MAP INDEX
ISM=Service Dealer • CCC=Car Care Center AP=Auto Pride • ASE=Auto Service ExpertsSERVICE DEALER
ITEMS MUST BE ORDERED THROUGH YOUR LOCAL WAREHOUSE DISTRIBUTOR
Customer Service Record Envelopes
• White with color logo; heavy card stock
• 50/Pkg. LINE CODE PART # DESCRIPTION COST
MAP CCC-5800 Car Care Center 24 Mo./24,000 Miles $17.01 MAP CCC-5800PL Car Care Center 36 Mo./36,000 Miles $17.01 MAP ASE-5800 Auto Service Experts 24 Mo./24,000 Miles $17.01 MAP ASE-5800PL Auto Service Experts 36 Mo./36,000 Miles $17.01
WARRANTY STATIC CLING WINDOW STICKERS
• Clear with color logo
• 6" x 4.5"
LINE CODE PART # DESCRIPTION COST
MAP CCC-WSC24 Car Care Center 24 Mo./24,000 Miles $1.21 MAP CCC-WSC36 Car Care Center 36 Mo./36,000 Miles $1.21 MAP ASE-WSC24 Auto Service Experts 24 Mo./24,000 Miles $1.21 MAP ASE-WSC36 Auto Service Experts 36 Mo./36,000 Miles $1.21 Maintenance
Record
File your receipts and warranties inside this envelope.
Store in your glove compartment for quick reference.
Car Care Center 24 Month/24,000 Mile North American Parts and Labor Warranty WARRANTY OVERVIEW: • 24 Month/24,000 mile parts and labor warranty onspecific services and repair work performed at this Parts Plus Car Care Center. • You are covered no matter where your travels take you. Now you don’t have to worry about being on the road and having a repair problem! If you are within 25 miles, please return to the Parts Plus Car Care Center who performed the original repair work. If you are outside the 25 mile radius, please call the warranty number below.If you are not sure – Call! Call toll-free1-877-252-4609
Customer Ser vice Recor d Envelope
Customer N ame:
VIN:
Addr
ess:
Make:
City:
Model:
State:
Year
:
Zip Code:
Engine:
Phone: (Home) (Cell)
(Work) We W ant to Ear n Your Business By Ear ning Your T
rus
t. tment for easy reference. File your receipts and warranties inside this envelope. Then keep this Customer Service Record Envelope in your glove compar
Maintenance Record
File your receipts and warranties inside this envelope.
Store in your glove compartment for quick reference.
Car Care Center 36 Month/36,000 Mile North American Parts and Labor Warranty WARRANTY OVERVIEW: • 36 Month/36,000 mile parts and labor warranty onspecific services and repair work performed at this Parts Plus Car Care Center. • You are covered no matter where your travels take you. Now you don’t have to worry about being on the road and having a repair problem!
If you are within 25 miles, please return to the Parts Plus Car Care Center who performed the original repair work. If you are outside the 25 mile radius, please call the warranty number below .If you are not sure – Call! Call toll-free1-877-252-4609
Customer Ser vice Recor d Envelope
Customer Name:
VIN:
Address:
Make:
City:
Model:
State:
Year:
Zip Code:
Engine:
Phone: (Home) (Cell)
(Work) We W ant to Ear n Your Business By Ear ning Your T
rus
t. tment for easy reference. File your receipts and warranties inside this envelope. Then keep this Customer Service Record Envelope in your glove compar
CCC-5800-PL
Maintenance Record
File your receipts and warranties inside this envelope.
Store in your glove compartment for quick reference.
ASE-5800
Auto Service Experts 24 Month/24,000 Mile North American Parts and Labor Warranty WARRANTY OVERVIEW: • 24 Month/24,000 mile parts and labor warranty onspecific services and repair work performed at this Auto Service Experts location. • You are covered no matter where your travels take you. Now you don’t have to worry about being on the road and having a repair problem!
If you are within 25 miles, please return to the Auto Service Experts location who performed the original repair work. If you are outside the 25 mile radius, please call the warranty number below .If you are not sure – Call! Call toll-free 1-877-252-4609
Customer Ser vice Recor d Envelope
Customer N ame:
VIN:
Addr
ess:
Make:
City:
Model:
State:
Year
:
Zip Code:
Engine:
Phone: (Home) (Cell)
(Work) We W ant to Ear n Your Business By Ear ning Your T
rus
t. tment for easy reference. File your receipts and warranties inside this envelope. Then keep this Customer Service Record Envelope in your glove compar
Maintenance Record
File your receipts and warranties inside this envelope.
