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[PDF] Top 20 Application of the Six Sigma methodology in customer complaints management: A case study in the automotive industry

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Application of the Six Sigma methodology in customer complaints management: A case study in the automotive industry

Application of the Six Sigma methodology in customer complaints management: A case study in the automotive industry

... In the case study, the people involved in the customer complaint management system were interviewed ...Following the contact with key informants ... See full document

127

Energy paybacks of six-sigma: A case study of manufacturing industry in India

Energy paybacks of six-sigma: A case study of manufacturing industry in India

... rules of emissions by the ...throughout the world. But in authors’ perspective, the major part of energy exploitation lies in the production of a rejected ... See full document

10

Quality costs analysis: case study in the automotive industry

Quality costs analysis: case study in the automotive industry

... Nowadays, the quality improvement programs have been adopted by the companies to develop their several ...processes. The company’s strategic decision making regarding the quality continuous ... See full document

94

CHARACTERIZATION OF SMALL AND MEDIUM ENTERPRISES (SMES) OF POMERANIAN REGION IN SIX SIGMA METHODOLOGY APPLICATION

CHARACTERIZATION OF SMALL AND MEDIUM ENTERPRISES (SMES) OF POMERANIAN REGION IN SIX SIGMA METHODOLOGY APPLICATION

... concept of Six Sigma, which continuously gains in the importance, derives from theories, which put the strong emphasis on the role of a process in the ... See full document

13

Evaluation of susceptibility of the ZRE1 alloy to hot cracking in conditions of forced strain

Evaluation of susceptibility of the ZRE1 alloy to hot cracking in conditions of forced strain

... for the alloy was determined by testing cylindrical Ø 6 x 90 mm specimens on the Gleeble 3800 ...to the specimens, and then the specimens were fixed in the chamber by means ... See full document

6

The role of business intelligence in decision process modeling

The role of business intelligence in decision process modeling

... is the research and analysis of large amounts of data with the aim to reveal signii cant patterns and ...rules. In order to increase productivity of modern companies, the ... See full document

9

The Concept of Early Vascular Ageing – An Update in 2015

The Concept of Early Vascular Ageing – An Update in 2015

... measurement of pulse wave velocity along the aorta, the largest elastic artery, as a marker of arterial ...stifness. In recent years the new concept of early vascular ... See full document

7

Model of knowledge representation about materials in the form of a relational database for CAPCAST system

Model of knowledge representation about materials in the form of a relational database for CAPCAST system

... allow the sto- rage of all available data on materials, not just of those specified attributes that are necessary for the currently implemented model of reasoning, as at later stages ... See full document

6

Study In Some Quality Attribute Of Meat

Study In Some Quality Attribute Of Meat

... criterion of raw or cooked meat and meat products. It reflects the proper composition of the products, particularly in relation of meat to other compounds, freshness of ... See full document

3

A Method To Find The Area Of Sector Without The Usage Of Angle Made By The Chord

A Method To Find The Area Of Sector Without The Usage Of Angle Made By The Chord

... find the area of sector the angle made by the chord (that is chord which divides the circle) is ...But in the below method we find the ratio of the ... See full document

2

Modeling and Analysis of Queuing Systems in Banks A case study of Ghana Commercial Bank Ltd. Kumasi Main Branch

Modeling and Analysis of Queuing Systems in Banks A case study of Ghana Commercial Bank Ltd. Kumasi Main Branch

... phenomenon in everyday ...exceeds the number of servers available; or the facility does not work efficiently or takes more than the time prescribed to service a ...when the total ... See full document

4

An Analysis Of The Difference In Gender Level Of Cassava Production And Access To Land In Abia State Nigeria

An Analysis Of The Difference In Gender Level Of Cassava Production And Access To Land In Abia State Nigeria

... From the analysis, it was found that lands were acquired majorly by inheritance and the resultant effect of this is the fragmentation of land during the acquisition and sharing ... See full document

5

Six Sigma Methods and Its Application in Project Management

Six Sigma Methods and Its Application in Project Management

... temporary in nature ; have definite start and end dates; produce a unique product, service or a result; and are completed when their goals and objectives have been met and signed off by the ...Project ... See full document

3

The Use of Design for Six Sigma (DFSS) Methodology in Product Design

The Use of Design for Six Sigma (DFSS) Methodology in Product Design

... process of creating new product by an organization or business entity for its ...part of a stage in a product life cycle, it is very important that the highest levels of effort are ... See full document

6

BARRIERS TO GREEN SUPPLY CHAIN MANAGEMENT IN THE AUTOMOTIVE INDUSTRY

BARRIERS TO GREEN SUPPLY CHAIN MANAGEMENT IN THE AUTOMOTIVE INDUSTRY

... This study uses the term “GSCM practices” as defined by Vachon and Klassen ...that the literature presents studies related to different kinds of GSCM practices, and there is not a general ... See full document

14

Contribution To The Study Of Reproduction Parameters Of The European Conger Eel Conger Conger Linnaeus 1758 From The Western Algerian Coasts Oran Bay Algeria

Contribution To The Study Of Reproduction Parameters Of The European Conger Eel Conger Conger Linnaeus 1758 From The Western Algerian Coasts Oran Bay Algeria

... peak, the first in early winter, in January 2012, ...and the second in the late winter, in March 2011, ...reached the lowest value in autumn. However, ... See full document

6

Oil Tanker Transportation In The Russian Arctic

Oil Tanker Transportation In The Russian Arctic

... makes the Russian Arctic an attractive region for major oil and gas producing ...types of technical and economical evaluations. Transportation cost in the Russian Arctic drastically influences ... See full document

7

Study of the Laser Metal Deposition (LMD) technology, in the automotive industry

Study of the Laser Metal Deposition (LMD) technology, in the automotive industry

... part of the aspects connected to the process were being developed almost from the ground, each team gave it different designations, with Los Alamos National Laboratory developing what they ... See full document

87

Order Management in Supply Chain: A Case Study in Automotive Companies

Order Management in Supply Chain: A Case Study in Automotive Companies

... from customer in a supply chain will receive the more distortion of ...consider the various prediction factors before any technique of prediction be selected, which are included ... See full document

8

PATTERNS OF SUPPLIER LEARNING: CASE STUDIES IN THE MALAYSIAN AUTOMOTIVE INDUSTRY

PATTERNS OF SUPPLIER LEARNING: CASE STUDIES IN THE MALAYSIAN AUTOMOTIVE INDUSTRY

... support the development of a supplier's capabilities, usually with the assistance of a ...buyer. In an industrial environment that lacks home- grown technology, it is of interest ... See full document

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