[PDF] Top 20 An Approach to Customer Trust in the Portuguese Banking System
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An Approach to Customer Trust in the Portuguese Banking System
... digital in the banking system started as a service provider that has no time or place ...restrictions. In Portugal, banks aim that a high number of clients use digital and mo- bile ... See full document
16
Mergers and acquisitions in the portuguese banking system Santander Totta case
... (5.6) The P/E ratio compares the current share price with the earnings per share of a ...company. In general, when a company has a high P/E, it means that investors are expecting higher ... See full document
117
Sign restriction approach to macro stress-testing of the Croatian banking system
... As an extension of our analysis, possible further steps could include expanding the analysis to a broader set of variables in order to enable the identifi cation of more ...due ... See full document
18
Risk Analysis of the Romanian Banking System – an Aggregated Balance Sheet Approach
... issue to be considered in the risk analysis of an individual bank, under CAMELS approach, is the issue of liquidity and ...funding. The liquidity and funding are related, ... See full document
8
An examination of the Portuguese banking sector crisis
... is to analyse the trends in data from monetary financial institutions (MFIs) in Portugal compared to the Euro ...Area. The analysis principally focuses on the ... See full document
16
An assessment of e-service quality, customer satisfaction, and customer trust on customer behavior in online shopping
... customers to decide whether to buy products from online stores or not (Fortes, Rita, & Pagani, ...According to Wu et al. (2018), trust can be seen as a belief, confidence, sentiment, or ... See full document
51
Concept of Customer Relationship Management as an example of innovation in banking sector
... new approach to relations with customers, creating at the same time new market ...keeping the right ...on the most important from company’s perspective customers and second of all ... See full document
19
Research Article An Artificial Intelligence System to Predict Quality of Service in Banking Organizations
... is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work ... See full document
8
Efficiency in the Romanian Banking System: An Application of Data Envelopment Analysis
... analysis, the choice of inputs and outputs followed the bank intermediation approach, which assumes that banks intermediate funds between depositors and borrowers at the lowest possible ...and ... See full document
15
Bringing Relationship Marketing Theory into B2B Practice: The B2B-RP Scale and the B2B-RELPERF Scorecard
... limitations to consider. Our research relies on the responses of the buyers ...from the supplier’s perspective, the customer’s perspective, or ...of the dyad. Since research ... See full document
27
An artificial intelligence system for predicting customer default in e-commerce
... clients to confirm their purchases but, at the same time, increases the risk of default on payment ...rate. The former aspect has a positive effect on revenue, while the latter drives ... See full document
33
Did the recent financial crisis contribute to an EU Multi-Speed Banking System?
... of banking technology and the definition and measurement of inputs, outputs and factor prices to be applied for bank efficiency analysis have been widely discussed by a vast literature in ... See full document
62
Specialization in Information and Decision Systems
... involves the repetition of desired outcomes (Robson, et ...change in behaviour, mind- set, or attitude in the desired direction; in other words, it enables transformation (Mishra, 2013) ... See full document
190
Interbank Linkages and Contagion Risk in the Portuguese Banking System
... just to a small number, for instance, just to the banks in the same geographical area, ...just to “neighboring banks” (Allen and Gale, 2000). To mitigate the ... See full document
51
An econophysics approach to analyse uncertainty in financial markets: an application to the Portuguese stock market
... that the entropy and the standard-deviation tend to decrease when we include one more asset in the ...us to con- clude that entropy is sensitive to the effect of ... See full document
7
An empirical study to determine the critical success factors on customer retention: A case study of Iranian banking sector
... is an expensive process and it actually turns profitable in later stages of customer’s relationship with the ...a customer becomes loyal to the ...approaches to loyalty ... See full document
12
Liquidity Risk Management in the Portuguese Banking System
... by the Portuguese banking system in the latest financial crisis clearly illustrated the need to enhance regulatory requirements in this ...discussed ... See full document
29
A Test of Transactional and Transformational Leadership Behaviour of Salesman on Customer Relationship Marketing Behaviour: A Study of the Indian Banking Sector
... is an vital ingredient for successful long-term ...trying to meet or exceed every customer wildest expectations, sales departments began studying customer ...habits. The trick was ... See full document
8
Prioritizing the client trust factors in electronic banking using analytic hierarchy process
... Electronic banking (e-banking) is a new method of banking, which provides different services in ...According to the previous studies, the key factors in accepting ... See full document
8
An Empirical Study of Rural Customer ’ s Satisfaction from E - Banking in India
... around the world. In this reference e-banking has emerged out to be a boon for ensuring smooth and quicker flow of ...revolutionized the traditional banking industry (Mols, ... See full document
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