Post Office News - August 2018 - Citizens Advice

Increasingly Swiss Post is transferring its directly managed post offices to ‘partner-operated’ branches.. Swiss Post is also testing self service stations, and setting up a wider range

We also found that whilst information on the accessibility of branches is important for disabled consumers, Post Office Ltd POL was not providing this on its main online branch finder..

Click & Drop customers can use a range of outlets to post their item, including a post box, one of the new parcel boxes, a Royal Mail delivery office or a post office.. POL says it has

Drop in travel services hits post offices Before the pandemic, consumers had been making increasing use of Post Office travel services.. Around 7,000 branches in the network provide

Citizens Advice report on communicating post office changes The Post Office is required to communicate with consumers about the changes it plans to make before converting a post

Post Office News - March 2020 Citizens Advice calls for post office ‘Address & Collect’ service for survivors of domestic abuse Survivors of domestic abuse

Citizens Advice secures post office improvements for disabled customers Last year Citizens Advice ​published research highlighting issues faced by disabled consumers

Staff training may be particularly important where retail or other staff offer Post Office services ● privacy - privacy should be available where needed, although this may be