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COBTEC, Research Programme

Petri Kalliokoski, Anna Aminoff, Tiina Valjakka, Tiina Apilo, Jukka

Hemilä, Iiro Salkari, Toni Jarimo, Mikko Uoti

(2)

Executive Summary

• Research Programme Collaborative Business Networks and

Technology Platforms is activated to research and clarify future industrial management methodologies and concepts

• Research programme is research orientated - connection to real life is assured through practical industrial cases

• Schedule: 3/2003 - 10/2007

• Main results:

— New theoretical contribution for industrial management challenges in complex network environment

— Several doctoral theses that are based on common challenges and partly same cases --> makes possible to cover wide research area (estimates 5 to 6 theses)

— Scientific articles and publications

• Research programme is carried out in VTT Industrial Systems with academic co-operation with leading industrial management

professors

(3)

Industrial Management Research at VTT

• Industrial Management research and development in VTT is focused on networked business

• Main research themes are:

—Strategic management

—Innovation and knowledge management

—Product and service concept management

—Technology management

—Business models and process development

—Mathematics in industrial management

• Research and development approach mostly based on

action reseach and case studies

(4)

Domestic Reference Projects

• Polku-verkosto (2000-2003)

• 3G (2000-2002)

• INTO (2000- )

• Koneali (2000-)

• VERKOSTOREITTAUS (2001-2002)

• TTEVALU (2001)

• InElog (2001-2002)

• VeNet (2001-)

• PARTNET (2001 -)

• Prima (2001

• TULET (2002 -)

• Alilogi (2002 -)

• Opitaan! (2002 -)

• NiceNet (2002 -)

• Liike (2002 -)

• Purso Tools (1995-1997)

• Puustelli-verkko (1995-1998)

• Lokotrack-verkko (1997-1998)

• Soluverkko (1997-1998)

• JT-verkko (1998-1999)

• Verkko-E (1998-1999)

• RAVI (2000-2001)

• Haka-rengas (1997-1999)

• JT-kyky (1999-2000)

• TEKNOPOLI (1999-2001)

• NORDIC (1998-2001)

• Verkko E/II-vaihe (2000-2001)

• VAVE -verkko (1998-2001)

• Kehitys Kasvuun (1999-2001)

• Peliteoria (2003)

(5)

International Reference Projects

• ADMAN;Advanced Manufacturing in Process Industry (2001-2004)

• Globeman21; Global Manufacturing in the 21 century

—Test Case (1993-1995)

—Full scale (1996-1999)

• Gnosis; Knowledge Systematisation - configuration systems for design and manufacturing

—Test Case (1993-1994)

—Gnosis-Virtual Factory (1998-2001)

• GLOBEMEN; Global Engineering and Manufacturing in Enterprise Networks (2000-2002)

• EXPIDE; Extended Products in Dynamic Enterprises (2000-2003)

• VOSTER; Virtual Organisations Cluster (2001-2004)

• VOmap; Virtual Organisations Road Map (2002-2003)

• MACRO; Mobility Assistance for Customers Relations Based Organisations (2002-2004)

• ECOLEAD; Virtual Organizations, Integrated EU Project (2004-2007)

(6)

Research Problem

How to Manage Dynamic and Technology Intensive Enterprise

Networks in Complex Business

Environment?

(7)

COBTEC, Research Areas

(8)

Research Programme Management Model

Management Group (Financiers -Industry - Academic Specialists - VTT)

Management Group (Financiers -Industry - Academic Specialists - VTT)

Theme Specific Project Groups (Researchers, Industrial

Cases) Research Group (VTT Industrial Systems) Industrial

Reference Group

Academic Contributors (Finnish, International)

(9)

Researchers

Researcher Degree PhD Studies Other ongoing studies Petri Kalliokoski M.Sc.(Tech.) Started autumn 2001, Helsinki

University of Technology

Anna Aminoff M.Sc.(Tech.) Started autumn 2000, Helsinki University of Technology

Iiro Salkari M.Sc.(Tech.) Started autumn 2003, Helsinki University of Technology

M.Sc.(Econ) student in Helsinki School of

Economics (since autumn 2003)

Tiina Valjakka M.Sc.(Tech.)

Started autumn 2002, Lappeenranta University of Technology

Tiina Apilo M.Sc.(Tech.)

Started spring 2003, Lappeenranta University of Technology

Jukka Hemilä B.Sc. M.Sc (Tech.)

