ABSTRACT
BACKGROUND AND OBJECTIVES:Pain afects children of all ages and may lead to emergency or urgency assistance. Con-sidering that children have unique ways of manifesting pain, this study aimed at understanding criteria used by the multiprofes-sional team to evaluate and control pain in children admitted to a Pediatric Emergency and Urgency Unit.
METHODS:his is a qualitative and descriptive study in urgency and emergency unit assisting children from zero to 12 years of age. Research subjects were physicians and nursing team of the unit located in the Southern region of Rio Grande do Sul. Semi-structured interviews were carried out and participants were ob-served. he research had a core question: “Which are the criteria used by the multiprofessional team to evaluate and control pain in children admitted to a pediatric urgency and emergency unit?”
RESULTS:Participated in the study two nurses, two pediatri-cians and three nursing technipediatri-cians. Experience of respondents with pediatric emergency and urgency has varied from two to 20 years. Two themes have emerged from data analysis: criteria to evaluate pain in children, and; pain management and control in a pediatric unit.
CONCLUSION:Results infer that the health team values pain in children, but have to enhance its evaluation and handling.
Keywords: Children, Emergency medical services, Pain, Pain evaluation.
RESUMO
JUSTIFICATIVA E OBJETIVOS: A dor é um sintoma que acomete crianças em todas as idades e pode levar ao atendimento de emergência ou urgência. Visto que as crianças têm maneiras peculiares de manifestarem sua dor, o estudo objetivou conhecer
Care of children in pain admitted to a pediatric emergency and urgency unit*
O cuidado da criança com dor internada em uma unidade de emergência e urgência pediátrica
Bruna Gonçalves1, Adriana Winter Holz2, Celmira Lange2, Samanta Bastos Maagh3, Charlene Garcia Pires4, Claudio Mairan Brazil2
*Received from the Federal University of Pelotas. Pelotas, RS.
1. Municipal Administration of São Marcos. São Marcos, RS, Brazil. 2. Federal University of Pelotas. Pelotas, RS, Brazil.
3. Catholic University of Pelotas. Pelotas, RS, Brazil. 4. Hospital Group Conceição. Porto Alegre, RS, Brazil.
Submitted in May 03, 2013.
Accepted for publication in September 05, 2013 Conlict of interests: None.
Correspondence to: Adriana Winter Holz
Av. Praça Vinte de Setembro, 904/303 - Centro 96015-360 Pelotas, RS.
Email: adriana_holz@yahoo.com.br
os critérios utilizados pela equipe multiproissional para aval-iar e controlar a dor na criança internada em uma Unidade de Emergência e Urgência Pediátrica.
MÉTODOS: Foi realizado um estudo qualitativo e descritivo em uma unidade, de urgência e emergência que atende crianças de zero a 12 anos. Os sujeitos da pesquisa foram médicos e equi-pe de enfermagem da referida unidade localizada na região sul do Rio Grande do Sul. Foram realizadas entrevistas semiestrutu-radas e a observação participante. A pesquisa teve uma questão norteadora: “Quais os critérios utilizados pela equipe multipro-issional para avaliar e controlar a dor na criança internada em uma unidade de urgência e emergência pediátrica?”.
RESULTADOS: Fizeram parte do estudo dois enfermeiros, dois pediatras e três técnicos em enfermagem. O tempo de atuação dos entrevistados em emergência e urgência pediátrica variou de dois a 20 anos. Dois temas emergiram da análise dos dados: critérios utilizados para avaliar um quadro de dor na criança; o tratamento e o controle da dor em uma emergência pediátrica.
CONCLUSÃO: Os resultados inferem que a equipe de saúde valoriza a dor na criança, mas necessita aprimorar sua avaliação e manuseio.
Descritores: Criança, Dor, Medição da dor, Serviços médicos de emergência.
INTRODUCTION
Pain may afect children of all ages and, depending on its sever-ity and association with diseases or trauma, may lead children to emergency or urgency units. Children are unique in the way they manifest pain, so to evaluate and quantify pain it is necessary to understand development stages and behaviors inherent to child-hood and diferent among diferent age groups1.
Health teams are not prepared to cope with situations involving distress and aggressiveness, so pain in children may be potentiat-ed2. To control children´s pain, health professionals must be able to understand its process and complexity2,3 and to trust patients’ complaints, preserving common sense and sensitivity to under-stand stress and anguish involving patients and their families. It is critical to adequately identify, evaluate and, moreover, treat children´s pain, which is still a complex task for the health team. However, professionals have to be prepared to better treat, assist and understand children because, after all, they have a unique way of perceiving and showing such experience.
expressed diferently by diferent people who may communicate it verbally or non-verbally. To interpret non-verbal pain commu-nication, it is necessary to systematically use objective methods, such as pain evaluation scales designed for speciic age groups5. In light of the complexity of the pain phenomenon, health teams often resort directly to pharmacological treatment. However, there is the possibility of using non-pharmacological associated to pharmacological assistance3, where techniques of distraction and relaxation may be used by controlling noise, temperature, light, touch, preparation for painful procedures and even stimu-lating the participation of relatives in such assistance6.
