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1.

Strongly disagree (1)

2.

Disagree a little (2)

3.

Neither agree or disagree (3)

4.

Agree a little (4)

5.

Strongly agree (5) The Internet is a

convenient way

of shopping

o o o o o

The Internet is

often frustrating

o o o o o

Shopping over the Internet is a pleasant

experience

o o o o o

I'd rather have no human contact and buy

from home

o o o o o

I don't like being disturbed and/or distracted by others when shopping (store maids or even other customers)

o o o o o

I would rather buy at store than

wait for delivery

o o o o o

I like being surrounded by people when

shopping

o o o o o

I like to shop where people

know me

o o o o o

I prefer shopping with company (friends,

family...)

o o o o o

I like when store

maids help me

o o o o o

While shopping on the Internet, I miss the

experience of interacting with people

o o o o o

I like browsing for the social

experience

o o o o o

I am cautious in trying new

products

o o o o o

I enjoy exploring alternative

stores

o o o o o

Investigating new stores is generally a waste

of time

o o o o o

I like to try new products and

brands for fun

o o o o o

---

Q22 - Here are a number of characteristics that may or may not apply to you. For example, do you agree that you are someone who likes to spend time with others?

Please choose from 1 (Strongly disagree) and 5 (Strongly agree) in each statement to indicate the extent to which you agree or disagree with that statement.

I see myself as someone who...

1.

Strongly disagree

2.

Disagree a little

3.

Neither agree or disagree

4.

Agree a little

5.

Strongly agree is talkative

o o o o o

is reserved

o o o o o

is full of

energy

o o o o o

generates a lot of

enthusiasm

o o o o o

tends to be

quiet

o o o o o

has an assertive

personality

o o o o o

is sometimes

shy, inhibited

o o o o o

is outgoing,

sociable

o o o o o

2BFI scale scoring (“R” denotes reverse-scored items):

Extraversion: 1, 2R, 3, 4, 5R, 6, 7R, 8.

---

Q3 - In which state do you currently live in?

▼ Alabama (1) ... I do not reside in the United States (53)

Q4 - How big is the settlement where you live? Considering the population of the city

o

Less than 5k

o

5k - 40k

o

40k - 70k

o

70k - 100k

o

100k - 250k

o

200k - 500k

o

500k - 1M

o

More than 1M

Q5 - In which state did you spend most of your lockdown days?

▼ Alabama (1) ... I do not reside in the United States (53)

Q6 - How big is the settlement where you spent most of your lockdown days?

Considering the population of the city

o

Less than 5k

o

5k - 40k

o

40k - 70k

o

70k - 100k

o

100k - 250k

o

200k - 500k

o

500k - 1M

o

More than 1M

Q7 - Considering the state you spent most of your time during quarantine, how do you evaluate the strictness of your lockdown in these situations?

1. With no social restrictions

2. With some social restrictions only during critical days

3. Super strict, with no connections during several months

In your professional life

o o o

In your family meetings (family

that doesn't live with you)

o o o

In friends social events

o o o

Going out or going to

restaurants

o o o

Going to grocery stores

o o o

Going to do some retail

shopping

o o o

Traveling between US states

o o o

Traveling to other countries

o o o

---

Q8 - Considering these actual times after covid-19 lockdown, how do you position your consumer experience preferences?

Online Shopping In store shopping -10 -8 -6 -4 -2 0 2 4 6 8 10

Q9 - Gender

o

Male

o

Female

o

Non-binary / third gender

o

Prefer not to say Q10 - Age

________________________________________________________________

Q11 - Education

o

Less than high school

o

High school graduate or equivalent

o

Some college, no degree

o

College graduate

o

Postgraduate

Appendix B. Summary of Measurement Item

Appendix C. Loadings and Reliability Analysis

Appendix D. One-way ANOVA (Test 1)

Descriptives

N Mean Std.

Deviation Std.

