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IT 13 8%
Intellectual Capital 11 7%
Culture 10 6%
Strategy 6 4%
Organizational Structure 4 2%
Leadership 2 1%
Responsiveness 1 1%
structure 1 1%
Social Capital 1 1%
Extension of KMS 1 1%
Utilization 1 1%
Mechanisms and practices of KMS 1 1%
Assets 1 1%
Objective 1 1%
Processors 1 1%
Tacit Knowledge 1 1%
Processes 1 1%
Explicit Knowledge 1 1%
system-oriented strategy 1 1% Knowledge From Customer 1 1% Knowledge about Customer 1 1% Collaborative experience 1 1% Knowledge for Customer 1 1%
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Size 1 1%
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1-Accounting returns 70 42% 61%
1-Stock market 9 5% 8%
1-Hybrids 5 3% 4%
2-Operations 16 10% 32%
2-Marketing 12 7% 24%
1-Stock market 1 1% 2%
2-Service Quality 13 8% 26%
2-Hybrids 3 2% 6%
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2-Infraestruture 1 1% 2%
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ROI 14 14 8% Employee satisfaction 1 1 1%
ROA 12 12 7% Stock price / earnings 1 1 1%
ROE 6 6 4% 2-Infraestruture 1 1 1%
cash flow / assets 3 3 2% collaborative success scale 1 1 1%
ROS 1 1 1% 2-Marketing 12 12 7%
net income 1 1 1% Sales /x 6 6 4%
financial 1 1 1% revenue 4 4 2%
1-Growth 31 31 19% sales/x 2 2 1%
market share 13 13 8% 2-Operations 16 16 10%
Growth scale 12 12 7% Costx/x * 6 6 4%
Sales growth 6 6 4% productivity 3 3 2%
1-Hybrids 5 5 3% product quality scale 2 2 1%
overall performance scale 4 4 2% Cycle time 2 2 1%
Stock price / earnings 1 1 1% ocupancy/load rate 1 1 1%
1-Stock market 1 9 10 6% competitiveness 1 1 1%
Tobin Q 7 7 4% efficiency 1 1 1%
Security analyst assessments 1 2 3 2% 2-Service Quality 13 13 8%
service quality 11 11 7%
customer satisfaction 2 2 1%
2-Technology development 4 4 2%
Innovation scale 4 4 2%
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Sharing 2 4 4 10 5 2 4
Utilization 1 1 8 2 4
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APPENDIX A – List of Analyzed Papers
Paper Reference 200
9 2 0 1 0 2 0 1 1 2 0 1 2 2 0 1 3 2 0 1 4 2 0 1 5 T o ta l
Intellectual capital and new product development (C.-J. Chen, Liu, Chu, &
Hsiao, 2014) 1 1
Knowledge evolution strategies and organizational performance: A strategic fit analysis
(D.-N. Chen & Liang, 2011)
1 1
Measuring knowledge management performance using a competitive perspective: An empirical study
(M.-Y. Chen et al., 2009)
1 1
Assessing the impact of knowledge management strategies announcements on the market value of firms
(Choi & Jong, 2010)
1 1
Knowledge management capabilities and firm performance: A test of universalistic, contingency and complementarity perspectives
(Cohen & Olsen, 2015)
1 1 Capital markets valuation and accounting performance of
Most Admired Knowledge Enterprise (MAKE) award winners
(DeFond, Konchitchki, McMullin, & O’Leary,
2013) 1 1
A comparative analysis of machine learning systems for measuring the impact of knowledge management practices
(Delen, Zaim, Kuzey, & Zaim, 2013)
1 1
Intellectual capital in business-to-business markets (Erickson & Rothberg,
2009) 1 1
Knowledge assets in services across industries and across time
(Erickson & Rothberg,
$ % & '" ( $)*+( )*( )+,,-*+.( )/! ) *0+1 ( +
An elusive antecedent of superior firm performance: The knowledge management factor
(Holsapple & Wu, 2011)
1 1
Strategic knowledge management, innovation and performance
(López-Nicolás &
Meroño-Cerdán, 2011) 1 1 ESTRATEGIA DE GESTION DEL CONOCIMIENTO Y
ACTITUD INNOVADORA EN EMPRESAS DE CASTILLA-LA MANCHA. UN ESTUDIO EXPLORATORIO
(Manzanares & Gómez, 2010)
1 1
Stocks and flows underlying organizations’ knowledge management capability: Synergistic versus contingent complementarities over time
(Miranda, Lee, & Lee, 2011)
1 1
Paper Reference
2 0 0 9 2 0 1 0 2 0 1 1 2 0 1 2 2 0 1 3 2 0 1 4 2 0 1 5 T o ta l
Knowledge Management Tools, Inter-Organizational Relationships, Innovation and Firm Performance
