Final TCA consultation response - Citizens Advice

In the energy sector, Citizens Advice has highlighted that automatic refunds should allow for consumer preferences, as consumers may wish to retain credit balances to offset future

Our research and advocacy work has uncovered a wide range of issues across postal services markets, including: ● The disproportionate harm caused by parcel delivery problems on

The areas where we think the continued publication of standardised information about suppliers’ individual performance each quarter and annual as well as the number of GS payments made

If suppliers can identify additional efficiencies in administering the scheme relative to the allowance made in the government backstop, if they can identify additional value for

These figures do not include the many thousands of people that improve their money know-how through bureau information and media campaigns, the effect of individuals sharing their

Citizens Advice also suggest that it would be bene cial to keep the impact of this change on consumers under close review 4 With reference to Table 2, do you agree with our rationale,

Dual-rate meter consumers Economy 7 and similar non-smart TOU meters will see higher residual charges for similar network infrastructure is not fair for delivery of an essential

The benefits of SMETS2 meters over SMETS1 meters for consumers of most significance to us are: ● The ability to retain smart functionality upon switch, this is the source of a