Children’s pain expression may be afected by multiple aspects, such as environmental conditions, experience-induced feelings and parents’ emotional behavior, which may bring anxiety, sad-ness, fear and anguish2 which may lead to pain. Family context inluences children’s pain expression.
Physiological parameters seem useful to evaluate pain in the clin-ical practice, but cannot be used separately to decide whether the neonate is in pain and whether analgesics are needed7.
As a function of limitations inherent to children’s development, studies have identiied resources which may help children inform their pain, namely, scales developed as from 19888. Another way to evaluate pain in this group is by means of family information, especially from parents9.
Due to the high demand of children looking for pediatric emer-gency or uremer-gency care due to pain associated to trauma, burn-ing, fractures or diferent pathologies, this study aimed at under-standing multiprofessional team criteria to evaluate and control pain in children admitted to the service.
he discussion of this subject in the scientiic arena is needed because there is still diversity in the evaluation of pain in children looking for pediatric emergency and urgency services. Added to this, there is also a gap in the production of knowledge about treating painful children at those services.
METHODS
his is a qualitative, exploratory and descriptive study developed in a irst aid unit located in a city to the South of Rio Grande do Sul. he service is active around the clock, and assists a spon-taneous and referred demand of approximately 22 cities of the region, exclusively through the Single Health System (SUS). he core question of the research was: “Which are the crite-ria used by the multiprofessional team to evaluate and control pain in children admitted to a pediatric urgency and emergency unit?” Participated in the study professionals working in the afternoon shift, being two pediatricians, two nurses and three nursing technicians, assisting children aged from zero to 12 years at the emergency and urgency unit. Respondents were identiied by professional category and interview order number.
After favorable opinion, subjects were invited to participate in the research, being explained about the objectives. here has been no refusal and all participants have signed the Free and Informed Consent Term (FICT).
A semistructured guide was used to collect data from April 15 to May 30, 2008. Interviews were audio-recorded with mean
dura-tion of 30 minutes. We have also observed participants to identi-fy ways to evaluate and control pain in children adopted by them during care practices. Total observation period was 180 hours. Data were trustworthily transcribed. Method for data analysis and interpretation was Minayo hematic Analysis10. According to the author, thematic analysis aims at discovering sense cores of a communication. his way, the subject is linked to a statement about some topic and may be graphically presented by a word, sentence or summary.
he objective of this type of analysis is to identify sense core present in subjects’ statements. For such, three stages were de-veloped: pre-analysis, exploration of material and treatment and interpretation of results.
In the irst stage, data were organized for a deep analysis, with a luctuating reading of the set of statements. In the second stage, categories were veriied, which are signiicant words or expres-sions which will organize the content of statements and records. In the last stage, as from data organization, data were interpret-ed, looking for meanings and inter-relations with theory10. his study was approved by the Ethics Committee, Santa Casa de Misericórdia, Pelotas, under n. 006/2008 and complies with Resolution 196/96 of the National Health Council.
RESULTS
Participated in the study six females and one male. From them, two were nurses, two pediatricians and three were nursing tech-nicians. Time working in the area has varied from two to 26 years and time acting in pediatric emergency and urgency has varied from two to 20 years. All professionals with college graduation were also post-graduated.
After data analysis, two subjects have emerged: criteria to evalu-ate children’s pain; pain treatment and control in a pediatric emergency unit.
DISCUSSION
When asked about methods used to evaluate children’s pain, re-spondents have stated that for neonates and infants they would use behavioral changes, such as face expression, posture and weeping, as shown by the following statements:
According to baby’s face, here we use changes we know are caused by pain, in neonates weeping, frowning [...] (Pediatrician 1).
For younger children we observe the face … you introduce a needle and already see the change … weeping, child movements (Nurse 1).
Although a means to evaluate pain, behavioral changes do not bring information about pain quality or intensity. To better evaluate pain intensity, the ideal is to use pain scales for that age group. Recommended tools for neonatal pain evaluation are
Neonatal Facial Coding System (NFCS), Premature Infant Pain Proile (PIPP) and Neonatal Infant Pain Scale (NIPS)12.
For older children, able to communicate verbally, subjects have pointed children’s report as a guide for pain evaluation, as fol-lows:
[...] older will say: “My belly is aching...” (Nursing Techn.1).
[...] if children are older, they will tell, a four-year old child will know how to tell where there is pain, where there is no pain, what is bothering... (Nursing Techn. 3).
[…] by their report (Nurse 2).
