Citizens Advice Universal Credit Managing Migration Pilot

The key 2012/13 client satisfaction figures are: 95 per cent of clients reported overall satisfaction with the service 95 per cent of clients were satisfied with the information and

Over the past year clients have come to GP outreach appointments for help and advice about a range of issues including welfare benefits, debt, employment, housing, and family issues

We currently offer advice to a relatively small percentage of clients via email and we are also able to signpost many clients to the excellent self-help information available on our

Announced that from April 2018, new UC claimants previously in receipt of housing benefit will receive an additional two week housing payment during the wait for the first UC payment,

We recommend: Recommendation Cost to the Exchequer £m Providing free school meals to all children in households receiving universal credit 780 Increasing the subsidy for

Our research has shown that energy price rises, coupled with the reduction in Universal Credit, will push three quarters of those we help with benefits and debt into a negative budget.6

Since then, the 2 Citizens Advice 2020 Forthcoming report on experiences of in-work Universal Credit claimants 3 Citizens Advice 2020 Making Ends Meet: The impact of the benefits

Benefits excluding Universal Credit and tax credits Universal Credit Debt Housing Since the beginning of the COVID-19 pandemic we’ve seen a huge increase in visits to our advice