U s e r ' s G u i d e G u i d e
Encor e
™H eadset
u s e r’s
g u id e
With the Encore™headset, you will experience a level of comfort that will make your job easier than ever before. Light in weight, the Encore headset also features a patented tone control, which allows you to select a preferred setting for unsurpassed sound quality.
To help you make the most of the Encore headset‘s versatile features, please read the important information contained in this manual. It explains the components and functions of both the Voice Tube and Noise-Cancelling models and ways to optimize their performance.
to h a n d s - f r e e
c o m m u n i c a t i o n s
f r o m P l a n t r o n i c s
w e l c o m e
b e m v i n d o
àC o m u n i c a ç ã o s e m o U s o d a s M ã o s , d a Plantronics.
Com o fone de ouvido Encore,™você conhecerá um nível de conforto que tornará o seu trabalho mais fácil do que nunca. Leve, o fone de ouvido Encore apresenta ainda um controle de tonalidade patenteado, que lhe permite selecionar o melhor ajuste e obter uma qualidade de
som inigualável.
Para ajudá-lo a aproveitar ao máximo a versatilidade dos fones de ouvido Encore, leia as informações importantes contidas neste manual. Elas explicam os componentes e as funções dos modelos Voice Tube e Noise-Cancelling, e as maneiras de aperfeiçoar seu p o r t u g u ê s
1 Adjustable Headband
2 T-Bar
3 Receiver
4 Ear Cushion
5 Voice Tube
6 Quick Disconnect™ Connector
7 Clothing Clip
1 1B o o m
1 2Click-stop Turret
1 3Noise-Cancelling Microphone 8 Headset Cable
9 Tone Control Tabs
1 0Boom Grip
1 3 1 2
Encore
TMN C
Encore
T M1
5 6 7
8 2
9
3
e n g l i s h To adjust the headband, length- en or shorten the band until it fits comfortably. The clickstop feature keeps the headband securely adjusted.
Position the headset receivers so that the foam cushions sit com- fortably over the center of your
On models with only one receiv- er, position the stabilizer T-bar above your ear.
A D J U S T I N G T H E H E A D B A N D A N D R E C E I V E R ( S )
To increase your Encore headset‘s comfort, optional headband pads are available. Place the pad on the headband as shown. Optional Headband Pad
2
adjusting the mouth piece
A D J U S T I N G T H E M O U T H P I E C E
Tragion-Corner of Mouth S
13.75 M 14.50
L 15.29
Linear S 4.25 M 4.57 L 4.93
Surface S 4.50 M 4.89 L 5.30
T V H S M L
Noise-Cancelling Models Standard Models
e n g l i s h Hold the receiver securely against your ear with one hand. With your other hand, adjust the clickstop turret and the voice tube so that the tip sits two fin- ger-widths from the corner of your mouth. (To prevent breath noise, avoid putting the voice tube in front of your mouth.)
Carefully shape boom with both hands as shown. Do not bend or twist the boom within 1/2" of the microphone.
Position the clickstop turret and b o o m so that the microphone is two finger-widths from the cor- ner of
your mouth.
Make sure that the front of the microphone faces your mouth. If necessary, carefully rotate the microphone into the proper posi- tion. Avoid repeated twisting of the boom.
To temporarily move the Noise- Cancelling microphone boom away from your mouth, rotate the boom grip. To return the boom to its
original position, reverse the A D J U S T I N G T H E
M O U T H P I E C E
2" 50.8 mm
Back Front
Tragion- Apex
S .70 M .82 L .93
Slot Angle S 70° M 82° L 93°
Slot Width S .17 M .22 L .27
3
adjusting the tone control
A D J U S T I N G T H E T O N E C O N T R O L
e n g l i s h Adjust the tone by moving the tabs on the receiver as shown. To equalize sound, move the tabs to the same setting on each receiver.
To emphasize lower, or bass tones, move the receiver tabs to the position marked “ ”. To emphasize higher, or treble tones, move the receiver tabs to the position marked “ ”.
A D J U S T I N G T H E T O N E C O N T R O L
4
Polaris
™
P O L A R I S™ M O D E L S A D D I T I O N A L F E A T U R E S
and additional features
Head Breadth S
6.15 M 6.53
L 6.95
Bitragion Width S
6.15 M 6.53
L 6.95 rusion
Ange S 17° M 24.5° L 33°
e n g l i s h The Polaris headset model is fit- ted with a standard modular connector.