Considering that self-reports are based on patients’ ability to communicate their symptoms, this is considered a reliable indi-cator of pain and its intensity9.
Respondents have taken into consideration patients’ pain self-report, which was routinely conirmed by observations, where Nurse 1 interlinked physical evaluation and the report of a boy to see whether he was in pain or not. his made the action posi-tive and correct because it allowed the child to cooperate with his treatment by the valuation of his report, leading to a more precise and undoubtedly more human evaluation.
As from two years of age, children are able to more precisely express their pain, describing to the team its site and intensity. However, self-report may be limited, especially for younger chil-dren, being important the participation of parents and/or care-givers in the evaluation of pain9, together with pain evaluation tools adapted to the age group11.
It could be observed that subjects used qualitative measures to evaluate pain in all age groups, from neonates to pre-adolescents. In no moment, respondents have mentioned knowledge about scales and the possibility of using them. With this qualitative evaluation it is possible to identify whether children are in pain, but it is not possible to quantify its intensity, which may generate a wrong evaluation and diiculties to decide about the need of timely analgesia.
A study with patients sufering transportation accidents and as-sisted in a surgical irst aid unit has also observed that objective tools to evaluate pain were not used13.
he American Agency for Public Health Research and Quality and the American Pain Society describe pain as the ifth vital sign, which should always be recorded simultaneously and in the same clinical environment where other vital signs are also evaluated14.
he visual analog scale (VAS) is a way to evaluate pain in emer-gency, in conscious patients, both adults and children15. Scale for children is represented by ive faces, being the irst smiling for “no pain” and the last weeping for “worsened pain”.
It is believed that scales may help multidisciplinary team evalu-ation and measurement of pediatric pain because it would bring
real information, being a fast, reliable and easy parameter to con-trol pain. However, it is necessary that professionals are willing and available to qualify themselves as to methods, and that they dedicate themselves to apply pain scales and also to develop an-algesic protocols for emergency sectors.
Other valuable parameter to evaluate children’s pain is informa-tion supplied by the mother because in general she is the major caregiver and has a close relationship with the child and, un-doubtedly she deserves being inserted in this pain evaluation and relief context16. his was observed in the service, as illustrated by Nursing Techn. 3 statement:
[...] to the mother I aske what has happened before her arrival. We always ask the history, how did the baby fall, with whom he was, whether the mother has seen, whether she has not seen [...] (Nursing Techn. 3).
According to Nursing Techn. 3, the family, in most cases repre-sented by the mother, is useful to position the team about what has happened to the child, but not directly to participate in pain evaluation and measurement. he insertion of the mother by ex-plaining why she has taken the child to the emergency service was important, but she could and should have actively partici-pated in pain evaluation.
It was noticed that the team walks at a slow pace with regard to encouraging the family to participate in pain evaluation and measurement. In addition to asking what has happened to the child, professionals should encourage and give parents the op-portunity to participate in the process.
In general, pharmacological practices in pediatric emergency were further emphasized to control pain, as illustrated by the following statements:
If the pediatrician has already prescribed I administer, otherwise I ask to prescribe again, because the child is still in pain (Nursing Techn. 1).
You go directly to prescription, see what the pediatrician has pre-scribed and you see the type of pain. If it is severe, I ask the pediatri-cian to prescribe another drug (Nursing Techn. 2).
[...] I ask for some measure to prevent pain, before any procedure, for example, in a fracture reduction I always try to combine anal-gesia and sedation; in other cases one may use analanal-gesia alone (Pe-diatrician 1).
In this sense, action is still a clinical consequence of the group, of which the physician is the protagonist. he biomedical health attention model is prevalent in health service organizations; as-sistance is turned to complaint-approach, and nursing actions end up only ratifying medical practices and becoming a comple-mentary work in the medical hegemony17.
is known that the care of painful patients should associate both practices. Reports have also shown the medicocentric model, where all actions to control pain come from the pediatrician and remaining professionals only comply with prescriptions, being limited to a technical work.
From our observations we have concluded that children’s pain was almost always relieved with analgesics or opioids showing the concern of the team with not allowing children to have pain, which is desirable, human and ethic. On the other hand, this evi-dences the preference for the pharmacological approach, remain-ing the non-pharmacological approach for a second moment, which is conirmed by Nursing Techn. 2 and Nursing Techn. 1 statements:
[...] here we have no time to play or talk to children... (Nursing Techn. 2).
Here you are not so kind because there is no way, the demand is high, there are few professionals, it is not our fault, one practices as possible... (Nursing Techn. 1).
From Nursing Techn. 1 and 2 reports, it is understood that the reasons for not associating comfort practices to children’s care was lack of time and high patients demand. It is believed that time is an organization issue, of listing priorities and valuing them, not motivating the lack of interaction with the child. As opposed to previous Nursing Techn. 1 and 2 statements, Nurse 1 believes that through comfort practices it is possible to create empathy with children and this way help assistance:
We use practices to get empathy with the child, have him/her more on our side (Nurse 1).
