Assessment of service quality in supply of pharmaceutical products

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(1)Repositório ISCTE-IUL Deposited in Repositório ISCTE-IUL: 2018-06-07. Deposited version: Publisher Version. Peer-review status of attached file: Peer-reviewed. Citation for published item: Martins, A. L. & Conchina, L. (2017). Assessment of service quality in supply of pharmaceutical products . In KS Pawar; A Potter; A Lisec (Ed.), 22nd International Symposium on Logistics (ISL 2017). (pp. 320-327). Liubliana: University of Nottingham.. Further information on publisher's website: --. Publisher's copyright statement: This is the peer reviewed version of the following article: Martins, A. L. & Conchina, L. (2017). Assessment of service quality in supply of pharmaceutical products . In KS Pawar; A Potter; A Lisec (Ed.), 22nd International Symposium on Logistics (ISL 2017). (pp. 320-327). Liubliana: University of Nottingham.. This article may be used for non-commercial purposes in accordance with the Publisher's Terms and Conditions for self-archiving.. Use policy Creative Commons CC BY 4.0 The full-text may be used and/or reproduced, and given to third parties in any format or medium, without prior permission or charge, for personal research or study, educational, or not-for-profit purposes provided that: • a full bibliographic reference is made to the original source • a link is made to the metadata record in the Repository • the full-text is not changed in any way The full-text must not be sold in any format or medium without the formal permission of the copyright holders. Serviços de Informação e Documentação, Instituto Universitário de Lisboa (ISCTE-IUL) Av. das Forças Armadas, Edifício II, 1649-026 Lisboa Portugal Phone: +(351) 217 903 024 | e-mail: administrador.repositorio@iscte-iul.pt https://repositorio.iscte-iul.pt.

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