Store in your glove compartment for quick reference.
ASE-5800-PL
Auto Service Experts 36 Month/36,000 Mile North American Parts and Labor Warranty WARRANTY OVERVIEW: • 36 Month/36,000 mile parts and labor warranty onspecific services and repair work performed at this Auto Service Experts location. • You are covered no matter where your travels take you. Now you don’t have to worry about being on the road and having a repair problem!
If you are within 25 miles, please return to the Auto Service Experts location who performed the original repair work. If you are outside the 25 mile radius, please call the warranty number below .If you are not sure – Call! Call toll-free1-877-252-4609
Customer Ser vice Recor d Envelope
Customer N ame:
VIN:
Addr
ess:
Make:
City:
Model:
State:
Year
:
Zip Code:
Engine:
Phone: (Home) (Cell)
(Work) We W ant to Ear n Your Business By Ear ning Your T
rus
t. tment for easy reference. File your receipts and warranties inside this envelope. Then keep this Customer Service Record Envelope in your glove compar
*Prices subject to change without notice.
1
200 Enterprise Road • Somerville, TN 38068 Phone: 901-813-8065 • Fax: 877-500-8071
the.networkhq.org
ISM=Service Dealer (Generic) CCC=Car Care Center ASE=Auto Service Experts
SERVICE DEALER
ROADSIDE ASSISTANCE CERTIFICATES
• White card stock
• 100/Pkg.
LINE CODE PART # DESCRIPTION COST
MAP PP-RSACERT Car Care Center Roadside Assistance Certificates $2.54 MAP ASE-RSACERT Auto Service Experts Roadside Assistance Certificates $2.54
Congratulations on the purchase of your ASE product/service.
As an added benefit with your purchase, ASE is offering a complimentary Roadside Assistance program. Simply keep this information in your glove box and call the toll-free dispatch number provided below to obtain your emergency roadside assistance.
ASE Roadside Assistance is available 24 hours a day, 365 days a year, anywhere in the United States and Canada.
Service includes ONE jump-start, tow, lock-out service, flat tire change or fuel delivery for one (1) year from the date of purchase of your service or repair. Roadside Assistance is for passenger vehicles, vans and light trucks. Service is valid only on the vehicle for which the product/service was purchased.
This service is provided on a reimbursement basis. You are required to pay the service provider at the time service is rendered and submit for reimbursement. See reimbursement procedures below. To be eligible for reimbursement, you MUST call the toll-free dispatch number provided below to have service dispatched to your location. Program is limited to one (1) Roadside Assistance service per certificate. Service is limited to a maximum reimbursement of $75 U.S. currency for each event.
Information required – 1. Customer name, address and telephone number 2. ORIGINAL dated road service receipt 3. ORIGINAL Roadside Assistance certificate 4. A photocopy of the ASE product/service purchase receipt Please allow 2-4 weeks for processing.
Service excludes: RVs, fleet vehicles, off road vehicles or vehicles off the road (winch out), trailers, any vehicle in tow, vehicles over one ton capacity, commercial vehicles, any vehicle already at a repair facility or any vehicle which at the sole determination of the service provider is in such condition that service is likely to result in damage to the vehicle. Theft, vandalism and accident related incidents are not covered. Service not dispatched through our toll-free number, as well as claims postmarked after thirty (30) days will not be honored. Service may not be available where state/providential providers are exclusively utilized.
To receive roadside assistance, you must call the following toll-free number to have service dispatched to your location:
Dispatch Only 877-430-6488 Account Number 52804 You MUST mail the below information within thirty
(30) days of the roadside assistance incident to:
Auto Service Experts Reimbursements P.O. Box 33535 Denver, CO 80233 Congratulations on the purchase of your Parts Plus Car Care
Center product/service. As an added benefit with your purchase, Parts Plus is offering a complimentary Roadside Assistance program. Simply keep this information in your glove box and call the toll-free dispatch number provided below to obtain your emergency roadside assistance.
Parts Plus Roadside Assistance is available 24 hours a day, 365 days a year, anywhere in the United States and Canada.
Service includes ONE jump-start, tow, lock-out service, flat tire change or fuel delivery for one (1) year from the date of purchase of your service or repair. Roadside Assistance is for passenger vehicles, vans and light trucks. Service is valid only on the vehicle for which the product/service was purchased.
