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[PDF] Top 20 An empirical study to determine the critical success factors on customer retention: A case study of Iranian banking sector

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An empirical study to determine the critical success factors on customer retention: A case study of Iranian banking sector

An empirical study to determine the critical success factors on customer retention: A case study of Iranian banking sector

... is the sample size, p =1 − q represents the probability, z α / 2 is CDF of normal distribution and finally ε is the error ...our study we assume p = 0 . 5 , z α / 2 = 1 . 96 and e=0.99, ... See full document

12

An empirical study for measuring the success index of banking industry

An empirical study for measuring the success index of banking industry

... amount of receivable accounts and it seems that the bank cannot settle a significant portion of this item of current ...but to write down a big portion of this item and this ... See full document

12

Critical success factors for big data adoption in the virtual retail: Magazine Luiza case study

Critical success factors for big data adoption in the virtual retail: Magazine Luiza case study

... adoption of previous data analysis systems, such as BI systems? As virtual retail is one of the main users of Big Data in the country (International Data Corporation [IDC], 2014; E-Bit, ... See full document

15

Critical success factors for Big Data adoption in the virtual retail: Magazine Luiza case study

Critical success factors for Big Data adoption in the virtual retail: Magazine Luiza case study

... adoption of previous data analysis systems, such as BI systems? As virtual retail is one of the main users of Big Data in the country (International Data Corporation [IDC], 2014; E-Bit, ... See full document

15

The Influence Of CSR Awareness On Consumer Purchase Decision Of A Telecommunication Network In Ghana A Case Of La Nkwantanag Madina Municipality

The Influence Of CSR Awareness On Consumer Purchase Decision Of A Telecommunication Network In Ghana A Case Of La Nkwantanag Madina Municipality

... investigated the effect of associated CSR practices on consumers and presented similar ...findings. The CSR activities mentioned in the research are, for instance, environmental ... See full document

9

On the critical success factors for B2B e-marketplace

On the critical success factors for B2B e-marketplace

... development of technology and influences on decisions of implementing EC (Zhai, 2010; Zhai, 2011; Jianyuan & Chunjuan, ...rates of implementation and execution of electronic systems ... See full document

10

THE ANALYSIS OF LOCALIZED COMPETITION AMONG ORGANIZATIONS AND A RESEARCH IN BANKING SECTOR

THE ANALYSIS OF LOCALIZED COMPETITION AMONG ORGANIZATIONS AND A RESEARCH IN BANKING SECTOR

... that the introduction of new market restructuring initiatives, such as local loop unbundling, requires a larger involvement by regulators, particularly in the early stages, rather than just a ... See full document

10

An investigation on loyalty formation model in e-banking customers: A case study of banking industry

An investigation on loyalty formation model in e-banking customers: A case study of banking industry

... level of some one’s confidence in another party’s competence and his/her performance based on predictable ethical principles (Errol et ...is the rate of customers’ trust in online transactions ... See full document

10

Rev. bras. gest. neg.  vol.18 número61

Rev. bras. gest. neg. vol.18 número61

... one of the cornerstones of Malaysian’s engine of economic ...SMEs to grow with the intention to realize its vision to be one of the high income ... See full document

22

A study on the effect of different factors on profitability of banking system

A study on the effect of different factors on profitability of banking system

... database on bank regulation (Beck et ...countries to evaluate the relationship between specific regulatory and supervisory practices and banking-sector, development and ...efficiency. ... See full document

6

An exploration study on factors influencing on market orientation: A case study of tourism industry

An exploration study on factors influencing on market orientation: A case study of tourism industry

... During the past two decades, tourism industry has become popular among many researchers in developing ...able to attract substantial amount of investment to some areas where many investors are ... See full document

4

A study on effects of knowledge management on the success of customer relationship management

A study on effects of knowledge management on the success of customer relationship management

... studied the link between automated service quality, customer satisfaction and behavioral intentions with CRM performance indexing approach through empirical evidence from Indian banking ... See full document

6

An empirical study on market timing theory: A case study of Tehran Stock Exchange

An empirical study on market timing theory: A case study of Tehran Stock Exchange

... One of the most important issues in financing corporate is to find appropriate method to make a wise selection between getting loans and increasing the number of ...methods. ... See full document

6

How to determine the patent profile of a drug: a case study of Efavirenz.

How to determine the patent profile of a drug: a case study of Efavirenz.

... busca on-line, que vai abranger uma diversi- dade muito maior de documentos de patentes, esta pode ser realizada através de bancos de dados comerciais ou bases de dados ... See full document

4

E-learning success determinants: Brazilian empirical study

E-learning success determinants: Brazilian empirical study

... 3 To date, several studies have used the original version of the classic model, the DeLone & McLean (D&M) IS Success Model (DeLone & McLean, 1992, 2003) to ... See full document

38

An investigation on how TQM influences employee performance: A case study of banking industry

An investigation on how TQM influences employee performance: A case study of banking industry

... investigated the role of individual differences in employee adoption of TQM ...consideration of individual differences in order to apply TQM and other forms of organizational ... See full document

6

Developing a Conceptual Framework for Simulation Analysis in a Supply Chain Based on Common Platform (SCBCP)

Developing a Conceptual Framework for Simulation Analysis in a Supply Chain Based on Common Platform (SCBCP)

... needs to be assessed. Based on researches developed in a supply chain environment, some critical success factors and performance metrics are ...survey on different performance  ... See full document

22

A Test of Transactional and Transformational Leadership Behaviour of Salesman on Customer Relationship Marketing Behaviour: A Study of the Indian Banking Sector

A Test of Transactional and Transformational Leadership Behaviour of Salesman on Customer Relationship Marketing Behaviour: A Study of the Indian Banking Sector

... for the study suffers from many constraints. The selection of banks, salesperson as well as customers depended on their willingness to participate and their convenience ... See full document

8

A experiência do cliente nos serviços financeiros: O caso da banca portuguesa

A experiência do cliente nos serviços financeiros: O caso da banca portuguesa

... Klaus et al., (2013) An Empirical Study of Customer Experience Sharma e Chaubey (2014) Measuring customer experience Garg et al., (2014) Dimensões -Experiência no produtos [r] ... See full document

109

Modeling and Analysis of Queuing Systems in Banks A case study of Ghana Commercial Bank Ltd. Kumasi Main Branch

Modeling and Analysis of Queuing Systems in Banks A case study of Ghana Commercial Bank Ltd. Kumasi Main Branch

... sight of many banks in Ghana. The obvious implication of customers waiting in long and winding queues could result to prolonged discomfort and economic cost to them; however increasing ... See full document

4

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