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CONSULTORIA PÚBLICA: ANÁLISE E ALTERNATIVAS PARA A MELHORIA DOS CMEIS

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CONSULTORIA PÚBLICA: ANÁLISE E ALTERNATIVAS PARA A

MELHORIA DOS CMEIS

PUBLIC CONSULTATION: ANALYSIS AND ALTERNATIVES FOR

THE IMPROVEMENT OF CMEIS

Eder Gustavo de Oliveira !"#$%&'%(&)*+*#,"-./$%0123*4-5%6+*7'"#*&-&'%8'&'"-3%&'%9-7"-#%:689(; '&'"4-+&'*-#)<=>$,)-*3?4$) Gabriela Francine de Oliveira Silva !"#$%&'%(&)*+*#,"-./$%0123*4-5%6+*7'"#*&-&'%8'&'"-3%&'%9-7"-#%:689(; <-2"*'3-@"-+4*+'ABC=>$,)-*3?4$) Paula Nogueira Rodrigues !"#$%&'%(&)*+*#,"-./$%0123*4-5%6+*7'"#*&-&'%8'&'"-3%&'%9-7"-#%:689(; D-!3-+$<!'*"-"$&"*<!'#=>$,)-*3?4$) !"!#$!%&!'!()#%*+,-./+0 !"#$%&'%(&)*+*#,"-./$%0123*4-5%6+*7'"#*&-&'%8'&'"-3%&'%9-7"-#%:689(; "#7=-&)D!23*4-?!E-?2"

Resumo: ! "#$%&'(#)*+! ,-.'*"+! /! 01! (#0+! *2,#)(3$"*+! ,+)+! 1$(1$01)2#%! #! 4&$"*#$+21$(#! 0+! 1%()&(&)+!

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

!"!#$!%&'(!#): Consultoria, instituição, serviço público.

*+%,$!',-.The public consultation is all important to understand the functioning of the organizational structure, recognizing the failures, assisting in the search for development of organizations through new practices and methodologies improvements. The study aims to describe a consulting performed in a public institution (CMEI) in order to close to see the actual operation of the services, searching for !"#$!%&%$ "&'( '$(#%)*# !"#*'+,$-. '"(#')# !"#/&0%)'1% '/)#%)*#2&/2/(')0#(/3"#&"4"$ '/)(#/)#%$ '/)(# /# improve the functioning of this. A case study was conducted with unstructured interview, observation and documentary analysis. As a strong point of this study highlight the possibility of analyzing a public institution and try to contribute to it.

/)0.12$3%: Consulting, institution, public service

Introdução

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Referencial Teórico

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(5)

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Falta de critérios técnicos para matrículas:

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Falta de avaliação de qualidade:

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(6)

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Plano de ação

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problemas

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Referências

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Referências

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