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[PDF] Top 20 Loyalty in Business Banking

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Loyalty in Business Banking

Loyalty in Business Banking

... stored in memory and transformed into meaning based on stored ...stored in memory that range from holistic general impressions to very elaborate evaluations of objects, and these meanings are proposed to be ... See full document

187

Determinants of Loyalty in Business Banking

Determinants of Loyalty in Business Banking

... overtime. In fact a bigger percentage of respondents in our sample have been working with the main bank for many ...found in the relation between BSQ and and Image with a total effect of 0,92 , ... See full document

28

Investigating the determinants of E-banking loyalty for large business customers: two empirical models

Investigating the determinants of E-banking loyalty for large business customers: two empirical models

... companies in Portugal, mailed the questionnaire and received 72 valid ...companies in Portugal. In our sample work, 60% of the companies have more than 250 employees while 80% have over 50 million ... See full document

5

Business clients´segmentation based on activity : a banking approach

Business clients´segmentation based on activity : a banking approach

... topics in banking these days is how to use all the data retrieved from transactions and demographic information from customers’ life-cycle (Railienė, ...data, in order to know their customers better, ... See full document

49

An investigation on loyalty formation model in e-banking customers: A case study of banking industry

An investigation on loyalty formation model in e-banking customers: A case study of banking industry

... transaction. In addition, the received performance is explained as customer’s perceptions on how a particular product or service fulfills customer’s ...with loyalty, and this impact also occurs in ... See full document

10

Tourist satisfaction and loyalty in the hotel business: An application to the island of São Miguel, Azores

Tourist satisfaction and loyalty in the hotel business: An application to the island of São Miguel, Azores

... consumer loyalty (Hallowell, 1996). In addition, Bloemer and Ruyter (1998) concluded that quality of service is directly or indirectly related to loyalty via satisfaction and the latter has a direct ... See full document

8

The importance of perceived service quality in banking loyalty for large business customers

The importance of perceived service quality in banking loyalty for large business customers

... e) Reliability. In many investigations, reliability was an important construct to determine perceived service quality. Parasuraman, Zeithaml and Berry (1985) defined reliability as the company’s ability to perform ... See full document

14

Banking Efficiency in a Small Insular Economy: the impact of banking liberalization in Cape Verde.

Banking Efficiency in a Small Insular Economy: the impact of banking liberalization in Cape Verde.

... banks in 29 sub-Saharan African countries (including Cape Verde) in the period 2000 to ...consisted in the estimation of the cost and profit stochastic frontiers, and the second involved a separate ... See full document

25

UNDERSTANDING THE RELATIONSHIPS OF PROGRAM SATISFACTION, PROGRAM LOYALTY AND STORE LOYALTY AMONG CARDHOLDERS OF LOYALTY PROGRAMS

UNDERSTANDING THE RELATIONSHIPS OF PROGRAM SATISFACTION, PROGRAM LOYALTY AND STORE LOYALTY AMONG CARDHOLDERS OF LOYALTY PROGRAMS

... establishments in Malaysia are located in the Klang Valley (Euromonitor International (Asia) ...women in the sample was set at ...retail loyalty program than any other price reduction methods ... See full document

21

The effect of perceived benefits, trust, quality, brand awareness/associations and brand loyalty on internet banking brand equity

The effect of perceived benefits, trust, quality, brand awareness/associations and brand loyalty on internet banking brand equity

... In their seminal work, Ambler 14 presents trust as an affective (not a cognitive), analytical construct, which can even be a proxy for brand equity. Similarly, Rousseau et al. 15 (p.395) define trust as a ... See full document

20

The Costs of Loyalty. On Loyalty Rewards and Consumer Welfare

The Costs of Loyalty. On Loyalty Rewards and Consumer Welfare

... podem bloquear os consumidores, mas também permi- tem que os vendedores obtenham informações sobre seus clientes. Esta informação é crítica para os vende- dores, porque permite segmentar o mercado e segmen- tar promoções ... See full document

39

Choice criteria in retail banking

Choice criteria in retail banking

... although in many cases too much choice may first appear appealing, it can lead to increased frustration when an actual decision has to be made, and hence motivation to finalize the purchase could be negatively ... See full document

59

Corporate banking credit in Brazil.

Corporate banking credit in Brazil.

... Essa melhora, por sua vez, esteve associada, em última instância, a determi- nantes de ordem externa, especialmente à emergência de uma nova fase de abun- dância de fluxos de capitais para os países emergentes e de baixa ... See full document

19

The cultural determinants of international business loyalty: a case study of Japanese and Portuguese firms

The cultural determinants of international business loyalty: a case study of Japanese and Portuguese firms

... working in to ensure that it endures ...commitment, in buyer-seller relationships, as “the desire to continue the relationship and to work to ensure its ...stake in the relationship and demonstrates ... See full document

29

COMPETITION IN ROMANIAN BANKING SECTOR

COMPETITION IN ROMANIAN BANKING SECTOR

... the banking sector, the analysis of the competition of banking sectors in transition countries from Central and Eastern European countries has received much ...consideration. In our study we ... See full document

6

Business intelligence in banking: a literature analysis from 2002 to 2013 using text mining and latent Dirichlet allocation

Business intelligence in banking: a literature analysis from 2002 to 2013 using text mining and latent Dirichlet allocation

... mentioned in the abstract, and even that some authors select keywords that they would like to be associated with their ...included in the present work through the usage of a spe- cific domain dictionary, ... See full document

33

Size and profitability in  cooperative banking

Size and profitability in cooperative banking

... competition. In turn, the average wage has a negative effect on ROA, confirming the hypothesis that the caixas that pay higher wages make it not to hire better workers, but because they are run less ...the ... See full document

26

Banking technology to scale microfinance: the case of correspondent banking in Brazil

Banking technology to scale microfinance: the case of correspondent banking in Brazil

... integrators. In this model, the bank will typically take on strategic activities, such as selecting and hiring the CB points, but will delegate all the logistics related to installing equipment, training the ... See full document

17

Deferred tax assets in portuguese banking

Deferred tax assets in portuguese banking

... important in the banking industry since it measures how well capitalized a firm is and how well it can absorb losses during recession times ...decrease in 2014, followed by a recovery in ... See full document

44

Banking competition in the Brazilian economy

Banking competition in the Brazilian economy

... competition in the Bra- zilian banking sector. The sample covers 62 banks in the period from July 1994 to Feb- ruary ...variables in the regression, the existence of seasonal components ... See full document

27

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