Chapter 4 Credit risk - FCA Handbook

Complaints about: 1 an act or omission of a firm where the subject matter of the complaint falls to be dealt with or has properly been dealt with under a consumer redress scheme; or 2

CONC 5C : Overdraft pricing Section 5C.2 : Charges for overdrafts to be interest rates 5C R 5C.2.1 5C.2 Charges for overdrafts to be interest rates 1 A firm must not: a enter into

2 The following are examples of the consistency and coherence required by the ICARA process: a the potential material harms that the firm identifies under ■MIFIDPRU 7.4.13Rare

The first step is to identify all cases within the subject matter of the scheme; ie, where each of the following conditions is satisfied "scheme cases" 1 the firm made a personal

Factors that may be relevant in deciding whether the process involves debt counselling include the following: 1 any representations made by the questioner at the start of the

MIFIDPRU 7 : Governance and Section 7.10 : Supervisory review and risk management evaluation process 7 G 7.10.11 G 7.10.12 G 7.10.13 1 the business of the firm or investment firm

Non-exhaustive list of examples of when the FCA may itself appoint a skilled person rather than require a firm to do so Toolkit purpose Purpose for use of tool Examples of reasons for

Glossary In accordance with FCA 2013/65: In the definition of ‘omnibus client account’ an account maintained by a firm at an authorised central counterparty for more than one client