Top coronavirus issues seen by Citizens Advice

The Department has been attempting to bring in a variety of new benefits and changes - including the introduction and early roll-out of Universal Credit UC, the replacement of

Advice Categories Summary 13% - Universal Credit 23% - Other welfare benefits 17% - Debt 10% - Housing 9% - Employment 7% - Relationships and Family 3% - Financial Capability 3% -

The people who needed support At Citizens Advice, we help hundreds of thousands of people a year apply for Universal Credit through our Help to Claim service, giving us a rich insight

Expand the scope of Universal Support to make sure people claiming Universal Credit get the advice they need to manage their money and deal with any problems in the application

This wait risks pushing people into debt - over half of the people we’ve helped who receive Universal Credit had to borrow money while waiting for their first payment.. How: Remove the

▲ Graph 1: Top 10 advice areas dealt with by Citizens Advice in Wales during Q3 2015-16 and Q3 2014-15 Benefit and tax credit problems remain by far the largest grouping of issues