Top PDF Development of Management Quality Assessment Methodology in the Public Sector: Problems and Contradictions

Development of Management Quality Assessment Methodology in the Public Sector: Problems and Contradictions

Development of Management Quality Assessment Methodology in the Public Sector: Problems and Contradictions

he development management quality assessment methodology in the public sector is relevant scientiic and practical problem of economic research. he utilization of the results of the assessment on the basis of the authors’ methodology allows us to rate the public sector organizations, to justify decisions on the reorganization and privatization, and to monitor changes in the level of the management quality of the public sector organizations. he study determined the place of the quality of the control processes of the public sector organization in the system ofQuality of public administration — the efective operation of the public sector organization,” the contradictions associated with the assessment of management quality are revealed, the conditions for efective functioning of the public sector organizations are proved, a mechanism of comprehensive assessment and algorithm for constructing and evaluating the control models of management quality are developed, the criteria for assessing the management quality in the public sector organizations, including economic, budgetary, social and public, informational, innovation and institutional criteria are empirically grounded. By utilizing the proposed algorithm, the assessment model of quality management in the public sector organizations, including the inancial, economic, social, innovation, informational and institutional indicators is developed. For each indicator of quality management, the coeicients of importance in the management quality assessment model, as well as comprehensive and partial evaluation indicators are determined on the basis of the expert evaluations. he main conclusion of the article is that management quality assessment for the public sector organizations should be based not only on the indicators achieved in the dynamics and utilized for analyzing the efectiveness of management, but also should take into account the reference levels for the values of these parameters.
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Development and strengthening of human resources management in the health sector

Development and strengthening of human resources management in the health sector

 Organizational changes. Nearly all the countries are promoting organizational changes to deliver integrated quality care to the population and to overcome the management rigidities that alter the conditions affecting the staff performance. Several countries in the Region have introduced significant changes in their models of care, with participatory management modalities in the services, commitments between management and staff, self-managed services, the adoption of managed care modalities, the outsourcing of services to provider cooperatives or third parties, and the expansion of private financing institutions (prepaid plans). Given this gamut of changes, a number of questions must be asked: What impact do these changes have on individual performance and on care to the population? What do they imply for human resources management? Do they foster improvements in quality and productivity? How do they affect working conditions? And, do they incorporate the experiences of other service providers? 2.2 Principal Problems in Human Resources Management
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Digital transformation and knowledge management in the public sector

Digital transformation and knowledge management in the public sector

Abstract: Digitizing public services is, at the moment, an essential necessity for numerous governments around the world. An improved government through digitization will not only have a growing effect on businesses, but it will also be able to intensify citizen engagement and push for economic growth. During the last 10 years more countries have progressively begun to provide digital services to their citizens. Therefore, in order to address this development, the purpose of this paper is to analyze the evolution of the digital government literature in order to describe the aspects of digital transformation in the public sector and how it is related to knowledge management. In this study the methodology is quantitative and it is based on a review and a survey made with the main goal being the estimation from several collected data on how the digital transformation process in the Public Administration takes place and what its relationship is with knowledge management. The review study is based on articles found on Scopus database and it addresses the role that digital government research plays in the theory and practice of knowledge management. In the survey study, 54 employees working for the services of the two governmental areas of the Portuguese Ministry of the Environment were surveyed. The results show that the research on the theme is still at an exploratory stage due to the lack of studies relating digital government to knowledge management effectiveness in the public sector. The results also show that the success of digital government seems to be related with the quality of the organizations’ knowledge management, complementing each other for significant improvements in the public sector. In terms of originality, this study aims to contribute and stimulate data-driven discussions regarding the impacts of the digital transformation in the public sector and their relation with the implementation of knowledge management practices. The results offer insights into future research needs.
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Organic Farming in Portugal

Organic Farming in Portugal

About the Organic Action Plan, just before the EOAP in 2004 was launched, a Portuguese organic action plan was created, by a join contribution of government and organic agents. But, it was never put in practices. Nevertheless, Organic action plan contributions are recognized by experts, like strategic planning, a definition of relevant targets, policy mix. A workforce, with organic organizations and government staff was created to draw a future national organic action plan. Other support measures a lso affect the organic sector and bring important contributions to sector’s development. “Organic Conversion Information Service” and “Setting up young farmers” brought important contributions. Farmers could access to information services through DGARD services or for more specific knowledge going to organic organizations. “Setting up young farmers” (includes a training program and a special line of credit for famers until their 40 years old) is more an indirect measure, youngsters are in general more educated, willing to change, market oriented, have more ideas and different perspectives about the world and the environment. However, according to some, in this is training program there is a lack of courses associated with organic farming.
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Rev. LatinoAm. Enfermagem  vol.22 número5