Started December 2002, Helsinki University of Technology

Toni Jarimo M.Sc.(Tech.) Due to start autumn 2003, Helsinki University of Technology

(10)

Academic Advisors

Advisor Degree Main Competence Areas

Raimo Hyötyläinen PhD Networks, Research Methodologies

Rauno Heinonen PhD Technology Management

Tapio Koivisto PhD Innovation and Knowledge

Management

Urho Pulkkinen Professor Industrial Mathematics

Karlos Artto Professor International Project-oriented Business

Kari O. Koskinen Professor Information and Computer Systems in Automation

Kari Tanskanen Professor Logistics

Tuomo Kässi Professor Engineering and Technology Management

Ahti Salo Professor Applied Mathematics

(11)

Academic Results

Theoretical contribution

— Several doctoral thesis (4 to 5)

— Other academic thesis

— Scientific articles

— Conference papers

International research co-operation

— Researcher exchange

— Co-operative research projects

— International research workshops

Domestic research co-operation

— Co-operation with other research institutes and universities

— Collaborative seminars and workshops

— New research topics and projects

(12)

Utility for Case Companies

• Through enhanced understanding of future business management practices companies are better prepared for market competition and change

• Participation to seminars: up-to-date research challenges and results

• Companies can benchmark their business practices

with other participants

(13)

Preliminary Plan for COBTEC seminars

1

st

Phase:

• 1. Kick-off seminar 2/2004: Industrial Service Business

• 2. Seminar 6/2004: Creating New Businesses

• 3. Seminar 11/2004: Organisational Change Management

• 4. Seminar 4/2005: Demand Supply Networks

• 5. Seminar 9/2005: The ending seminar for the 1st phase

2

nd

Phase:

• 6. Seminar 12/2005: Information and Communications Technology

• 7. Seminar 5/2006: Mathematical Modelling in Industrial Management

• 8. Seminar 11/2006: Discussion over the Doctoral Theses

• 9. Seminar 5/2007: Discussion over the Doctoral Theses

• 10. Seminar 11/2007: The ending seminar for the COBTEC-project

(14)

Further Information

Mr. Petri Kalliokoski

VTT Industrial Systems, Industrial Management P.O.Box 1301, FIN-02044 VTT, Finland

Street address: Tekniikantie 12, Espoo

Tel. +358 9 456 4767, Mobile +358 40 526 7122 Fax +358 9 456 7046, [email protected]

www.vtt.fi/cobtec

(15)

Additional Slides

- VTT in Brief -

- Research Areas -

(16)

VTT in Brief 2001

Technical Research Centre of Finland

3012

VTT Information Service VTT Corporate Management and Services

VTT Electronics

VTT Information Technology VTT Industrial Systems VTT Processes

VTT Biotechnology

VTT Building and Transport

Units: Staff:

214 M€

Turnover:

• Basic govern. funding to research on VTT’s own initiative 34 M€

• Jointly funded projects 92 M€

• Commercial activities 88 M€

Oulu 323

Outokumpu 37 Jyväskylä 128

Tampere 332

Lappeenranta 12

Espoo 2 159

Others 21

Total 3 012

Staff breakdown by location:

(17)

VTT and VTT Industrial Systems

Fields of expertise, customer groups and expertise portals

VTT Pulp & Paper VTT Pulp & Paper

VTT Materials VTT Materials

Ministry of the Environment

VTT Environment VTT Environment Mobile Machines

Finnish Maritime Administration

Defence Forces VTT Transport

VTT Transport

VTT Nuclear VTT Nuclear

VTT Renewables VTT Renewables Electronics

Industry

Radiation and Nuclear Safety Authority

Basic Metal Industries

Vapo

Pharmaceutical Industry

Chemical Industry

VTT INDUSTRIAL SYSTEMS

• products, production, systems, ICT life- cycle management Networking

Dependability Logistics

Automation Products Production Safety

Energy Industry Automation Industry

Machine Industry

Wood-processing Industry

VTT ICT VTT ICT

(18)

Industrial Management Research at VTT (1/2)

Available Team power

VTT Industrial Systems VTT Industrial Systems

Intelligent products and

services Reliability

and risk management Product

performance

Production systems

Automation systems (Espoo)

Process simulation

(Espoo) Industrial

management (Espoo)

Production development

(Tampere)

= Units with special emphasis on industrial management, around 50 researchers

Materials and structural

integrity

Research fields

Production engineering

Production technology (Espoo)

Research groups

Business models & Tech.

management

Research teams

Enterprise networks

Distributed manufacturing

Human factors

(19)

Research Summary (1/6)

1. Business Opportunity Identification and Creation of New Businesses

Research Problems and questions

—What are the factors that support and enable generating new business in company networks

—What kind of co-operation modes and processes are used in examining and generating new business opportunities?

