizens? Participatory initiatives and the reform of public service media regulation in Germany

The public: consumers or citizens? Participatory initiatives and the reform of public service media regulation in Germany

... images. The authors proposed the term “implied audience” and identified two op- posing frames for the audiences - as consumers and as ...citizens. The study about media regulation in ...

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198719911 :: Brapci ::

198719911 :: Brapci ::

... Online information retrieval in the Public Library: staft. selection and development for quality service.[r] ...

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Electronic Government In Democratic Public Service In One Door Integrated Permit Handling Services Agency In The City Of Samarinda

Electronic Government In Democratic Public Service In One Door Integrated Permit Handling Services Agency In The City Of Samarinda

... to the government, certainly opportunities that present because recognition of the ...community. In the use of electronic government should the people get the benefits more, ...

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Rev. esc. enferm. USP  vol.44 número2

Rev. esc. enferm. USP vol.44 número2

... that the awareness regarding the need to provide quality health care is no longer an iso- lated attitude; it has become a technical and social impera- tive, due to multiple reasons, particularly ...

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Public keys quality

Public keys quality

... denotes the probability that the test will indicate that the sequence is random when it is ...value. In fact, β can take many different values because there are an infinite number of ways that ...

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Owners of public property in Romania

Owners of public property in Romania

... for the following reasons. First it assumes that the state to have two legal personality, as if it were two separate legal entities, each with organization of course independent, own patrimony and purpose ...

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E-learning success determinants: Brazilian empirical study

E-learning success determinants: Brazilian empirical study

... used the original version of the classic model, the DeLone & McLean (D&M) IS Success Model (DeLone & McLean, 1992, 2003) to measure and evaluate the success of e-learning systems ...

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Public service media and participation

Public service media and participation

... at the Communication Post-Graduate Programmes of Universidade de Brasília and Universidade Federal de ...PhD in Com- munication from the Communication and Arts School at Universidade de São Paulo ...

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Public relations: an emerging activity in the service of the information society :: Brapci ::

Public relations: an emerging activity in the service of the information society :: Brapci ::

... Los nuevos tiempos ya reclaman un profesional con profundos conocimientos humanísticos (para crear sensibilidad en el público) y técnicos (para comunicar eficazmente la información de[r] ...

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MEASURING SERVICE QUALITY PERCEPTIONS OF THE CUSTOMERS OF RESTAURANTS IN PAKISTAN

MEASURING SERVICE QUALITY PERCEPTIONS OF THE CUSTOMERS OF RESTAURANTS IN PAKISTAN

... developed service quality scales especially with respect to restaurant ...was the first survey instrument used to measure factors of restaurant importance (expectations Vs actual performance) ...

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Celso Furtado: an economist in the service of public management (1943-1964)

Celso Furtado: an economist in the service of public management (1943-1964)

... to the field of economics, Furtado started his professional and academic career (as researcher and professor) in the field of public ...administration. In 1943, Furtado was hired as ...

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