[PDF] Top 20 Determinants of CRM adoption by firms

... characteristics by CRM researchers (Chen & Popovich, 2003; Goodhue, et ...level of understanding and companionship are key factors in the decision and implementation of a CRM ... See full document

... impact of the size of the site content on the effectiveness of ...content of the site, again without giving it a clear definition, has an effect on e-marketing and e-confidence, it is ensured ... See full document

... effects of the logarithmic transformations allow me to analyse my key research question with feasible ...influence firms’ cash ...existence of information asymmetry and agency conflicts may affect ... See full document

... opposition of the trade-off model, the financing hierarchy theory does assume neither an optimal debt nor an optimal level of cash holdings for the company (Myers 1984; Myers and Majluf ...presence ... See full document

... adopted by managers in making dividend payout decisions. It details the amount of cash to be distributed to the shareholders and what is to be retained by the bank for further in- ...amount of ... See full document

... use of inductive qualitative data from consumers’ focus groups and key industry experts interviews (more associated with the interpretive paradigm) with deductive quantitative survey data (in a second ...model ... See full document

... between firms’ non-observable individual effects and debt ...competitiveness of the ...structure determinants, the most appropriate way to evaluate is by using a panel model of random ... See full document

... core of every ...one of the most important issues to deal with. The main objective of the present study is to find the key determinants that open the door to user satisfaction and ...assess ... See full document

... selection of the sample should be the first step when estimating firm’s probability of default once it can cause classification and estimation ...manufacture of Food Products (NACE, Division 10) and ... See full document

... explanation of the research purpose and relevance was then sent to Mozambican public, private and NGO ...pages of Mozambique, official government websites and persons working in this ...explanation ... See full document

... reinforcement of trust and cohesion and reputation, which are all essential characteristics that were later transposed to the international area of the ...concentration of highly specialised small ... See full document

... variability of reported profits by multi-segment ...estimation of the empirical model evidenced a negative relationship between both, abnormal profitability and industry concentration, with a higher ... See full document

... main determinants of exports and research and development (R&D) expenses of small and medium enterprises (SME) and large companies operating in Portugal during the period 2004- ...sample ... See full document

... deterioration of public infrastructure and the need to renew them in order to provide economic opportunities to grow ...both by developed and in developing nations. These authors state that one of ... See full document

... structure of interest rates is not flat, the expected value of tax benefits depends on the maturity of ...sloping, firms increase their value by increasing the amount of ... See full document

... impact of customers’ perception of e- commerce security, and national environmental factors on their acceptance of Internet banking in Malaysia and ...acceptance of Internet banking (Straub ... See full document

... degree of coordination over their foreign marketing by operating foreign based sales offices or ...form of obtaining the most control on international marketing strategy and leads to deeper levels ... See full document

... course of IS research is the investigation of user ...dimensions of use and user satisfaction (DeLone & McLean, ...after by the same authors and showed a new external construct: “Service ... See full document

... percent of the variance in usage intention, which is a substantial improvement over any of the eight original models used to build ...technologies adoption, and then it will be used on this ...direct ... See full document

... goal of this research article is to understand the factors that influence CAATs (Computer-assisted Audit Tools) adoption, its usage and the possible link between CAATs’ usage and potential individual ...use ... See full document