—What are the changes in the operations model of the network?

Contribution to the research programme

—Recognizing and defining the mechanisms the multilateral strategic networks generate new business

Responsible & preliminary name of the study

—Tiina Valjakka: “Generating New Business trough Company

Networks”

(20)

Research Summary (1/6)

1. Business Opportunity Identification and Creation of New Businesses

Concepts / Approaches

— Models of SME networks

— Managing strategic networks

— Development of strategic networks

— Network strategy

References

— Hyötyläinen, R. 2000. Development Mechanisms of Strategic

Enterprise Networks. Learning and Innovation in Networks. Espoo:

VTT Publications 417.

— Jarillo, J. 1993. Strategic Networks. Creating Borderless Organization. Oxford: Butterworth-Heinemann. Hines

— Child, J. & Faulkner, D. 1998. Strategies of Cooperation. Managing Alliances, Networks, and Joint Ventures. Oxford: Oxford Universitys Press.

— Nooteboom, B. 2000. Learning and Innovation in Organizations and

Economics. Oxford: Oxford University Press.

(21)

Research Summary (1/6)

1. Business Opportunity Identification and Creation of New Businesses

PARTNER COMPANIES CONTRACTORS

VIRTUAL ENTERPRISE STRATEGIC

NETWORK CUSTOMER

CORE COMPANY

(22)

Research Summary (2/6)

2. Product and Service Platforms Life Cycle Management

Research problems / questions

—How to define and conceptualize service-oriented business in Finnish enterprises and enterprise networks?

—What are the innovation models and cycles behind the profitable service business models and what co-operation between enterprise network companies enables new and innovative co-operation models?

—What kind of business models and organizational approaches enable profitable business between network companies?

—How should organizations manage their business systems and processes to ensure capability and competence to apply new service business-related technology?

—What kind of development process companies should implement to service business-oriented businesses?

Contribution to the research programme

—The research contributes new knowledge on how to benefit from the concept of service business management

—It defines service business development framework and model for Finnish industry

Responsible & preliminary name of the study

—Petri Kalliokoski: Service Business Platforms in Finnish Industrial Companies

(23)

Research Summary (2/6)

2. Product and Service Platforms Life Cycle Management

Concepts / Approaches

— Strategic management of business

— Management of innovation processes and systems

— Management of value networks

— Development of solutions (combined products and services)

— Customer requirements management

— Technology implementation

References

— Jacgues Horovitch. Seven Secrets of Service Strategy. Prentice Hall / Financial Times. 2000.

— Cagan J., Vogel C. M., Creating Breakthrough Products - Innovation From Product Planning to Program Approval. Prentice Hall / Financial Times. 2001.

— Hyötyläinen, R., Kalliokoski, P. & Suokas, J. New Dimensions of

Networking in Service Business. International Research Journal of

VTT Industrial Systems in 2002.

(24)

Research Summary (2/6)

2. Product and Service Platforms Life Cycle Management The Concept of Extended Product

PACKAGE

BRAND PRODUCT

FEATURES

QUALITY PRODUCTION

PROCESS LOGISTIC SERVICES

- mode of delivery - customers stock

management

DFMA, DFT - fast ramp-up

PRODUCT HISTORY - on-line

documents

RESEARCH &

DEVELOPMENT

AFTER-SALES - upkeep

- service parts - updating, etc.

CORE PRODUCT

PRODUCT DEVELOPMENT

(25)

Research Summary (3/6)

3. Agile Demand Supply Network Management

Research problems / questions

—What DSM means to different lines of businesses?

—With what kind operating models regarding to demand supply management can networks become more efficient?

—What kind of supply strategies and models lead to best performance in supply chain?

Contribution to the research programme

—The research contributes new knowledge on how to benefit from the concept of demand supply management

—It defines, what kind of demand supply models can be used in dynamic business and technology platforms to achieve best performance

Responsible & preliminary name of the study

—Anna Aminoff :Operation models in context of demand supply management in different environments

(26)

Research Summary (3/6)

3. Agile Demand Supply Network Management

Concepts / Approaches

—CPFR (Collaborative Planning, Forecasting and Replenishment ) and other collaborative methods

—End to end visibility

—Strategic supplier management and partnership

—Lean supply

—Logistics' competitive weapons: responsiveness, agility, leanness, intelligence

References

—Martin Christopher: 1998. Logistics and Supply Chain Management: Strategies for Reducing Cost and Improving Service. 2nd ed. England, Prentice Hall. 294 p.

