Securing the Future of Rural Post Offices - Citizens Advice

The Citizens Advice service is a network of nearly 400 independent advice centres that provide free, impartial advice from more than 3,500 locations in England and Wales, including GPs’

The report highlights a range of work the Citizens Advice Post team has undertaken in the past year including on ● Ensuring the parcels market works for consumers ● Pushing for

The data and case studies in this document come from a range of sources including the Consumer Service helpline, local Citizens Advice case management information, unique views of

There have already been some changes, including the transfer of the consumer advice service from the Office of Fair Trading to Citizens Advice and Citizens Advice Scotland CAS in April

And in a survey of local Citizens Advice staff, the third most common advice need regarding repairs and maintenance of a privately rented property was how to raise a repair issue with a

In 2012/13, Citizens Advice Bureaux helped around:  90,000 clients with general consumer problems  84,000 clients with financial product/service problems  47,000 clients with

● Citizens Advice, Super-complaint, Sept 2018 ● CMA response to Citizens Advice Super-complaint, Dec 2018 ● Ofcom, Helping consumers to get better deals in communications markets:

Citizens Advice have produced numerous reports showing how broken the sector is and comparing rights in this market unfavourable with other much less essential markets.4 4Citizens