HALTON GROUP'S HR PROCESSES - QUALITATIVE RESEARCH
Background:
What is your name and title at Halton?
How long have you worked at Halton?
What is your role/position within the organization?
What is your job description and what are your main duties at work?
Could you please describe (or even draw) the structure of the organization's HRM and place yourself in there? At which levels of the organization are you working at?
What do you consider to be the role of HRM in the company?
HR strategies, policies & practices (group level):
What kind of group HR strategies do you have at group level?
What kind of group HR policies do you have at group level?
What kind of group HR practices do you have at group level?
Who are responsible and involved in the formation and communication of the group's HR strategies, policies & practices?
What do you consider to be the role of the group/headquarters in HRM?
Strategic HRM & HR planning:
Do you have HR strategies at other levels of the company? At which levels of the organization?
If so, please describe them.
What kind of HR planning activities do you do?
Recruitment & selection:
What is your recruitment & selection process alike? (Actions, actors, etc)
Do you have common policies and practices related to the recruitment & selection? At which level of the organization?
How is this process implemented?
How is this process communicated?
What is HR's role in the process?
Does the process vary depending on the employee group?
Induction:
What is your induction process alike? (Which elements does it include? Who conduct it? Who partici- pate in it?)
Do you have policies and practices related to induction? At which level?
How is this process implemented?
How is this process communicated?
What is HR's role in the process?
Does the process vary depending on the employee group?
Compensation & rewards:
Do you have a process or processes related to compensation & rewards? If yes, please describe them.
Do you have policies and practices related to compensation & rewards? At which level?
How is this process implemented?
How is this process communicated?
What is HR's role in the process?
Does the process vary depending on the employee group?
Training & development:
What kind of process or processes do you have related to training & development? Please describe them.
Do you have policies and practices related to training & development? At which level?
How is this process implemented?
How is this process communicated?
What is HR's role in the process?
Does the process vary depending on the employee group?
Wellbeing & safety:
What kind of process or processes do you have related to employee's wellbeing and safety? Please describe them.
Do you have policies and practices related to wellbeing and safety? At which level?
How is this process implemented?
How is this process communicated?
What is HR's role in the process?
Does the process vary depending on the employee group?
Performance Management & appraisal:
What kind of process or processes do you have related to performance management or appraisal?
Please describe them.
Do you have policies and practices related to performance management? At which level?
How is this process implemented?
How is this process communicated?
What is HR's role in the process?
Does the process vary depending on the employee group?
Career planning & Succession management; Promotions, demotions & dismissals:
Do you have a process or processes related to career planning? Please describe them.
What about suggestion management?
What about promotions, demotions and dismissals? Do you have common shared policies and prac- tices related to these processes?
How are these processes implemented?
How are these processes communicated?
What is HR's role in the processes?
Do the processes vary depending on the employee group?
Exit management:
What kind of process do you have related to exit management? Please describe it.
Do you have shared policies and practices related to exit management? At which level?
How is this process implemented?
How is this process communicated?
What is HR's role in the process?
Does the process vary depending on the employee group?
Talent management:
Do you do talent management?
Do you use a competency framework?
Do you have global talent programs and how are they conducted?
What are the goals of talent management?
e-HR:
What's the role of e-enabled HR in your actions?
Do you use any HRIS (Human Resource Information Systems)?
If yes: Which system? In which processes?
International Human Resource Management:
Do you make use short or long international assignments?
Do you have expatriation and repatriation processes? Please describe.
What are the goals of these assignments?
What other international/global HR processes do you have if any?
Conclusion questions:
Have you any HR processes that you can outsource?
What do you consider to be critical points for the HR for organizational success?
What are the key points to develop?
What works well right now?
What kind of extra resources would you need to improve the processes if any?