Error

95% Confidence Interval for Mean

Minimum Maximum Lower

Bound Upper Bound

IPS1_1 0 44 1,66 0,888 0,134 1,39 1,93 1 5

1 98 1,96 0,785 0,079 1,80 2,12 1 5

Total 142 1,87 0,827 0,069 1,73 2,00 1 5

IPS1_2 0 44 3,09 1,217 0,183 2,72 3,46 1 5

1 98 3,71 1,210 0,122 3,47 3,96 1 5

Total 142 3,52 1,242 0,104 3,32 3,73 1 5

IPS1_3 0 44 2,11 0,868 0,131 1,85 2,38 1 4

1 98 2,02 0,786 0,079 1,86 2,18 1 5

Total 142 2,05 0,811 0,068 1,91 2,18 1 5

IPS1_4 0 44 3,27 1,208 0,182 2,91 3,64 1 5

1 98 3,54 1,177 0,119 3,30 3,78 1 5

Total 142 3,46 1,189 0,100 3,26 3,65 1 5

IPS1_5 0 44 3,20 1,153 0,174 2,85 3,56 1 5

1 98 3,60 1,216 0,123 3,36 3,85 1 5

Total 142 3,48 1,207 0,101 3,28 3,68 1 5

ANOVA

Sum of

Squares df Mean Square F Sig.

IPS1_1 Between Groups 2,735 1 2,735 4,085 0,045

Within Groups 93,723 140 0,669

Total 96,458 141

IPS1_2 Between Groups 11,800 1 11,800 8,034 0,005

Within Groups 205,636 140 1,469

Total 217,437 141

IPS1_3 Between Groups 0,264 1 0,264 0,400 0,528

Within Groups 92,391 140 0,660

Total 92,655 141

IPS1_4 Between Groups 2,182 1 2,182 1,550 0,215

Within Groups 197,064 140 1,408

Total 199,246 141

IPS1_5 Between Groups 4,798 1 4,798 3,348 0,069

Within Groups 200,639 140 1,433

Total 205,437 141

Appendix E. One-way ANOVA (Test 2)

Descriptives

N Mean Std.

Deviation Std.

Error

95% Confidence Interval for Mean

Minimum Maximum Lower Bound Upper Bound

IPS_composite 0 44 3,189 0,833 0,126 2,94 3,44 1 4,67

1 98 3,619 0,956 0,097 3,43 3,81 1 5,00

Total 142 3,485 0,938 0,079 3,33 3,64 1 5,00

ANOVA

Sum of

Squares df Mean Square F Sig.

IPS_composite Between Groups 5,606 1 5,606 6,621 0,011

Within Groups 118,533 140 0,847

Total 124,138 141

Appendix F. One-way ANOVA (Test 3)

Descriptives

N Mean Std.

Deviation Std.

Error

95% Confidence Interval for Mean

Minimum Maximum Lower Bound Upper

Bound

IPS8_6 0 44 1,59 5,559 0,838 -0,10 3,28 -10 10

1 98 1,60 6,332 0,640 0,33 2,87 -10 10

Total 142 1,60 6,083 0,511 0,59 2,61 -10 10

ANOVA

Sum of

Squares df Mean Square F Sig.

IPS8_6 Between Groups 0,004 1 0,004 0,000 0,992

Within Groups 5218,116 140 37,272

Total 5218,120 141

Appendix G. One-way ANOVA (Test 4)

Descriptives

N Mean Std.

Deviation Std.

Error

95% Confidence Interval for Mean

Minimum Maximum Lower Bound Upper

Bound

NSC 0 44 2,95 0,771 0,116 2,72 3,19 1,00 4,14

1 98 3,17 0,735 0,074 3,03 3,32 1,00 4,43

Total 142 3,11 0,751 0,063 2,98 3,23 1,00 4,43

ANOVA

Sum of Squares df Mean Square F Sig.

NSC Between Groups 1,494 1 1,494 2,684 0,104

Within Groups 77,942 140 0,557

Total 79,436 141

Appendix H. Mediation Analysis

Purpose of the mediation analysis: Examine whether purchase intentions in physical stores can be explained by the need for social connections. The SPSS macro developed by Hayes (2017) was used to test these effects.