(Vaccaro, Parente, & Veloso, 2010)
1 1
Knowledge sharing, innovation and firm performance (Wang & Wang, 2012) 1 1 A stage-based diffusion of IT innovation and the BSC
performance impact: A moderator of technology– organization–environment
(Wu & Chen, 2014)
1 1 Knowledge management enablers in liner shipping (Yang et al., 2009) 1 1 Knowledge management and organizational performance:
an exploratory analysis
(Zack et al., 2009)
1
1 A new integrated knowledge model in supplier selection: The
case of an Asian automotive supply chain
(Akhavan, Elahi, & Jafari, 2014)
1 1 Does knowledge management really matter? Linking
knowledge management practices, competitiveness and economic performance
(Andreeva & Kianto, 2012)
1 1
A multidimensional view of intellectual capital: The impact on organizational performance
(Asiaei & Jusoh, 2015)
1 1 Intangible asset management framework: An empirical
evidence
(Chareonsuk &
Chansa-Ngavej, 2008) 1 1 Determinants of knowledge management with information
technology support impact on firm performance
(Chuang, Liao, & Lin, 2013)
1 1
How does organizational structure influence performance through learning and innovation in Austria and China
(Hao, Kasper, & Muehlbacher, 2012)
1 1
The relationship between knowledge management enablers and performance
(Ho, 2009)
1 1
Relationship between Intellectual Capital and Knowledge Management: An Empirical Investigation
(Hsu & Sabherwal, 2012)
1 1
The impact of market orientation on knowledge management: An empirical investigation in China
(Hu, 2010)
1 1
Segmenting knowledge management (KM) practitioners and its relationship to performance variation – Some empirical evidence
(Joshi et al., 2014)
1 1
Paper Reference
2 0 0 9 2 0 1 0 2 0 1 1 2 0 1 2 2 0 1 3 2 0 1 4 2 0 1 5 T o ta l
Organisational learning and competitive advantage: Testing for the interacting influence of knowledge management and innovation
(Kamya, Ntayi, & Ahiauzu, 2011)
1 1
On the role of partners in a multi-disciplinary business network: A knowledge management perspective
(Karjalainen & Valtakoski, 2010)
1 1
The impact of knowledge management practices on organizational performance
(Kianto, Ritala, Vanhala, & Inkinen,
2013) 1 1
The effect of human resource management control systems on the relationship between knowledge management strategy and firm performance
(Liao, 2011)
$ % & '" ( $)*+( )*( )+,,-*+.( )/! ) *0+1 ( ,
A multi-stage analysis of antecedents and consequences of knowledge management evolution
(Lin, 2014)
1 1 The impact of intellectual capital efficiency on market value:
An empirical study from Iranian pharmaceutical companies
(Mehralian, Rasekh, Akhavan, & Sadeh,
2012) 1 1
Knowledge management and organizational performance: A decomposed view
(Mills & Smith, 2011)
1 1
Linking knowledge processes with firm performance: Organizational culture
(Nold III, 2012)
1 1
Information technology competency, knowledge processes and firm performance
(Pérez-López & Alegre, 2012)
1 1
Information systems maturity, knowledge sharing, and firm performance
(Rao, Guo, & Chen, 2014)
1 1 The impact of social media to value added in
knowledge-based industries
(Roblek, Bach, Meško, & Bertoncelj, 2013)
1 1
Knowledge management in supply chains: The role of explicit and tacit knowledge
(Schoenherr, Griffith, & Chandra, 2014)
1 1 Critical success factors and outcomes of market knowledge
management: A conceptual model and empirical evidence
(Sivaramakrishnan, Delbaere, Zhang, &
Bruning, 2010) 1 1
Knowledge management, innovativeness, and organizational performance: Evidence from Serbia
(Slavkovi & Babi , 2013)
1 1
Paper Reference
2 0 0 9 2 0 1 0 2 0 1 1 2 0 1 2 2 0 1 3 2 0 1 4 2 0 1 5 T o ta l
Diversification and innovation revisited: An absorptive capacity view of technological knowledge creation
(Sugheir, Phan, & Hasan, 2012)
1 1
The impact of knowledge management processes on organisational performance: The case of the airline industry
(Tubigi & Alshawi, 2015)