—Gattorna (ed) 1998 Strategic Supply Chain Alignment: Best practice in supply chain management. Hampshire, Gower Publishing Limited. p. 272-284

—Hines, P., Lamming, R., Jones, D., Cousins, P. & Rich, N. (eds.) (2000) Value Stream Management: Strategy and Excellence in the

(27)

Research Summary (3/6)

3. Agile Demand Supply Network Management

Agile demand supply network

Sales forecast

Efficient Replenishment Order forecast

VMI, CMI Reliable operations

SMI

Integrated suppliers

Enabling Technologies

(28)

Research Summary (4/6)

4. Strategic ICT Exploitation

Research problems / questions:

—How to exploit all the capabilities of ICT and use ICT as a strategic part of dynamic enterprises?

—Business opportunities created by ICT and new technologies

—Is IT strategy part of business strategy and is IT strategy supported by business strategy

—How ICT supports the Strategic Management in Multilateral Networks?

—How provide visibility in multilateral networks with ICT?

Contribution to the research programme

—How business strategy management meets technology management and how to utilise main technologies to managing multilateral networks

—creation of flexible and visibility enterprise networks

Responsible & preliminary name of the study

—Jukka Hemilä: “Strategic ICT Exploitation in Enterprise Networks”

(29)

Research Summary (4/6)

4. Strategic ICT Exploitation

Concepts / Approaches

—ICT in Supply Chain Management

—Enterprise Nervous Systems in networked organisations

—Strategy planning

References

—Hyötyläinen, R. (2000), Development Mechanisms of Strategic Enterprise

Networks. Learning and Innovation in Networks. VTT Publications 417. Espoo:

Valtion teknillinen tutkimuskeskus. 142 p. (In Finnish)

—Laudon, Kenneth, C., Laudon, Jane, P. (2000), Management Information Systems – Organization and technology in the networked enterprise. New Jersey: Prentice-Hall. 588 p.

—O'Leary, Daniel E. (2000), Enterprise Resource Planning Systems - Systems, Life Cycle, Electronic Commerce, and Risk. Cambridge: Cambridge University Press, 232 p.

—Ptak, Carol, A., Schragenheim, Eli, (2000), ERP Tools, Techniques and Applications for Integrating the Supply Chain. Boca Raton: CRC Press – St.

Lucie Press. 456 p.

(30)

Research Summary (4/6)

4. Strategic ICT Exploitation

VIRTUAL ENTERPRISE Enterprise ICT Strategy

Co-operation Partner

ENTERPRISE NERVOUS SYSTEM ERP SCM CRM PDM

Enterprise Legacy systems

Enterprise Legacy systems

Co-operation Partner

Enterprise Legacy systems

Enterprise Business Strategy

(31)

Research Summary (5/6)

5. Development Project Management by Portfolios

Research problems / questions

—How to manage a project portfolio consisting of business development projects in company networks?

—What kind of network business development project portfolio management practices ensure that participating companies support projects?

—What kind of are the relationships and dynamics between companies’

business development project portfolios and networks’ similar portfolios? =>

Projects have commonly agreed and in-line objectives, no effort for overlapping nor contradicting projects

Contribution to the research programme

—New knowledge on how to implement network objectives by managing development projects in (networked) industrial business systems.

—New knowledge on dynamics and relations between network’s and networking companies’ development project portfolios.

—It defines, how dynamic business and technology platforms can be managed by utilising project portfolio management (tools) for development projects.

Responsibles & preliminary name of the studies

—Iiro Salkari: “Implementing strategies through development projects in company networks - portfolio management approach”

—Tiina Apilo: "Development projects in strategy implementation - successful project portfolio management"

(32)

Research Summary (5/6)

5. Development Project Management by Portfolios

Concepts / Approaches

—Portfolio and especially project portfolio management

—Project programmes and project programme management

—Strategic supplier management and partnership

—Business development process and projects

References

—Artto, K.A.; Martinsuo, M. & Aalto, T. (eds.). Project Portfolio Management.