Model : 4 Y : IPS8_6 X : SL_state M : NSC_agr Sample

Size: 142

***********************************************************************

***

OUTCOME VARIABLE:

NSC_agr

Model Summary

R R-sq MSE F df1 df2 p

,1372 ,0188 ,5567 2,6843 1,0000 140,0000 ,1036 Model

coeff se t p LLCI ULCI

constant 2,9545 ,1125 26,2661 ,0000 2,7322 3,1769 SL_state ,2218 ,1354 1,6384 ,1036 -,0459 ,4895

***********************************************************************

***

OUTCOME VARIABLE:

IPS8_6

Model Summary

R R-sq MSE F df1 df2 p

,4262 ,1816 30,7228 15,4227 2,0000 139,0000 ,0000 Model

coeff se t p LLCI ULCI

constant -8,7113 2,0345 -4,2818 ,0000 -12,7338 -4,6887 SL_state -,7624 1,0155 -,7508 ,4540 -2,7701 1,2453 NSC_agr 3,4869 ,6278 5,5539 ,0000 2,2456 4,7282

************** TOTAL, DIRECT, AND INDIRECT EFFECTS OF X ON Y **************

Total effect of X on Y

Effect se t p LLCI ULCI

,0111 1,1079 ,0100 ,9920 -2,1792 2,2015 Direct effect of X on Y

Effect se t p LLCI ULCI

-,7624 1,0155 -,7508 ,4540 -2,7701 1,2453 Indirect effect(s) of X on Y:

Effect BootSE BootLLCI BootULCI NSC_agr ,7735 ,4938 -,1641 1,7690

Appendix I. Moderation Analysis (Test 1)

Purpose of the moderation analysis: Examine if a moderator describes the level of changes between independent and dependent variables. The SPSS macro developed by Hayes (2017) was used to test these effects.

Model : 1 Y : IPS8_6 X : SL_state W : E_agg Sample Size: 142

**************************************************************************

OUTCOME VARIABLE:

IPS8_6

Model Summary

R R-sq MSE F df1 df2 p

,2837 ,0805 34,7682 4,0278 3,0000 138,0000 ,0088 Model

coeff se t p LLCI ULCI

constant 1,7093 ,8988 1,9018 ,0593 -,0679 3,4865 SL_state -,2468 1,0790 -,2287 ,8194 -2,3804 1,8868 E_agg 1,1894 1,3349 ,8910 ,3745 -1,4502 3,8290 Int_1 1,9318 1,6263 1,1878 ,2369 -1,2839 5,1476 Product terms key:

Int_1 : SL_state x E_agg

Test(s) of highest order unconditional interaction(s):

R2-chng F df1 df2 p

X*W ,0094 1,4110 1,0000 138,0000 ,2369 ---

Focal predict: SL_state (X) Mod var: E_agg (W)

Conditional effects of the focal predictor at values of the moderator(s):

E_agg Effect se t p LLCI ULCI

-,6547 -1,5115 1,4547 -1,0390 ,3006 -4,3879 1,3649 ,0000 -,2468 1,0790 -,2287 ,8194 -2,3804 1,8868 ,6547 1,0179 1,5747 ,6464 ,5191 -2,0958 4,1317

Appendix L. Moderation Analysis (Test 2)

Purpose of the moderation analysis: Examine if a moderator describes the level of changes between independent and dependent variables. The SPSS macro developed by Hayes (2017) was used to test these effects.

Model : 1 Y : NSC_agr X : SL_state W : E_agg Sample Size: 142

***********************************************************************

***

OUTCOME VARIABLE:

NSC_agr

Model Summary

R R-sq MSE F df1 df2 p

,4764 ,2269 ,4450 13,5038 3,0000 138,0000 ,0000 Model

coeff se t p LLCI ULCI

constant 1,6399 ,4750 3,4524 ,0007 ,7007 2,5791 SL_state -,2890 ,5870 -,4923 ,6233 -1,4496 ,8717 E_agg ,4277 ,1510 2,8319 ,0053 ,1291 ,7263 Int_1 ,1396 ,1840 ,7585 ,4495 -,2243 ,5034 Product terms key:

Int_1 : SL_state x E_agg

Test(s) of highest order unconditional interaction(s):

R2-chng F df1 df2 p

X*W ,0032 ,5753 1,0000 138,0000 ,4495 ---

Focal predict: SL_state (X) Mod var: E_agg (W)

Conditional effects of the focal predictor at values of the moderator(s):

E_agg Effect se t p LLCI ULCI

2,5187 ,0625 ,1646 ,3800 ,7045 -,2629 ,3880 3,1734 ,1539 ,1221 1,2608 ,2095 -,0875 ,3953 3,8281 ,2453 ,1782 1,3768 ,1708 -,1070 ,5975

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