Rev. LatinoAm. Enfermagem vol.22 número5

Objective: this research aimed to understand the motivation for reporting adverse events from the perspective of nursing staff in the work environment. Method: qualitative study that used the phenomenology of Alfred Schutz for reference, which offers a systematic approach to understand the social aspects of human action. Data were collected by open interviews with 17 nurses and 14 technicians/assistant nurses in a university hospital. Results: motivation was revealed through six categories: all types of occurrences must be reported; the incident report is an auxiliary instrument to health care provision management; the culture of punishment in transition; nurses as the agents responsible for voluntary reporting; sharing problems with higher management and achieving quality in the work process. Discussion: it was unveiled that, when reporting adverse events, team members perceived themselves to be in a collaborative relationship with the institution and trusted that they would receive administrative support and professional security, which encouraged them to continue reporting. Reporting allows health care professionals to share responsibilities with managers and encourages corrective actions. Final considerations: the study revealed the nursing staff’s motivation for adverse event reporting, contributing to reflections on institutional policies aimed at patient safety in health care.
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Electronic Government In Democratic Public Service In One Door Integrated Permit Handling Services Agency In The City Of Samarinda

Electronic Government In Democratic Public Service In One Door Integrated Permit Handling Services Agency In The City Of Samarinda

Development of information technologies and communication in a public sector have to pay more attention to the complexity in its implementation rather than focusing on best practice and strategies which are universal to prescribe how successfully applied Electronic Government program. As a result of advanced civilization for conducting residents of the state of being high-profile figures in the service in the era of democracy. Due to existence of interaction in the form of consultations will find a pattern, approaches such as what is appropriate to the needs of the community in exercising the functions of participation to the state. Based on the results of research on public services in the context of democratic consultation. Look about how the process of consultation with citizens. At the end result appears that the consultants who holds the project activities which implement electronic government that coupled with the community members who said that if the process of consultation having no democratic value. Certainly, it is negative in the development of democracy in the region licensing office, where community involvement not be used as reference to build an understanding together in achieving common interests in accordance with the concept of new public service. Criticism of the statement above , delivered by George (2002) that the failure of the process of the interaction between citizens with the government is located on the level of bureaucracy that is not acceptable to open direct communication. Given only communication with the use of symbols and an intermediary. Statement above supported by Robbins (2005) that stiff of a bureaucracy that has become part the past, of communications for interaction are the dominant choice for in the success of a form of service. All stiffness will perish along
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The comparison of the structure and microhardness of the tool steel C90 and HS 6-5-2 remelted with the electric arc

The comparison of the structure and microhardness of the tool steel C90 and HS 6-5-2 remelted with the electric arc

The samples were remelted on the surface with the electric arc with the use of the FALTIG 315AC/DC apparatus. The single remelting was applied. The treatment parameters were used: amperage of the electric arc I = 100 A, speed of the electrode movement v=200 mm/min. As the plasma formative gas, the argon was used. The treatment has been conducted at the depart- ment of Foundry and Welding of Rzeszow University of Tech- nology. After the remelting, there has been the conventional tempering done 1x1 hour in a temperature of 200°C for the steel C90 and 2x2 hours in the temperature of 560 °C for the steel HS 6- 5-2. Parameters of tempering (temperature, time and multiplicity) of the tested steels were selected according to the standard PN-EN ISO 4957:2002U. The microhardeness measurements were made with the Hanemanna objective mph 100. The load used was 0,064 N, the operating time of the load was 10 s. Metallographic tests were conducted on the optical microscope - Neophot 2 and Tesla BS-340 electronic scanning microscope.
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The Existence Of Leading Islands Securing And The Border Areas Unitary State Of Indonesia An Analysis In Law Perspective

The Existence Of Leading Islands Securing And The Border Areas Unitary State Of Indonesia An Analysis In Law Perspective

Based on the objectives to be achieved and problems that have been formulated, the method used is juridical- sociological. The juridical approach is intended to explore and study the legislation as a basis for a research, while the sociological approach is intended to explore the factors and impacts incurred from the occurrence of border-area dispute and solution by the government. The specifications of this research are normative law called also as doctrinal research. A site was chosen by researcher to conduct a research is a government agency that includes the Navy (Department of Hydro-Oceanographic) related to the sea boundaries of the Republic of Indonesia and neighboring countries, local governments, especially in the leading islands border to the Republic of Indonesia related to culture, security, politics and thinking about the area/island they occupy, as a part of the Unitary of the Republic of Indonesia. The population is all research objects to be researched. In this research, the population is Navy and the relevant agencies involved in the security of sea area. The samples were chosen to be a material of research is the bearer of the security function in marine areas through the random system and interviews with relevant parties, such as Bakorkamla and community.
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An Analysis Of The Difference In Gender Level Of Cassava Production And Access To Land In Abia State Nigeria