Strategic Management through Projects. Project Management Association Finland PMA. Helsinki (2001)

—Dye L.D., Pennypacker J.S. (eds), Project Portfolio Management – Selecting and prioritizing Projects for Competitive Advantage. pp. xi – xvi. West Chester:

Center for Business Practices. 417 p.

—Ebers, M. (Ed.). The Formation of Inter-Organizational Networks. Oxford University Press, Oxford (1997)

—Hyötyläinen, Raimo. Development of Mechanisms of Strategic Enterprise Networks - Learning and Innovation in Networks. VTT Publications. Espoo (2000)

—Ollus, M; Ranta, J. & Ylä-Anttila, P (Eds.). Yritysverkostot - kilpailua tiedolla, nopeudella ja joustavuudella. Taloustieto Oy. Vantaa (1998)

(33)

Research Summary (5/6)

5. Development Project Management by Portfolios

The focus area and idea of this study are depicted in the below figure:

Company C Company B Company A

Unit 3 Unit 4 Unit 2

Unit 1

Strategy

Functions

Unit level dev.

project portfolio

Company level development project

portfolio

Strategy

Company level development project

portfolio Network dev.

project portfolio Network’s

objectives

Development projects

Unit 1

Unit level dev.

project portfolio

Unit level dev.

project portfolio

Unit level dev.

project portfolio

Unit level dev.

project portfolio

Unit level dev.

project portfolio

(34)

Research Summary (5.2/6)

5.2 Development Projects in Strategy Implementation

Research problems / questions

—How company strategy actuates the selecting of development projects?

—How strategy and development projects are linking to each other?

—What is the significance of the portfolio management to stand for development projects in accordance with the strategy?

—Does the development project act as means of the strategy implementation?

Contribution to the research programme

The research contributes new knowledge on

—how business strategy can implement through R&D and process development projects

—how to manage development projects portfolio

Responsible & preliminary name of the study

—Tiina Apilo: "Development projects in strategy implementation - successful project portfolio management"

(35)

Research Summary (5.2/6)

5.2 Development Projects in Strategy Implementation

Concepts / Approaches

—Portfolio management

—Innovation management

—Change management

—Business strategy

—Strategy implementation

References

—Cooper. R.G., Edgett S.G. and Elko J. Kleinschmidt E.J. 1998. Portfolio management for new products.

—Saravirta. A. 2001. Project success through effective decisions : case studies on project goal setting, success evaluation and managerial decision making.

Lappeenrannan teknillinen korkeakoulu.

—Artto, K. A, Martinsuo M., Aalto T. (eds). 2001. Project Portfolio Management – Strategic Management through Projects. Helsinki: Project Management Association Finland.

(36)

Research Summary (5.2/6)

5.2 Development Projects in Strategy Implementation

... Project Portfolio

Projects

IT Project Portfolio

Projects

Development Project Portfolio

Projects

R&D Project Portfolio

Projects

STRATEGY

PRODUCTS

PROCESSES

Development

Development

(37)

Research Summary (6/6)

6. Network Mathematical Modelling Using Game Theory:

Formal Models for Decision Making in Network Economy

Concepts / Approaches

—Classification of network control problems

— Distribution of information among partners, risk sharing, uncertainty

management, development portfolio management, selection of partners, etc.

— Bargaining problems

—Identification of suitable game theory models for each class of network control problem

— Decision analysis; scenario analysis, Distributed control, Stackelberg games, incentive strategies

— Equilibrium strategies (Nash), Co-operative games, bargaining games, negotiation problems

(38)

Research Summary (6/6)

6. Network Mathematical Modelling Using Game Theory:

Formal Models for Decision Making in Network Economy

References

—Corbet, C.J., Karmarkar, U.S. Competition and Structure in Serial Supply Chains with Deterministic Demand. Management Science, Vol. 47, No 7, July 2001, pp.966-978.

—Nash, J. F. (1953), Two Person Cooperative Games, Econometrica 21

Responsible

—Toni Jarimo: ”Decision-Making Models for Enterprise Networks: A Game Theoretic Approach”

(39)

Research Summary (6/6)

6. Network Mathematical Modelling Using Game Theory:

Formal Models for Decision Making in Network Economy

Game Theory

•cost, risk and utility sharing

•rules for cooperation

•advantages of networking

•win-win situations

Risk Management

•risk attitudes

Decision Analysis

•strategic decision

making

Optimisation

•players have their own goals

Probability calculus

•uncertainties

•expectation values

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