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retail banking

Customer Relationship Management and the IDIC Model in retail banking

Customer Relationship Management and the IDIC Model in retail banking

... Moreover, retail banks have historically been organized along lines of business; such a structure has created several siloed business entities within a single ...

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Innovation in retail banking

Innovation in retail banking

... for traditional banks are not only represented by FinTechs, but also by Global Tech Giants as Amazon, Google, Apple and Facebook, which are entering the Financial Services market (World Finance, 2018). A strong customer ...

89

Choice criteria in retail banking

Choice criteria in retail banking

... home banking option, recommendation, branch opening hours, incentives offered ...home banking and branch opening hours were excluded due to the evolution of the retail banking ...home ...

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Channels selection in the retail banking sector: relationship between the factors influencing the usage and the perceived service quality

Channels selection in the retail banking sector: relationship between the factors influencing the usage and the perceived service quality

... of retail banking at Deloitte, said that “too often, financial institutions have viewed the branch network as a significant cost, with the balance shifted towards extracting savings, rather than revenue ...

133

Improving retail banking staff incentive systems

Improving retail banking staff incentive systems

... The need for a preliminary analysis on the feasibility of inserting very low (or null) objectives in a system of incentives arises from the existence of cases where it might become justifiable through a pertinent ...

29

Personalized services : competitive advantage in the portuguese retail banking market

Personalized services : competitive advantage in the portuguese retail banking market

... Portuguese retail banking market, was to verify if, in a CRM context, personalizing the banking services would create a competitive advantage in today’s saturated retail banking ...the ...

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The future of retail banking in collaboration with UniCredit

The future of retail banking in collaboration with UniCredit

... B&M retail the client roams through the shop and selects the desired ...B&M retail also the selected prod- ucts are tracked and their purchase price is ...

39

Determinants of banking profitability

Determinants of banking profitability

... more retail focused. More than 60% of their banking activities focuses on retail banking while the Southern banks show values over 40% and tend to be slightly less liquid when measuring ...

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Loyalty in Business Banking

Loyalty in Business Banking

... traditional retail banking, we found that for business customers, Perceived Switching Costs do affect the creation of long term relations and retention with the services provided by the web site of the ...

187

Banking Products In Portugal

Banking Products In Portugal

... This study was undertaken to understand the importance of financial products in Portugal for banks and private clients. Different financial products can provide to banks an important role on their revenues and liquidity. ...

12

Retail Executives’ Professional Learning Contents

Retail Executives’ Professional Learning Contents

... The subjects in the sample of this study are, therefore, managers-owners of companies in the clothing retail sector in Florianópolis. The organizations directed by the respondents are small and have stores only in ...

17

Manual Sage Retail Instalação (simplificado)

Manual Sage Retail Instalação (simplificado)

... Sage Retail, desactive qualquer aplicação de antivírus; verificamos que, com a utilização de determinados antivírus em memória, alguns componentes do Sage Retail não ficam registados ...

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Retail Executives’ Professional Learning Contents

Retail Executives’ Professional Learning Contents

... The research question that is addressed in this article is the following: what do the executives from small retailing firms learn in their work environment? The theoretical framework of the study is based on texts from ...

17

Retail Executives’ Professional Learning Contents

Retail Executives’ Professional Learning Contents

... The informant Beatriz claimed to have learned how to set boundaries in her relationships with other professionals from the retail sector. Explaining that she could not share certain strategic information with ...

17

Executive compensation in banking

Executive compensation in banking

... As it is possible to observe, in banking industry investment opportunities are more reduced than in other industries. Therefore, the performance of a CEO is easier to “see” since his/her results depend on his/her ...

46

Avaliação da plataforma de integração Oracle Retail

Avaliação da plataforma de integração Oracle Retail

... de chegar `a fase de produc¸˜ao para integrac¸˜oes em sistemas de clientes da empresa. Com este projecto foi poss´ıvel determinar um novo m´etodo de integrac¸˜ao das aplica- c¸˜oes de retalho Oracle, grac¸as `a ...

102

Retail planning and urban resilience

Retail planning and urban resilience

... of retail establishments, public support given to retailers and their associations, city structure (monocen- tric ...the retail revolution on traditional shopping areas ( Davies, 1995 ) and in increasing ...

5

Essays on banking efficiency

Essays on banking efficiency

... on banking efficiency by assessing recent articles from major finance ...of banking efficiency had low productivity, without a significant number of prolific specialized authors or ...

104

Solução mobile - banking, transações

Solução mobile - banking, transações

... beneficiário entre contas do mesmo banco”, UC5 “Transferência frequente entre contas do mesmo banco”, UC3 “Transferência interbancária”, UC6 “Transferência beneficiário interbancár[r] ...

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Solução Mobile - Banking Pagamentos

Solução Mobile - Banking Pagamentos

... A terceira fase consistiu na implementac¸˜ao da soluc¸˜ao, tendo sido implementadas todas as funciona- lidades da aplicac¸˜ao nativa para o sistema operativo Android, uma base de dados S[r] ...

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