Make energy better - Citizens Advice

Check Read your meter or smart meter display regularly and check your bills to make sure you know how much energy you’re using and that you are paying the right amount.. Talk to your

Other information on Adviceguide which might help  Help with debt  Credit  Sample debt letters  Dealing with people you owe money to  How to sort out your mortgage problems

Step four - sort out your non-priority debts How you deal with your non-priority debts will depend on whether you have any money left over after dealing with your priority debts and

Switch your supplier When you’ve chosen a new supplier and tariff, follow these steps: 1 Contact the new supplier and tell them – they’ll set up the switch 2 Take a meter reading on

If you are buying from a trader then your rights will be the same as any other online store even if the goods are second hand, you will still have the right to: ● cancel the goods from

Different companies have different time-frames within which you can make a claim, but you will normally need to provide: ● Your name and address ● Name and address the item was sent

Energy Saving Tips Click here to download all the images • Offering a blend of advice, tips and tools, we’re here to help you cut your energy bills down to size: bit.ly/BESWCA2018

Grounds for complaint You may have grounds for complaint if your adviser did not do any one of these things: ■ tell you how your money would be invested and explain the risks involved