This service is provided on a reimbursement basis. You are required to pay the service provider at the time service is rendered and submit for reimbursement. See reimbursement procedures below. To be eligible for reimbursement, you MUST call the toll-free dispatch number provided below to have service dispatched to your location. Program is limited to one (1) Roadside Assistance service per certificate. Service is limited to a maximum reimbursement of $75 U.S. currency for each event.
Information required – 1. Customer name, address and telephone number 2. ORIGINAL dated road service receipt 3. ORIGINAL Roadside Assistance certificate 4. A photocopy of the Parts Plus product/service purchase receipt Please allow 2-4 weeks for processing.
Service excludes: RVs, fleet vehicles, off road vehicles or vehicles off the road (winch out), trailers, any vehicle in tow, vehicles over one ton capacity, commercial vehicles, any vehicle already at a repair facility or any vehicle which at the sole determination of the service provider is in such condition that service is likely to result in damage to the vehicle. Theft, vandalism and accident related incidents are not covered. Service not dispatched through our toll-free number, as well as claims postmarked after thirty (30) days will not be honored. Service may not be available where state/providential providers are exclusively utilized.
To receive roadside assistance, you must call the following toll-free number to have service dispatched to your location:
Dispatch Only 877-430-6488 Account Number 52804 You MUST mail the below information within thirty
(30) days of the roadside assistance incident to:
Parts Plus Reimbursements P.O. Box 33535 Denver, CO 80233
COUNTER CARDS
• White card stock
• 4/Color
• Folds to 5” Wide x 9” Tall
LINE CODE PART # DESCRIPTION COST
MAP CCC-WCC24 Car Care Center Warranty 24 Mo./24,000 Miles $.89 MAP CCC-WCC36 Car Care Center Warranty 36 Mo./36,000 Miles $.89 MAP CCC-RACC Car Care Center Roadside Assistance $.89
MAP CCC-RHZCC Car Care Center Road Hazard $.89
MAP ASE-WCC24 Auto Service Experts Warranty 24 Mo./24,000 Miles $.89 MAP ASE-WCC36 Auto Service Experts Warranty 36 Mo./36,000 Miles $.89 MAP ASE-RACC Auto Service Experts Roadside Assistance $.89
MAP ASE-RHZCC Auto Service Experts Road Hazard $.89
200 Enterprise Road • Somerville, TN 38068 Phone: 901-813-8065 • Fax: 877-500-8071
the.networkhq.org
ISM=Service Dealer • CCC=Car Care Center AP=Auto Pride • ASE=Auto Service Experts
SERVICE DEALER
COUNTER MATS
• Low tack
• 4/Color
• 12" Tall x 18" Wide
LINE CODE PART # DESCRIPTION COST
MAP CCC-CM1 Car Care Center Warranty 24 Mo./24,000 Miles $5.32 MAP CCC-CM1PL Car Care Center Warranty 36 Mo./36,000 Miles $5.32 MAP CCC-CMRA Car Care Center Roadside Assistance $5.32
MAP CCC-CMRH Car Care Center Road Hazard $5.32
MAP ASE-CM1 Auto Service Experts Warranty 24 Mo./24,000 Miles $5.32 MAP ASE-CM1PL Auto Service Experts Warranty 36 Mo./36,000 Miles $5.32 MAP ASE-CMRA Auto Service Experts Roadside Assistance $5.32
MAP ASE-CMRH Auto Service Experts Road Hazard $5.32
24 Mo./24,000 Mile North American Parts and Labor Warranty
No matter where you travel, our repair work is guaranteed.
Electronic Engine Management and On-Board Computer Systems (Engine, Body, Brake and Suspension Computers)
Steering/Suspension System, Wheel Bearings, CV Joints/U-Joints, Half-Shafts and Drive Shafts
Other Minor Repairs (Internal Engine, Internal Transmission, Clutches and Differentials are excluded)
Towing
Rental Car
Air Conditioning, Heating and Climate Control Systems
Brake Systems
Engine Cooling Systems
Electrical System–including Starting and Charging Systems
Engine Performance, Drivability Services and Repair
Exhaust Systems
Fuel Systems
Ignition Systems
SERVICES COVERED:
CCC-CM1
36 Mo./36,000 Mile North American Parts and Labor Warranty
No matter where you travel, our repair work is guaranteed.