An Analysis Of The Difference In Gender Level Of Cassava Production And Access To Land In Abia State Nigeria

Women also provide most of the labour for harvesting and post-harvest activities (FAO, 1996). Cassava is important, not only as a food crop but even more as a major source of income for rural households (Davies et al., 2008). As a cash crop, cassava generates cash income for the largest number of households in comparison with other staples. However the sustainability of this staple crop depends on the enormous availability of land for its cultivation. Land is the foundation of all human, social and economic activities that lie at the heart of social, political, or economic life of most nations especially African nations. Land is recognized as a primary source of wealth, social status and power, the basis for shelter, food, and economic activities and significantly provides employment opportunities in the rural areas. Land is fundamental to agriculture, yet the different challenges women face in accessing them are rarely fully addressed. For women, it is often particularly difficult to access, own or control land due to legal or cultural restrictions ( Emeasoba, 2012). This problem is widespread; women hold title to approximately two percent of land globally and are frequently denied the right to inherit property (World Bank, 2005). The wealth obtainable from cassava production, processing and marketing as a result of gender inequality remains under serious threat if nothing is done to improve the operating environmental and socio- economic conditions of the farmers in terms of asset holding, welfare and credit availability. The broad objective of the study is to analyze male and female access to land for cassava production in Abia state and specifically to describe the socio-economic characteristics of the respondents and the difference in quantity of cassava produced by both male and female respondents.
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The Impact of the Expansion of the Bolsa Familia Program on the Time Allocation of Youths And Their Parents Lia Chitolina Miguel Nathan Foguel Naercio Menezes-Filho

The Impact of the Expansion of the Bolsa Familia Program on the Time Allocation of Youths And Their Parents Lia Chitolina Miguel Nathan Foguel Naercio Menezes-Filho

This paper evaluates the impact of the 2007 expansion of the Bolsa Família program to families with youths aged 16 to 17 years (entitled Benefício Variável Jovem) on the time allocation of youths and on the labor supply of their parents. A differences-in-differences intention to treat estimator was used to compare households among the poorest 20 per cent with 16 years old youths with households in the same income bracket with 15 years old adolescents before and after the expansion. The results show that granting the benefit had a positive and significant impact on school attendance, helping bridge 25% of the gap in school attendance between rich and poor households, and on the decision of young people to study and work at the same time. The effects on school attendance were stronger for males and when the child was the youngest in the household. No impacts were found on the parents ’ labor supply.
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Analysis of quality and cost of FeSiMg treatment master alloy vs. cored wire in production of ductile cast iron

Analysis of quality and cost of FeSiMg treatment master alloy vs. cored wire in production of ductile cast iron

Another important aspect of this nodularising treatment is without any doubt the very encouraging cost of the nodulariser, and therefore the aim of this study has been an assessment of the cost of the FeSiMg5% as compared with the nodularisers used in the form of cored wire.

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Human Capital and the Recent Fall of Earnings Inequality in Brazil

Human Capital and the Recent Fall of Earnings Inequality in Brazil

This paper evaluates the factors that have contributed to the decline in earnings inequality in Brazil, for the first time in decades, by means of a flexible decomposition technique and counterfactual exercises. The variance of (log) earnings declined by about a quarter between 1995 and 2009. We find that, until the end of the 1990s, most of the fall happened within education and age groups, with very little role for our observable measures of skill. But, in the new century, the between-groups component also contributed significantly to the fall in inequality, mostly through the fall in the education wage differentials. Returns to experience have also declined, especially among the less skilled workers. We find that the education composition of the workforce also contributed
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Legacies from Nurturers in Tourism; Inspiring People for Communities

Legacies from Nurturers in Tourism; Inspiring People for Communities

in tourism must evaluate alternative choices in bu- siness that do not compromise established shared values, beliefs and practices. At the heart of this model, where nurturers can encourage other com- munity residents to move forward with any plans is the learning of new ways of being, doing, eva- luating and reviewing choices (Moscardo, 2003). The relationship can be seen as describing a con- tinuum (or something like this is needed to set it up) At one end of a continuum is a focus on suc- cessful outcomes of shared action. In this example a business management focus that contributes in equal shares to the majority of stakeholders’ be- nefit. At the opposite end, or start point, are the pre-existing skills and attributes required of stakeholders. These skills are predicated on the capacity to learn from others, the ability to analyse and synthesise for decision support, the ability to understand co-operation through networks, part- nerships, collaboration and a grasp of the need to interpret governance and policies into appro- priate plans for the health and wellbeing of the destination. The continuum model also creates a repository of new knowledge to be shared between partners and between destinations.
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Study In Some Quality Attribute Of Meat

