[PDF] Top 20 Enterprise resource planning adoption and satisfaction determinants

... user’s satisfaction (Lowry, Karuga, & Richardson, ...system and information quality indirectly affect individual and organisational impact through the reciprocally independent dimensions of use ... See full document

... explain and pre- dict the behaviours of organization's individuals in a specific ...Fishbein and Ajzen (1975), TRA identifies two major factors that explain behavioural intentions: “Attitude” and ... See full document

... loading and average variance extracted ...1998) and variances above ...TMP3 and RS2) which have factorial loading below ...(Fornell and Larcker, ... See full document

... (2012) and Strong and Volkoff (2010) pointed out that an important avenue for IS literature is to understand how a commercial-packaged software value can be assessed through academic ...SAGE, and ... See full document

... owners and each of the employees, as well as observation at the firm's ...owner’s and employees’ culture ...employees’ satisfaction and affective ...broad and detailed information ... See full document

... efficiency, and learning at all levels of ...IS adoption and effective leadership is the means by which the culture is created and managed (Talet and Al-Wahaishi, ...attitudes ... See full document

... SME and has not addressed until ...addressed and covered within any information system in SMEs are ...detection and determination of what features exactly could be matched with SME’s ...ERP ... See full document

... understanding and companionship are key factors in the decision and implementation of a CRM ...view and efficiently communicate the importance that adopting CRM can have in the entire organization ... See full document

... academic and practitioner ...organisation and an important element of online shopping (Burke 1999; Pulliam 1999; Klein 1998; Hoffman and Novak ...attracting and retaining customers (Lee ... See full document

... termos Enterprise Application Integration (EAI) ou ao Workflow Management - Business Process Management (BPM) (Cummins, 2002; Gold-Bernstein e Ruh, 2005), que têm pontos em comum e que são, por vezes, ... See full document

... intended and also, it is pertinent to analyze the implementation of an ERP into a public company, considering that there is a tendency to repeat in other government ...process and that information ... See full document

... hypotheses and reported that five out of the six hypotheses had significant, positive associations including the constructs of System Quality, Service Quality, Individual Impact, Workgroup Impact, and ... See full document

... Este trabalho tem como objetivo principal a avaliação do desempenho do serviço de rastreamento de objetos e os benefícios do Enterprise Resource Planning (ERP) da Empresa Brasileira de Correios e ... See full document

... Enterprise resource planning (ERP) systems, such as systems applications products (SAP), have become widely used in last years, especially in large ...companies and in accounting management, ... See full document

... para Enterprise Resource Planning), formam um conjunto de aplicações que per- mite às empresas automatizar e integrar substancial parcela de seus processos, envol- vendo finanças, controles, ... See full document

... – Enterprise Resourse Planning como alternativa para maximizar os resultados das organizações têm se tornado uma prática em várias empresas no mundo, chegando às empresas brasileiras a partir de meados da ... See full document

... Customer Satisfaction evaluation model based on the ECSI ...hypotheses and assumptions in the study, was made a division in the ...quantify and explain the occurrence of a dichotomous ...univariate ... See full document

... uncertainties and fac- tors of semantic ambiguity during the process of infor- mation collection of product ...31 and Wai et ...logic and are frequently used in uncer- tainties or inaccurate ... See full document

... Technology and that the effect is stronger for older and less experienced ...use and on use ...conditions, and experienced users are less dependent on ...expectancy and facilitating ... See full document

... systems and companies that use ERP products - Enterprise Resource Planning, with proprietary code based the Progress language, can follow, as guidelines, the techniques of modularity ... See full document