To use the Polaris headset model, simply insert the modular connector into the headset
The clothing clip keeps the head- set properly seated and free from the cord‘s weight. Attach the clothing clip at a
comfortable level.
Some models are equipped with a Quick Disconnect connector. This
feature allows you to place a call on hold and move away from the phone without removing the headset. When you separate the Quick Disconnect, you place an ongoing conversation on hold. Before using your headset, join the Quick Disconnect to the mating
connector of a plug prong, mod- ular or Polaris adapter cable. To put your call on hold, grasp the Quick Disconnect as shown and pull straight apart. To resume your conversation, reconnect the two halves.
P O L A R I S™ H E A D S E T M O D E L S /
Polari s™ Headset Models
Clothing Clip
Quick Disconnec t™ Connector
M A I N T E N A N C E H I N T S F O R O P T I M U M P E R F O R M A N C E T R O U B L E S H O O T I N G G U I D E
5
maintenance and trouble shooting
•Replace voice tubes every 6 months
•Replace ear cushions every 6 months
•Clean cable with a moist cloth once a month
P R O B L E M
Callers cannot hear me
For Voice Tube models, determine if the voice tube is clogged or positioned improperly.
For Noise-Cancelling models, make sure the microphone is facing your mouth and positioned properly. If you have a modular adapter, verify that the transmit volume control is set properly.
Verify that the Quick Disconnect fea- ture
is connected.
Make sure receivers are positioned properly.
Make sure the plug prong or modular adapter is installed correctly. Turn up the volume control on plug prong or modular adapter.
Adjust the headband by lengthening or shortening the band.
Use optional headband pad.
Adjust the tone control to the “ ” position.
Adjust the tone control to the “ ” position.
I cannot hear callers
Headband is uncomfortable
Headset sounds too “tinny”
Headset sounds too “muddy”
e n g l i s h Maintenance Hints for Optimum Performance
Trouble Shooting Guide
M A I N T E N A N C E H I N T S F O R O P T I M U M P E R F O R M A N C E / T R O U B L E S H O O T I N G G U I D E
W A R R A N T Y A N D S E R V I C E
The following warranty and service information applies only to the U.S. and Canada. For information on policy in other countries, please contact your local distributor.
To obtain warranty repairs, please prepay shipment and return the unit to the appropriate facility listed below:
IN THE UNITED STATES IN CANADA
Plantronics Customer Services Plantronics Customer
Services
345 Encinal Street 55 Montpellier Boulevard
Santa Cruz, CA 95060 Ville St. Laurent, Quebec
8 0 0 5 4 4 -4 6 6 0 H4N 2G3
FAX: (4 0 8 ) 4 26 -7 5 5 5 Tel. (514 ) 74 8 -6 0 2 7
Please use the original container, or pack the unit(s) in a sturdy carton with suffi- cient packing material to prevent damage. Include the following information:
1. A proof-of-purchase indicating model number and date of purchase.
2. Bill-to address 3. Ship-to address
4. Number and description of units shipped
5. Name and telephone number of person to call, should contact be necessary
6. Reason for return and description of the problem
Damage occurring during shipment is deemed the responsibility of the carrier, and claims
should be made directly with such carrier.
How to obtain customer services and information about service programs: To obtain out-of-warranty repairs, please contact Plantronics Customer Services. Phone: 8 0 0 5 3 3 -4 0 1 4 or
FAX: (8 0 0 ) 2 7 2 -3 2 9 7
W A R R A N T Y A N D S E R V I C E
F C C R E G I S T R A T I O N I N F O R M A T I O N
This equipment complies with Part 68 of the FCC rules. On the bottom of the modular adapter is a label than contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company.
The telephone company may make changes in its facilities, equipment, operation or procedures that could affect the operation of the equipment. If this happens, the telephone company should provide you advance notice in order for you to make the necessary modifications to maintain uninterrupted services.
If you experience problems with your headset, please refer to the warranty section for information on warranty and repair service. If the problem is causing harm to the telephone network, the telephone company may request that you remove the equipment until the problem is resolved. In extreme cases, the telephone company may be forced to disconnect your service before notifying you of the problem.
F C C R E G I S T R A T I O N I N F O R M A T I O N