Electronic Engine Management and On-Board Computer Systems (Engine, Body, Brake and Suspension Computers)
Steering/Suspension System, Wheel Bearings, CV Joints/U-Joints, Half-Shafts and Drive Shafts
Other Minor Repairs (Internal Engine, Internal Transmission, Clutches and Differentials are excluded)
Towing
Rental Car
Air Conditioning, Heating and Climate Control Systems
Brake Systems
Engine Cooling Systems
Electrical System–including Starting and Charging Systems
Engine Performance, Drivability Services and Repair
Exhaust Systems
Fuel Systems
Ignition Systems
SERVICES COVERED:
CCC-CM1-PL
CCC-CMRSA
ROADSIDE ASSISTANCE
CCC-CMRH
Protection
HAZARD ROAD
DRIVE WITH CONFIDENCE
24 Mo./24,000 Mile North American Parts and Labor Warranty
No matter where you travel, our repair work is guaranteed.
Electronic Engine Management and On-Board Computer Systems (Engine, Body, Brake and Suspension Computers)
Steering/Suspension System, Wheel Bearings, CV Joints/U-Joints, Half-Shafts and Drive Shafts
Other Minor Repairs (Internal Engine, Internal Transmission, Clutches and Differentials are excluded)
Towing
Rental Car
Air Conditioning, Heating and Climate Control Systems
Brake Systems
Engine Cooling Systems
Electrical System–including Starting and Charging Systems
Engine Performance, Drivability Services and Repair
Exhaust Systems
Fuel Systems
Ignition Systems
SERVICES COVERED:
ASE-CM1
36 Mo./36,000 Mile North American Parts and Labor Warranty
No matter where you travel, our repair work is guaranteed.
Electronic Engine Management and On-Board Computer Systems (Engine, Body, Brake and Suspension Computers)
Steering/Suspension System, Wheel Bearings, CV Joints/U-Joints, Half-Shafts and Drive Shafts
Other Minor Repairs (Internal Engine, Internal Transmission, Clutches and Differentials are excluded)
Towing
Rental Car
Air Conditioning, Heating and Climate Control Systems
Brake Systems
Engine Cooling Systems
Electrical System–including Starting and Charging Systems
Engine Performance, Drivability Services and Repair
Exhaust Systems
Fuel Systems
Ignition Systems
SERVICES COVERED:
ASE-CM1-PL
ASE-CMRSA
ROADSIDE ASSISTANCE
ASE-CMRH
Protection
HAZARD ROAD
DRIVE WITH CONFIDENCE
*Prices subject to change without notice.
3
200 Enterprise Road • Somerville, TN 38068 Phone: 901-813-8065 • Fax: 877-500-8071
the.networkhq.org
BUSINESS CARD HOLDERS
• Clear with black logo
• For standard size business cards (3" x 2.5")
LINE CODE PART # DESCRIPTION COST
MAP CCC-BCH Car Care Center Business Card Holder $1.17 MAP ASE-BCH Auto Service Experts Business Card Holder $1.17
WALL CLOCKS
• 12” Clock with black frame and color logo
• Battery powered
LINE CODE PART # DESCRIPTION COST
MAP CCC-8003 Car Care Center Wall Clock $17.61 MAP ASE5001 Auto Service Experts Wall Clock $16.92
PLASTIC ARROW KEY TAGS
• White plastic (no logos)
• 1,000/Box
LINE CODE PART # DESCRIPTION COST
MAP ISM-KT1000PL Plastic Arrow Key Tags $11.41 200 Enterprise Road • Somerville, TN 38068
Phone: 901-813-8065 • Fax: 877-500-8071 the.networkhq.org
Call 901-813-8065 ext. 153 for special order form.
6 WEEK DELIVERY
6 WEEK DELIVERY
OIL CHANGE LABEL PRINTER
• Programmed to work out of the box
• Keyboard display unit
• CD with drivers for printer and label design software
LINE CODE PART # DESCRIPTION COST
MAP CCC-LP2824 Car Care Center Oil Change Label Printer $566.89 MAP ASE-LP2824 Auto Service Experts Oil Change Label Printer $566.89
OIL CHANGE PRINTER LABELS
• White with three-color logo
• 500 Labels per roll
LINE CODE PART # DESCRIPTION COST
MAP CCCFO500CARCARE Car Care Center Printer Labels $16.19 MAP ASEFO500AUTOSER Auto Service Experts Printer Labels $17.28
OIL CHANGE LABEL PRINTER KEYBOARD COVER
• Clear cover to protect the keyboard (see photo above)
LINE CODE PART # DESCRIPTION COST
MAP ISM-LPCOVER-SMALL Oil Change Label Printer Keyboard Cover $24.57
OIL CHANGE LABEL PRINTER REPLACEMENT RIBBON
• Replacement ribbon
LINE CODE PART # DESCRIPTION COST
MAP ISM-LPRibbon Oil Change Label Printer Replacement Ribbon $7.24
STATIC CLING
OIL CHANGE STICKERS
• Clear static cling with three-color logo
• 2" x 2.5"
• 100/Pkg.