Nursing Techn. 3 statement also conirms Nurse 1, when saying that it is possible to apply comfort practices at the emergency unit and that they bring beneits to patients:
Comfort methods are possible [...] even with burned children; be-fore the physician arrives we use saline and sterile gauze to relieve, because saline cools, saline is icy. hey say: “You are removing pain with your hand”. (Nurse Techn. 3).
Noninvasive techniques may be started even before medical pre-scription. It is believed that if professionals would use noninva-sive practices when assisting children, pain episodes would be less stressing, both for professionals and patients, and thus better managed. Also, the non-dependence on medical prescription for pain management decreases the period in which children remain in pain.
In the perspective of associating pharmacological and non-phar-macological therapies, Nurse 1 says that the service uses both practices, as follows:
We try to decrease the causes of pain. When it is a blow, for example, we look for ice, wet cloth, we get in touch with the physician to pre-scribe a painkiller (Nurse 1).
he eicacy of non-pharmacological methods to relieve pain is proven and one advantage over pharmacological methods is the uncommon occurrence of adverse efects18. It is relevant to stress that non-pharmacological measures associated to phar-macological measures are an alternative to treat and minimize children’s pain2.
According to Nurse 1, no practice is 100% efective if applied alone. Knowing how to evaluate pain and associating pain con-trol measures is the most efective method for its management. Another way used by Nursing Techn. 3 to control pain was dia-log, which calms the child by explaining the situation, as illus-trated below:
[...] if the child is lying down with the arm below the body I remove the arm, if possible. If it is not a fracture, I change position. But it is talking, trying to calm down, saying that pain has to improve [..] that we are here to help as much as possible […] (Nursing Techn. 3).
he need to talk to children is a feature that was clear during the observation periods, being apparent the interest of professionals in inserting children in the evaluation of their pain through their reports and body expressions.
Other subjects have brought comfort practices they knew for younger children, that is neonates and infants, such as non-nutritional sucking, taking in one’s arms, local heat and cold, according to the following statements:
[...] child is well positioned, on mother’s arms, local heat, local cold... (Nursing Tecnh. 1).
Non-nutritional sucking, local heat, you can do it [...] (Pediatri-cian 2).
I know non-nutritional sucking, take in one’s arms… I only know for younger, for older children I don’t know what it would be (Pe-diatrician 1).
Such reports show that non-pharmacological measures are highly efective to control pain2,18.
During observation periods, although respondents have stated that they knew techniques such as non-nutritional sucking and hot and cold compresses, such interventions were not observed. he measure adopted by the team for younger children was mother’s arms before and/or after the painful procedure. hese data explicit the idea that professionals have to be further quali-ied to apply comfort practices to children, especially neonates and infants.
Pediatrician 1, when stating that he could not say which would be comfort techniques applicable to older children, represents the relex of the scarcity of knowledge about treating pain with complementary therapies.
I think that I should do more, talk more with patients, understand patients’ pain, explain what I am doing, this or that, not simply do-ing. I don’t see this in all situations, there should be more (Nursing Techn. 3).
I think that comfort measures are possible here in the irst aid unit... I think that what is lacking is opening people’s minds, have more motivated professionals (Nurse 2).
According to reports, to develop comfort therapies it is neces-sary that professionals are willing to perceive them as something more for children with extreme pain. During observations, few times children were in emergency situation, thus not justifying the lack of dialog, kindness, touch and more qualiied and hu-manized care.
Incorporating pharmacological and non-pharmacological prac-tices is a way to make children’s care more human and sensi-tive, not aimed only at the technical work of preparing analgesic doses, but rather involving team engagement and inviting and opening for parents and relatives to also participate in the care of painful children.
CONCLUSION
To minimize children’s pain in a pediatric emergency or urgency unit, the team would preferably use pharmacological practices, being less frequent the association with non-pharmacological practices which would potentiate analgesia, as referred in the lit-erature and respondents reports.
Our study has shown that the multiprofessional team used be-havioral changes as criteria to evaluate pain in children: facial mimic, posture and especially weeping in younger children who are unable to verbally communicate. For older children, with cognitive ability to verbalize it, pain is evaluated by their reports. Applied comfort therapies were: parents lap before and after pro-cedures for non-verbal age children, and talking to children and family encouragement, especially the mother, to remain close to children and relax them for those in verbal age.
In general, the multidisciplinary team was concerned with mini-mizing pediatric patients’ pain and knew some evaluation and management methods. Professionals have qualitatively evaluated pain, which is positive, but they could be qualiied and encour-aged to adopt precise methods to allow its quantiication, such as scales, inserting them in their care, together with comfort prac-tices that would potentiate analgesics eicacy.
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