Study In Some Quality Attribute Of Meat

Cooking Loss Determination: The cooking loss was determined according to (AMSA, 1995). Meat samples were thawed at 5 o C for 24 hr. then cut into samples of equal dimensions and weighed Samples were cooked in plastic bags in a water bath at 80 o C for 90 min., cooled in running tap water for 20 min., then dried from fluids and reweighed. The cooking loss % was also determined by oven. Frozen samples randomly selected were used for determining cooking losses and thawed for 24 hours in 4 o C refrigerator. Two fingers from each treatment were weighed separately and rapped by aluminum foil, then cooked by oven at 160 o C for 25-30min. Samples allowed to cooling at room temperature, then _______________________
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DEVELOPMENT POLICY AND INVESTMENT PROJECTS ASSESSMENT IN THE SECTOR OF SME IN SERBIA

DEVELOPMENT POLICY AND INVESTMENT PROJECTS ASSESSMENT IN THE SECTOR OF SME IN SERBIA

The sector of small enterprises makes numerous mistakes when creating financial plans. Enterprises don't understand basic parameters of revenues, especially which leverage points manage revenues, and revenues, themselves, are set on a too optimistic level. The time necessary to create revenues is also underestimated. In projections, many significant cost items are underestimated, and some costs are overlooked, which, inevitably, leads to liquidity problems. Needed cash funds are not acquired quickly, so the consequence is a negative cash flow, and for small enterprises, positive cash flow represents success, and all the rest will later [16]. Finally, we must say that the entire observation in this paper should be seen and multi disciplinary, because it will also observe a true picture of the economy of a country, in this case the Republic of Serbia [17]. In addition the company can operate with respect to internal control mechanisms, as well as taking into account the different methods of monitoring data in accounting [18], [19], [20], [21].
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Provisional agenda item 23: Pan American Health University

Provisional agenda item 23: Pan American Health University

The development and diffusion of knowledge about public administration and tile complexity of the problems engendered by the development of Latin American countries have made it necessar[r]

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Cities and social equity: inequality, territory and urban form: detailed report

Cities and social equity: inequality, territory and urban form: detailed report

Urban sprawl in São Paulo has also been fostered by the desire of wealthier residents to move away from the centre in order to escape real or imagined urban problems – crime, traffic congestion, informality, etc. Gated residential communities in the periphery of the city are the favoured destination because they offer peace and security in an idyllic and less urbanised environment. Alphaville is one of these communities. Developed and managed by a building company who purchased empty rural areas on the outskirts of the city in the 1970s, it rapidly grew into an independent and autarkic development following the enhancement of its connection to the city via the Castelo Branco Highway, which provided fast easy access to downtown São Paulo. It now comprises of 33 gated areas, with more than 20,000 residences, 2,300 businesses, 11 schools and 5 hospitals. Its attractiveness for São Paulo residents stems from the opportunity it offers to trade the stresses of inner city living for the tranquillity of country life, albeit with state of the art infrastructure and services – most of the development have sport clubs, golf courses and cultural facilities. The problems that such a pattern of urban development pose for the overall health of a city are clear: the break-off and isolation in privately managed enclaves of the wealthiest section of the city’s population will have serious consequences in terms of the loss of tax receipts, the intensification of the feelings of relative deprivation from the excluded, the increased dependence on cars and helicopters as well as the dispersion of the city into the surrounding countryside.
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198719911 :: Brapci ::

198719911 :: Brapci ::

Online information retrieval in the Public Library: staft. selection and development for quality service.[r]

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Methodology of environmental risk assessment management

Methodology of environmental risk assessment management

The second concept of the methodology of environmental risk as- sessment is based on the so-called Canadian model-concept. The as- sessment of ecological risk includes risk arising from natural events (flo- ods, extreme weather conditions, etc.), technological processes and pro- ducts, agents (chemical, biological, radiological, etc.) and industrial acti- vities that may pose threats to ecosystems, flora, fauna and humans. This model-concept gives a three-phase assessment where the asses- sor tries to determine whether a specific place may be subject to asses- sment, to characterize the level of risk and to confirm or refute the fin- dings of the first phase, collecting information and corrective measures, or to establish basic requirements for environment protection.
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