Perspectivas de Desenvolvimento Futuro

Como perspectivas de desenvolvimento futuro vemos, de forma natural, a necessidade de aplicar na instituição alvo deste trabalho a arquitectura do BSC e as propostas de planeamento, desenvolvimento, implementação e de funcionamento. A aplicação prática permitirá validar a arquitectura proposta, se são necessários ajustes e se sim de que natureza: se os Factores Críticos de Sucesso estão adequados, se as ligações causa-efeito são claras e ajustadas, se são os indicadores propostos que devem ser usados ou se são até possíveis de usar e, caso contrário, quais são os mais adequados.

Será necessário validar se esta metodologia de facto assegura uma interacção efectiva e eficaz entre os três pilares de actuação e, nomeadamente, se a organização passou realmente a actuar de uma forma mais concertada entre a I&D e o mercado.

Por outro lado, será necessário avaliar se a proposta de implementação é adequada, e em especial se conseguiu, de facto, envolver os colaboradores e se estes sentiram efectivamente fazer parte do processo, uma condição fundamental para o sucesso do BSC.

Para além disso é necessário analisar o impacto nos sistemas de informação e os requisitos que são necessários identificar para colocar em prática este BSC.

Numa abordagem mais abrangente será necessário desenvolver metodologias de medição do impacto destas organizações na Sociedade e na Economia, afinal o seu principal Factor Crítico de Sucesso.

E, em última instância, se a organização de IDI melhora ou não o seu desempenho com a implementação do BSC.

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