Post Office News - October 2018 - Citizens Advice

The report highlights a range of work the Citizens Advice Post team has undertaken in the past year including on ● Ensuring the parcels market works for consumers ● Pushing for

Branches operated by independent postmasters that are struggling to remain open or to open at all may receive additional support from the Post Office via a hardship payment.. Post

Our research and advocacy work has uncovered a wide range of issues across postal services, including ● The disproportionate harm caused by parcel delivery problems on disabled and

Drop in travel services hits post offices Before the pandemic, consumers had been making increasing use of Post Office travel services.. Around 7,000 branches in the network provide

Government considers new Post Office banking rules Following Barclays attempt last month to pull out of the Post Office’s cash withdrawal service, it is reported that the ​government

The report recommends establishment of a Post Bank under a public trust model - with a public service mandate and paying the Post Office an ‘access payment’ to cover use of its branch

Citizens Advice secures post office improvements for disabled customers Last year Citizens Advice ​published research highlighting issues faced by disabled consumers

Post Office News - May 2018 Citizens Advice looks at parcel deliveries for rural consumers Citizens Advice ​research shows people in rural areas rely heavily on postal services