LINE CODE PART # DESCRIPTION COST
MAP CCC-6100 Car Care Center Static Cling OIl Change Stickers $4.22 MAP ASE5005 Auto Service Experts Static Cling Oil Change Stickers $4.02
*Prices subject to change without notice.
5
200 Enterprise Road • Somerville, TN 38068 Phone: 901-813-8065 • Fax: 877-500-8071
the.networkhq.org
METAL WALL KEYS HOLDER
• 12” Tall x 18” Wide with spaces for 15 sets of keys
• Four pre-drilled holes for easy attachment
• White with three-color logo
LINE CODE PART # DESCRIPTION COST
MAP CCC-8000 Car Care Center Metal Wall Keys Holder $45.16 MAP ASE5006 Auto Service Experts Metal Wall Keys Holder $46.06
PAPER FLOOR MATS
• White with black logo
• 22" Tall x 17" Wide
• 100/Pkg.
LINE CODE PART # DESCRIPTION COST
MAP CCC-4400 Car Care Center Paper Floor Mats $7.04 MAP ASE5002 Auto Service Experts Paper Floor Mats $8.23
LATEX IMPREGNATED PAPER FLOOR MATS
• Latex mat holds up in wet applications
• 22" Tall x 17" Wide
• 500/Pkg.
• No logo
LINE CODE PART # DESCRIPTION COST
MAP PG0760 Latex Impregnated Paper Floor Mats $39.10
SLIP & GRIP FLOOR MATS
• Clear plastic
• No logo
• Floor mat rolls for #ISMDRS3 Dispensing Rack
LINE CODE PART # DESCRIPTION COST
MAP FM500PLASTIC Slip & Grip Floor Mats $44.09 200 Enterprise Road • Somerville, TN 38068
Phone: 901-813-8065 • Fax: 877-500-8071 the.networkhq.org
DISPENSING RACK
• 39" Tall x 19" Deep x 39" Long
• Top tray holds paper floor mats or steering wheel covers
• Rollers are for seat covers, tire bags and plastic floor mats
LINE CODE PART # DESCRIPTION COST MAP ISM-DRS3 Dispensing Rack $170.70
Products sold separately.
SEAT PROTECTORS
• Clear plastic
• 500/Roll for #ISMDRS3 Dispensing Rack
• No logo
LINE CODE PART # DESCRIPTION COST MAP ISM-8043 Seat Protectors $41.11
PROTECTIVE TIRE COVERS
• Clear plastic
• 250/Roll for #ISMDRS3 Dispensing Rack
• No logo
LINE CODE PART # DESCRIPTION COST MAP ISM-PTSB Standard Tire Covers $50.58 MAP ISM-PTHD Heavy-Duty Tire Covers $59.84
STEERING WHEEL COVERS
• Clear plastic
• 250/Box
• No logo
LINE CODE PART # DESCRIPTION COST MAP ISM-4600 Steering Wheel Covers $23.81
*Prices subject to change without notice.
7
200 Enterprise Road • Somerville, TN 38068 Phone: 901-813-8065 • Fax: 877-500-8071
the.networkhq.org
VINYL WORK ORDER HOLDER
• Heavy-duty vinyl to protec work orders
• 14.5" Tall x 10.5" Wide
• 5/Pkg.
• No logo
LINE CODE PART # DESCRIPTION COST
MAP ISM-7008 Vinyl Work Order Holders $1.39
METAL WALL WORK ORDER HOLDER
• Black metal
• No logo
LINE CODE PART # DESCRIPTION COST
MAP ISM-200 12 Pocket Metal Work Order Holder $88.18 MAP ISM-218 18 Pocket Metal Work Order Holder $100.78
NIGHT DROP BOX
• Black
LINE CODE PART # DESCRIPTION COST
MAP ISM-NDB100 Night Drop Box $271.23
NIGHT DROP BOX ENVELOPES
• 500/Pkg.
