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Conceptual Modelling in Disaster Planning using Agent Constructs

Kafui Monu and Carson Woo

Sauder School of Business

University of British Columbia, Canada

Monu, K., Woo, C.C. Conceptual Modelling in Disaster Planning using Agent Constructs. In Laender, A.H.F. et al. Conceptual Modeling - ER 2009. Lecture

Notes in Computer Science, Vol. 5829, Springer 2009, pp. 374-386.

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Outline

 Disaster Planning

 Why Conceptual Modeling?

 Agent Conceptual Modeling

 Case Study

 Conclusion and Future Research

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Disaster Planning

 A disaster is a disruption of the normal services to a particular area which causes harm

 Disaster planners consider the actions that need to be taken during and after a disaster

 Problems with disaster planning

People ignore the plan

The “big picture” of disasters plans is not understood

 Solutions

Disaster exercise

 Visualisation of the plan

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Why Conceptual Modeling?

Everyone is aware of and follows a plan that will mitigate the damage caused by a disaster

Representing the domain for understanding and analysis

That the assumptions and rationale behind the proposed actions in the plan are wrong

 A modest proposal: A conceptual model that can identify the assumptions and implicit decision-making needed to carry out the plan’s actions

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 Represents “human behaviour”

 Derived from the agent concept in artificial intelligence

 i* (Yu 1993), CAM (Monu et. al. 2005) and MibML (Zhang et. al. 2007)

 i* and MibML do not directly represent the internal and external view

 The internal view represents the decision-making of agents in the domain

 The external view represents interactions and actions of the agent

Agent Conceptual Modeling

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CAM framework

 Represents internal and external views of the agent

 Coherent set of concepts

 Derived using BWW ontology, systems theory and the agent literature

 Structural, dynamic, interactive metamodels

 A modeling construct to represent the entire decision- making process of an actor

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CAM framework relationships

 Goal: Have this paper presented at ER 2009 and get to Porto Alegre, cheaply

 Input: Web site information

 Perceptions: Travel agent: $1400, Airline: $2200, Expedia:

$2000

 Belief: Airline > Expedia > Travel Agent

 Reasoning: Choose the cheapest

 What is my intention?

 Intention: Book tickets with travel agent

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Case Study – Objectives

 Research objective: Determine if deriving the goals and reasoning in a disaster plan can provide understanding of the plan

 Intend to show that the derivation of the plan’s rationale and decision-making can highlight problems and identify assumptions of the disaster plan

 Case Study: Emergency Operations Centre (EOC) which consolidates information during a disaster

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Case Study - Methodology

 Determine the agent information in the disaster plan

 Use the relationship between the agent concepts to derive the decision-making and rationale of the disaster plan

activities

 Analyse the rationale and decision-making to identify assumptions

 Evaluate information in conceptual model and derivation by speaking to a creator of the disaster plan

 Evaluate the usefulness of the information by speaking to a disaster simulation programmer

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Case Details

 Disaster plan from a local Emergency Operations Centre

 The disaster plan involves ten roles from the policy, management, operations and planning sections

 This study focused on the Emergency Planning Coordinator

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Case Study –Conceptual Model

 Developed Agent Conceptual Model using inputs, outputs and activities

 Determined the perceptions, output/resources, and intentions

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Disaster Plan Conceptual Model

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Disaster Plan Conceptual Model

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Case Study - Goals

 Intentions are used to carry out the goals of the agent

 Consequences of the intentions are goals of the agent

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Case Study – Determining Goals

Intentions Consequence of

Intentions

Classification of Consequences Ensure that Planning position logs and other

necessary files are maintained

Planning records are kept.

Information on EOC activities are recorded .

. .

. . . Chair the EOC Action Planning meetings

approximately two hours before the end of each operational period

EOC knows what actions need to be taken

EOC Objectives are met

Provide technical services, such as environmental advisors and other technical specialists to all EOC sections as required

EOC sections have technical services.

EOC objectives are being met

Ensure Risk Management Officer is involved in Action Planning process

Action plan

incorporates risk.

Concerns outside of

planning will be included in the emergency response effort

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Case Study – Determining Decision-Making

 Intentions are used to carry out the goals of the agent

 Perceptions are part of the agent’s model of the world

 Goals and perception are used by reasoning to change intentions

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Case Study – Determining Reasoning

Intentions Perception Partial Goal Condition

Ensure that Planning position logs and other necessary files are maintained

Status report, situation reports, situation unit message

Information on EOC activities are recorded

Reports are not the same as situation unit message

Ensure that the Information Officer has immediate and unlimited access to all status reports and displays

Information on EOC activities are recorded Provide technical services, such as

environmental advisors and other technical specialists to all EOC sections as required

Request for technical

assistance EOC objectives are being met

There is a request for assistance to help achieve EOC goals Ensure Risk Management Officer is

involved in Action Planning process

Action Planning Meeting.

Concerns outside of planning will be included in the emergency

response effort

Risk officer is not at the Action Planning

Meeting or is not contributing

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Evaluation

 Showed goal to a disaster planner

 Found the goal to be correct

 Showed conceptual model, goal and reasoning to a programmer of a disaster management simulation

 Found the visualisation useful

 Reasoning and goal crucial to scenario building

 Identified assumptions

 Assumes that key individuals will always be able to contact Emergency Planning Coordinator

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Conclusion & Future Research

 Disaster planning needs a way to inexpensively determine and identify hidden assumptions

 Used CAM to represent a local EOC disaster plan and determine hidden goal and reasoning of a role

 Limitations

 Beliefs could not be derived from the model

 Domain knowledge is needed

 Future Research

 Representing a live disaster exercise

 Use CAM to develop a set of scenarios

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Thank You

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I*

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MibML

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CAM

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