Domestic complaints handling performance - Citizens Advice

I can’t.’ PO Main, urban ‘We have a recruitment challenge with Locals as staff apply for jobs primarily in retail and do not want to undertake Post Office transactions.’ Multiple

3,328 people accessed online information on discrimination through Citizens Advice fact sheets • significant investment has been made in resources for development and support for

The SORB project How we built generalist advice capacity to identify discrimination cases Citizens Advice Training Services developed and delivered 15 training courses, which covered

​We recommend the following text: Get help with an energy problem Contact Citizens Advice if you need help with an energy problem - for example with your bills or meters, or if

​We recommend the following text: If you need independent advice It’s important to know your rights when it comes to energy.. You can get free, independent advice from Citizens

As highlighted within our evidence to the Communities, Equality and Local Government Committee on Gender-based Violence, Domestic Abuse and Sexual Violence Wales Bill, we recommend

Outcomes: ● During 2017-18, the Front Line Advice specialist service helped 2,336 clients with debt, housing or welfare benefits advice and 1022 clients with discrimination advice ●

Grounds for complaint You may have grounds for complaint if your adviser did not do any one of these things: ■ tell you how your money would be invested and explain the risks involved