LINE CODE PART # DESCRIPTION COST
MAP ISM-7210 Night Drop Box Envelopes $57.27
FEATHER FLAGS
• White with three-color logo
LINE CODE PART # DESCRIPTION COST
MAP CCC-FEATHERFLAG Car Care Center Feather Flag $110.00 MAP ASE-FEATHERFLAG Auto Service Experts Feather Flag $110.00 200 Enterprise Road • Somerville, TN 38068
Phone: 901-813-8065 • Fax: 877-500-8071 the.networkhq.org
ISM=Service Dealer • CCC=Car Care Center AP=Auto Pride • ASE=Auto Service Experts
SERVICE DEALER
NOTE PADS
• White with three-color logo
• 5" Wide x 8.5" Tall
• 5 Pads/pkg.
LINE CODE PART # DESCRIPTION COST
MAP CCC-NOTEPAD Parts Plus Car Care Center Note Pads $4.47 MAP ASE-NOTEPAD Auto Service Experts Note Pads $4.47
Auto Service Experts Auto Service Experts
Parts Plus Car Care Center Parts Plus Car Care Center
PENS
• Black with white logo
• 10 Pens/pkg.
LINE CODE PART # DESCRIPTION COST
MAP CCC-PEN Parts Plus Car Care Center Pens $6.17 MAP ASE-PEN Auto Service Experts Pens $6.17
HATS
• Black with three-color logo
LINE CODE PART # DESCRIPTION COST
MAP CCC-HAT Parts Plus Car Care Center Hat $5.04 MAP ASE-HAT Auto Service Experts Hat $5.04
SHORT SLEEVE BLACK POCKET T-SHIRTS
• Black with three-color logo
• 100% Cotton, heavy-weight, pre-shrunk
LINE CODE PART # DESCRIPTION COST
MAP CCC-13934-M Parts Plus Car Care Center T-Shirt-MED $9.76 MAP CCC-13935-L Parts Plus Car Care Center T-Shirt-LARGE $9.76 MAP CCC-13936-XL Parts Plus Car Care Center T-Shirt-XLARGE $9.76 MAP CCC-13937-XXL Parts Plus Car Care Center T-Shirt-2XL $12.60 MAP CCC-13938-XXXL Parts Plus Car Care Center T-Shirt-3XL $12.60 MAP CCC-13939-XXXXL Parts Plus Car Care Center T-Shirt-4XL $12.60
*Prices subject to change without notice.
9
200 Enterprise Road • Somerville, TN 38068 Phone: 901-813-8065 • Fax: 877-500-8071
the.networkhq.org
ISM=Service Dealer • CCC=Car Care Center AP=Auto Pride • ASE=Auto Service Experts
SERVICE DEALER
SHORT SLEEVE BLACK POCKET T-SHIRTS
• Black with three-color logo
• 100% Cotton, heavy-weight, pre-shrunk
LINE CODE PART # DESCRIPTION COST
MAP ASE-13934-M Auto Service Experts T-Shirt-MED $9.76 MAP ASE-13935-L Auto Service Experts T-Shirt-LARGE $9.76 MAP ASE-13936-XL Auto Service Experts T-Shirt-XLARGE $9.76 MAP ASE-13937-XXL Auto Service ExpertsT-Shirt-2XL $12.60 MAP ASE-13938-XXXL Auto Service Experts T-Shirt-3XL $12.60 MAP ASE-13939-XXXXL Auto Service Experts T-Shirt-4XL $12.60 200 Enterprise Road • Somerville, TN 38068
Phone: 901-813-8065 • Fax: 877-500-8071 the.networkhq.org
DAMAGED MERCHANDISE
Shipping damages, while in transit, are the responsibility of the common carrier. The manufacturer cannot assume responsibility for damage to the product, in either the original shipment or during exchange of the part. In accordance with ICC regulations, the buyer must inspect all product immediately upon receipt for correct count, damage, or defect. Visible damage or difference in count should be noted on the delivery receipt by buyer before accepting delivery. Concealed damage must be reported to the carrier 15 days after receipt or shipment and a concealed damage report secured. The liability of the producer for shipping damages ceases with acceptance of the shipment in good order by the carrier at the shipping dock.
Do not destroy or remove cartons and/or crates until the inspection has been completed. Your claim can be filed with the carrier and costs recovered.
YOU ARE RESPONSIBLE FOR FILING OF LOSS AND DAMAGE CLAIMS.
